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Harris Motor Co: A Century of Service

27/08/2003

Rating: 4.56 (5543 votes)

In the bustling world of automotive care and sales, certain names stand out for their longevity, commitment to quality, and unwavering dedication to customer satisfaction. The Harris Motor Company is undoubtedly one such establishment, boasting a rich history that stretches back over a century. Founded by the Harris family in 1907, this esteemed company has weathered significant global changes, yet its core ethos – treating customers fairly, offering exceptional service at competitive prices, and providing genuine value for money – has remained remarkably consistent. While the ownership transitioned in July 2016 to Umesh Samani, the proprietor of Specialist Cars Stoke, who had shared the same premises since 1997, the legacy and operational identity of The Harris Motor Company have been preserved. Crucially, all existing staff were retained, ensuring a seamless continuation of the trusted service that customers have come to expect. This commitment to continuity, combined with a forward-thinking approach, solidifies The Harris Motor Company's position as a pillar of the automotive community.

Why should you choose Harris Motor Co?
Regular servicing means you can enjoy trouble free motoring, lessen the chance of breakdowns and hidden costs further down the road as well as help maintain your vehicles resale value. Why choose The Harris Motor Co for your service?
Table

A Legacy Built on Trust and Fair Dealing

The foundation of The Harris Motor Company's enduring success lies in its deep-rooted commitment to its customers. For over 100 years, the business has operated under a simple yet powerful principle: fair treatment. This principle permeates every aspect of their operation, from the initial sales consultation to the meticulous attention to detail during servicing. In an industry that can sometimes be perceived as opaque, Harris Motor Co strives for transparency and honesty, ensuring that clients are fully informed and confident in the services they receive. This dedication to ethical practices has fostered a loyal customer base, many of whom have relied on Harris Motor Co for generations. The acquisition by Umesh Samani marked a new chapter, but the emphasis on customer-centric values remained paramount, ensuring that the Harris Motor Company continues to be a name synonymous with reliability and integrity.

Expert Servicing for All Makes and Models

When it comes to keeping your vehicle in optimal condition, regular servicing is not just a recommendation; it's a necessity. The Harris Motor Company understands this implicitly and offers comprehensive interim and full servicing for all makes and models of cars and light commercial vehicles (LCVs). Their team of fully trained technicians possesses a wealth of experience, adept at handling the intricacies of vehicles from a vast array of manufacturers. They adhere strictly to manufacturer service schedules, advising customers to consult their vehicle's handbook for specific recommendations. By choosing Harris Motor Co for your servicing needs, you are investing in trouble-free motoring. Regular maintenance significantly reduces the likelihood of unexpected breakdowns and costly repairs down the line, while also playing a crucial role in preserving your vehicle's resale value. This proactive approach ensures that your car performs efficiently and safely, giving you peace of mind on every journey.

Why Choose The Harris Motor Co for Your Service?

  • Experienced Technicians: Our team is highly skilled and experienced with a wide range of vehicle makes and models.
  • Quality Parts and Lubricants: We exclusively use high-quality parts and lubricants to ensure the longevity and performance of your vehicle.
  • Commitment to Standards: The Harris Motor Co subscribes to 'Motor Code', a government-backed, self-regulatory body for the motor industry, ensuring adherence to stringent standards of conduct and service.
  • Tailored Service Plans: We can tailor service packages to meet your specific vehicle needs and driving habits.

Understanding Service Intervals: Interim vs. Full Service

To cater to the diverse needs of motorists, The Harris Motor Company offers two primary service options: Interim and Full. The choice between them often depends on your vehicle's mileage and usage patterns. Consulting your vehicle's owner's manual is the best way to determine the manufacturer's recommended service schedule. However, as a general guideline:

Service Comparison
FeatureInterim ServiceFull Service
Recommended ForHigher mileage vehicles, or between full services to maintain safety and reliability.Standard servicing to maintain optimal performance and prevent future issues.
Key Checks IncludeOil and filter change, fluid levels (brake, power steering), anti-freeze strength, lights operation, tyre pressure and wear, battery condition and charge rate.All checks in an Interim Service, plus a more comprehensive inspection of components such as brakes, suspension, exhaust system, steering, and more. (Specific items vary by manufacturer).

