12/10/2004
Welcome to Piccadilly Motors: A Name Synonymous with Quality Service
In the dynamic world of automotive retail, finding a dealership that prioritises customer satisfaction and offers a seamless buying experience can feel like searching for a needle in a haystack. However, numerous customer testimonials consistently point towards Piccadilly Motors as a beacon of excellence in the UK's car dealership landscape. With a reputation built on trust, transparency, and a genuine commitment to client needs, Piccadilly Motors has established itself as a go-to destination for those seeking a new vehicle, particularly within the Kia brand.
From the moment you step into one of their showrooms, whether it's Knaresborough, Ripon, or another location, you're greeted not by pushy sales tactics, but by friendly, knowledgeable staff eager to assist. This customer-centric approach is evident across all aspects of their operation, from initial sales inquiries and test drives to after-sales support and routine maintenance. Let's delve deeper into what makes Piccadilly Motors stand out from the crowd and explore the range of services and vehicles they offer.
What Do Customers Say About Piccadilly Motors?
The true measure of any business lies in the experiences of its customers, and the feedback for Piccadilly Motors is overwhelmingly positive. Across various reviews, common themes emerge, highlighting the exceptional service provided by their dedicated team.
Sales Experience: Stress-Free and Customer-Focused
Many customers, like Paul F, express how impressed they were by the sales service, particularly mentioning staff like Nick at Ripon. Paul noted, "We never felt like we were being pressured into buying, it was a very positive experience and we got a great deal on a car we really wanted." This sentiment is echoed by Jim B, who stated, "Well done Piccadilly you made buying a car a pleasure again. There was no pushy salesman giving you the hard sell." He further praised Nick for being "knowledgeable and made time to answer all my questions to my satisfaction."
The emphasis on providing ample time for test drives is another frequently praised aspect. Jim B specifically mentioned, "I took a Kia ceed out for a lengthy a test drive not just round the block like some garages." This dedication to ensuring customers are comfortable and well-informed before making a purchase is a hallmark of Piccadilly Motors.
Dean F had a particularly pleasant experience, noting the salesperson's helpfulness in resolving issues promptly, even allowing time to locate a spare key before processing a refund. "When found, the payment went straight back on my card," he reported, highlighting the efficiency and fairness in their transactions.
Long-Term Relationships and Repeat Business
The loyalty of Piccadilly Motors' customers is a testament to their consistent service. Brian Q shared, "I recently bought my 4th car from Piccadilly Knaresborough - three Alfa Romeos and now a Kia." He attributes this loyalty to "good experience from the sales staff and excellent ongoing maintenance from Jonathan's service team." Similarly, Andrew T thanked all the staff for their help over 15 years, stating, "We have had a number of cars from you and will always come back as the service is exceptional and we always get great deals on our purchases....5 star company."
Staff Excellence: The Key to Success
The names of individual staff members frequently appear in positive reviews, underscoring the personal touch Piccadilly Motors provides. Graeme L praised "C the salesman" for being "fantastic throughout, dealing with my questions and sorting out a way of getting roof-bars on the vehicle." Maureen P found Andy Hill to be "very pleasant, helpful, and efficient and made the whole process of car buying much less stressful."
Connor Stephenson received high praise from Sharon H for his service from initial inquiry to vehicle collection. "He was extremely helpful and listened to what we wanted and the budget we had and offered us the deal that ticked all our boxes." Samantha at the main reception was also commended by Joe for being "eager to help me find out the best way forwards," and by Hugh J for her excellent communication regarding car services.
Chris Barber at Kia Knaresborough was highlighted for going "above and beyond" to make the process "pleasant and stress free," especially for a customer who was nervous about driving after an accident.
After-Sales and Service Department
The positive experiences extend beyond the sales floor. Tony L was impressed with the service department at Piccadilly Kia Knaresborough, describing the process of booking an appointment and the service itself as "Prompt, efficient, courteous, considerate and polite." He felt their service was "far ahead of some supposedly more illustrious marques." Hugh J also lauded the service and MOT experience at Piccadilly Ripon, noting the thoroughness, timeliness, and excellent value for money, coupled with a well-maintained facility.
Piccadilly Motors: A Closer Look at Their Offerings
Piccadilly Motors specialises in the Kia brand, offering a comprehensive range of new and used vehicles. They are renowned for their commitment to providing customers with the latest models, competitive pricing, and flexible finance options.