An Interim Service is particularly beneficial for drivers who cover significant mileage or use their vehicles extensively. It acts as a vital maintenance step to ensure that key components remain in good working order and that potential issues are identified early. This includes essential tasks such as an oil and oil filter change, checking all crucial fluid levels (including brake and power steering fluids), verifying anti-freeze strength, ensuring all lights are operational, checking tyre pressures and wear, and assessing the battery's condition and charge rate.

A Full Service, on the other hand, provides a more in-depth examination of your vehicle. While it encompasses all the checks performed during an Interim Service, it goes further to include a more thorough inspection of vital systems like the brakes, suspension, exhaust, steering, and other mechanical components. The exact scope of a Full Service can vary depending on the vehicle manufacturer's specific recommendations, which is why consulting your handbook is always advised. Regardless of your choice, Harris Motor Co prioritises using only quality parts and lubricants, giving you the utmost confidence in the work carried out.

Promoting Inclusivity: The Female Ambassador Initiative

The automotive industry has historically been perceived as a male-dominated environment. Recognizing this, The Harris Motor Company has proactively taken steps to foster a more inclusive and understanding atmosphere. They have appointed two Female Ambassadors to their team. This initiative is not merely symbolic; it serves a crucial purpose. By having dedicated Female Ambassadors, the company aims to ensure that their male staff gain a deeper appreciation for the female perspective when interacting with customers. This commitment reflects a broader dedication to ensuring all staff are friendly, open, and honest, but it specifically addresses the need to bridge potential communication gaps and ensure that customers of all genders feel equally valued and understood. This forward-thinking approach underscores Harris Motor Co's commitment to exceptional customer care that transcends traditional industry norms.

Quality Used Cars in Southampton

Beyond their exceptional servicing capabilities, The Harris Motor Company also operates as a reputable retailer of quality used cars. For those seeking a reliable pre-owned vehicle, Harris Cars South Ltd in Southampton offers a carefully curated selection. Their inventory features a range of vehicles, each meticulously inspected to ensure quality and reliability. Whether you're looking for a compact city car, a family saloon, or a robust SUV, Harris Cars South Ltd is a destination worth exploring. They also provide specialist advice and options for used car finance, making the process of purchasing your next vehicle more accessible and manageable. Their commitment to customer satisfaction extends to the sales process, mirroring the same principles of fairness and transparency that define their servicing operations.

Frequently Asked Questions

Q1: How often should I get my car serviced?
The frequency of car servicing depends on your vehicle's make, model, age, and how you use it. It's best to consult your vehicle's owner's manual for the manufacturer's recommended service schedule. As a general guideline, an interim service is often recommended every 6 months or 6,000 miles, and a full service every 12 months or 12,000 miles, but these figures can vary significantly.
Q2: What's the difference between an interim and a full service?
An interim service is a basic maintenance check, typically including an oil and filter change, and checks on essential fluids, tyres, and lights. A full service is more comprehensive, including all the checks from an interim service plus a more detailed inspection of brakes, suspension, exhaust, and other mechanical components. Refer to the table above for a more detailed comparison.
Q3: Do you service all car makes and models?
Yes, The Harris Motor Company has experienced technicians capable of servicing and repairing all makes and models of cars and LCVs.
Q4: What does it mean that Harris Motor Co subscribes to 'Motor Code'?
'Motor Code' is a government-backed, self-regulatory body for the motor industry. By subscribing, Harris Motor Co commits to adhering to a strict code of conduct, ensuring fair pricing, transparency, and high standards of customer service.
Q5: Where can I find used cars for sale by Harris Cars South Ltd?
You can view the latest selection of quality used cars for sale by Harris Cars South Ltd by visiting their premises in Southampton or checking their online listings (if available).

In conclusion, The Harris Motor Company represents a blend of historical significance and modern automotive excellence. With over a century of experience, a commitment to fair dealing, expert servicing for all vehicles, and a forward-thinking approach to customer relations and inclusivity, they continue to be a trusted partner for motorists. Whether you require routine maintenance, a thorough service, or are in the market for a quality used car, Harris Motor Co offers a reliable and customer-focused solution.

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