Current Kia Offers and Finance
Kia, in partnership with its dealerships like Piccadilly Motors, frequently offers attractive incentives to make purchasing a new vehicle even more appealing. As of the information provided, here are some key offers:
PCP Finance Deposit Contributions
For new Kia models purchased between 01.07.2025 and 30.09.2025, Kia is offering a £1,000 PCP Finance Deposit Contribution on several popular models:
| Model | Deposit Contribution | Exclusions |
|---|---|---|
| Sportage | £1,000 | Excluding PHEV models |
| EV6 (inc EV6 GT) | £1,000 | None specified |
| EV9 | £1,000 | None specified |
| EV3 | £1,000 | None specified |
Please note: These offers are for Retail Sales only in the United Kingdom. Kia reserves the right to amend or withdraw offers. Finance T&Cs apply; subject to status, 18s or over. A guarantee may be required.
Kia Charge Plus Offer
For customers purchasing new electric Kia models between 01.07.2025 and 30.09.2025, a free 1-year Kia Charge Plus subscription is available on:
- EV6
- EV3
- EV9
- EV4
- EV5
- Niro EV
This offer is for Private Retail Sales only.
The Kia 7-Year Warranty
A significant draw of purchasing a Kia is the comprehensive 7-year / 100,000-mile manufacturer’s warranty. This industry-leading warranty provides exceptional peace of mind, covering your vehicle for an extended period against manufacturing defects. Piccadilly Motors ensures that all customers are fully informed about the terms and exclusions of this valuable warranty.
Financing and Kia Finance
Piccadilly Motors works with Kia Finance, which is authorised and regulated by the Financial Conduct Authority. Kia UK Limited acts as a credit broker, introducing customers to their appointed dealers who, in turn, may introduce customers to Hyundai Capital UK Limited (trading as Kia Finance). It is important to note that credit brokers work with a limited selection of lenders and may receive commission for introductions. Customers are advised that there may be better finance deals available elsewhere in the market, and all commission amounts will be disclosed prior to the completion of an agreement.
Maintaining Your Vehicle: The Piccadilly Service Experience
Beyond sales, Piccadilly Motors excels in after-sales care. Their service departments are equipped to handle routine maintenance, MOTs, and repairs, ensuring your Kia remains in peak condition. As highlighted by Tony L and Hugh J, the service teams are efficient, polite, and provide excellent value.
Key Service Benefits:
- Expert Technicians: Trained specifically on Kia vehicles.
- Genuine Parts: Ensuring quality and longevity.
- Transparent Pricing: Clear communication about costs.
- Convenient Booking: Easy online or phone appointment scheduling.
- Customer Comfort: Waiting areas often include refreshments.
Frequently Asked Questions About Piccadilly Motors
Q1: What brands does Piccadilly Motors primarily sell?
Piccadilly Motors is a reputable dealership for the Kia brand, offering a wide selection of new and used Kia vehicles.
Q2: Where are Piccadilly Motors located?
While specific locations mentioned in the testimonials include Knaresborough and Ripon, they operate multiple dealerships across the UK.
Q3: What is the Kia warranty?
Kia offers a 7-year or 100,000-mile manufacturer’s warranty on new vehicles, providing excellent long-term cover.
Q4: Do Piccadilly Motors offer finance?
Yes, they offer various finance options, including PCP, and work with Kia Finance. It’s advisable to discuss your specific needs and explore all available options.
Q5: Are the sales staff at Piccadilly Motors pushy?
Customer feedback consistently indicates that the sales staff are helpful, knowledgeable, and provide a pressure-free buying experience, focusing on customer satisfaction rather than aggressive sales tactics.
Conclusion: Your Next Car Awaits at Piccadilly Motors
Piccadilly Motors has clearly cultivated a strong reputation for delivering exceptional service, fostering trust, and making the car-buying process a genuine pleasure. Their commitment to customer satisfaction, combined with the quality and innovation of the Kia range, makes them an outstanding choice for your next vehicle purchase or service. Whether you're looking for a reliable family car, an efficient city runabout, or an electric vehicle, the team at Piccadilly Motors is ready to assist you with professionalism and a personal touch. Their dedication to building long-term relationships with customers ensures that you'll not only drive away happy but will also have a trusted partner for all your automotive needs.
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