16/10/2022
Middlesbrough's Acklam Car Centre, a beacon of automotive excellence and a recent recipient of the prestigious 'Best Use of Video' award at the Car Dealer Used Car Awards, found its week dramatically altered by a devastating incident. What began with celebration swiftly turned into a scene of dismay and investigation, as the premises became the target of a suspected arson attack, sending shockwaves through the local community and the wider automotive industry. This article delves into the details of the incident, the ongoing investigation, the dealership's response, and the broader implications for business security.

- The Blaze That Rocked Acklam Road
- A Joint Investigation Underway
- Chris Andrews' Disappointment and a Call for Vigilance
- The Unseen Costs: Beyond Material Damage
- Safeguarding Your Assets: Essential Security for Car Dealerships
- Acklam Car Centre: A Pillar of the Community
- Acklam, Middlesbrough: A Glimpse into its Heritage
- Moving Forward: Resilience and Rebuilding
- Frequently Asked Questions (FAQs)
The Blaze That Rocked Acklam Road
In the quiet hours of Thursday evening, around 9:30 PM, the tranquillity of Acklam Road was shattered. Several vehicles at the reputable dealership's base were doused in fuel, a chilling prelude to the ignition of one. The resulting blaze, while contained by the swift response of the fire service by approximately 10:20 PM, left behind a trail of thousands of pounds worth of damage and a profound sense of disbelief. The incident wasn't just a random act; it was a deliberate assault on a thriving local business.
Eyewitnesses reported seeing a lone individual, described as wearing a light-coloured hoodie and joggers, complemented by distinctive Nike TN trainers, fleeing the scene into the night. This detail has become a crucial piece of the puzzle for investigators as they piece together the events of that fateful evening. The speed and deliberate nature of the attack have raised significant concerns, not only for the Acklam Car Centre but for other businesses in the area.
A Joint Investigation Underway
Following the rapid deployment of emergency services, both Cleveland Police and the fire service immediately launched a joint investigation into the suspected arson. This collaborative effort underscores the seriousness with which authorities are treating the incident. Police have confirmed that a suspect has been identified and that they are actively seeking to speak with this individual. The appeal for public assistance is ongoing, with officers urging anyone with information, dashcam footage, or CCTV relevant to the case to come forward and contact Cleveland Police on 101, quoting reference 217166.
The meticulous work of forensic teams and detectives is now paramount in gathering evidence, establishing a timeline of events, and ultimately identifying and apprehending those responsible. Such incidents not only incur financial losses but also undermine the sense of security within the business community, making a thorough and successful investigation vital for restoring confidence.
Chris Andrews' Disappointment and a Call for Vigilance
Chris Andrews, the boss of Acklam Car Centre, expressed the profound disappointment felt by his team. 'We are just very very disappointed that it’s happened,' he stated, reflecting the sentiment of a business suddenly grappling with an inexplicable act of vandalism. Fortunately, only one car sustained significant damage, a small mercy in an otherwise distressing situation. However, Mr. Andrews quickly turned this unfortunate event into a stark warning for his peers in the industry. He emphasised the critical need for robust security measures, urging other car dealers to 'make sure they have ample security to look after the value of cars they have.'
The lack of an apparent motive has left the team 'racking our brains as to why this has happened,' highlighting the bewildering nature of the attack. This sentiment resonates with many business owners who operate with integrity and contribute positively to their communities, only to be targeted by seemingly random acts of malice. Mr. Andrews' call for vigilance serves as a timely reminder that proactive security is not just an expense, but an essential investment in safeguarding one's livelihood.

The Unseen Costs: Beyond Material Damage
While the immediate financial toll of 'thousands of pounds worth of damage' is significant, the true cost of such an incident often runs deeper. Beyond the repair bills and insurance claims, businesses targeted by arson face substantial disruption, potential loss of trade, and a psychological impact on staff and ownership. There's the time spent dealing with investigations, managing repairs, and reassuring customers. For a family-run business like Acklam Car Centre, built on years of dedication and customer trust, an event like this can be particularly unsettling. It forces a re-evaluation of security protocols, not just for the protection of assets, but for the peace of mind of everyone involved.
The ripple effect can also extend to customer perception, even if the business recovers quickly. There's a temporary cloud of uncertainty that can affect sales and public trust. Furthermore, the emotional toll on the owners and employees, who pour their hard work into building a successful enterprise, can be immense. It's a stark reminder that the value of a business extends far beyond its physical assets, encompassing its reputation, its people, and its place within the community.
Safeguarding Your Assets: Essential Security for Car Dealerships
The unfortunate incident at Acklam Car Centre serves as a potent reminder for all automotive businesses of the paramount importance of comprehensive security. In an industry where high-value assets are often displayed openly, vulnerability to theft, vandalism, and arson is a constant concern. Implementing a multi-layered security strategy isn't merely a recommendation; it's a necessity.
Here are some key security measures car dealerships should consider:
- Advanced CCTV Systems: High-definition cameras with night vision capabilities should be strategically placed to cover all entry points, vehicle display areas, and fuel storage facilities. Systems should ideally feature remote monitoring, motion detection, and cloud-based storage to ensure footage is secure even if on-site equipment is damaged.
- Robust Perimeter Fencing and Gates: Secure, high fencing that is difficult to climb or cut, combined with automated gates that are locked and reinforced outside operating hours. Regular checks for breaches or weaknesses are crucial.
- Effective Lighting: Bright, motion-activated lighting across the entire premises, especially in darker corners and entry points, acts as a significant deterrent to would-be criminals, making it harder for them to operate unnoticed.
- Integrated Alarm Systems: Comprehensive alarm systems with sensors on buildings and potentially on individual high-value vehicles. These should be linked to a central monitoring station or directly to local police for rapid response.
- On-site Security Personnel or Patrols: For larger dealerships or those in higher-risk areas, a physical presence of trained security guards, especially during off-hours, can be an invaluable deterrent and a first line of defence.
- Secure Fuel Storage: Fuel, being highly flammable, must be stored in secure, designated areas, preferably locked, away from vehicle displays and main buildings. Access should be strictly controlled and monitored.
- Vehicle Immobilisation: Ensuring all vehicles on display are locked, and where possible, have their keys stored securely off-site or in a highly protected safe. Consider using steering wheel locks or wheel clamps for high-value vehicles.
- Staff Training: Educating staff on security protocols, how to identify suspicious activity, and emergency procedures in case of an incident. A vigilant workforce can often spot potential threats before they escalate.
- Regular Security Audits: Periodically reviewing and updating security measures to adapt to new threats, technological advancements, and changes in the dealership's layout or inventory.
- Strong Insurance Coverage: While prevention is key, comprehensive insurance is a vital safety net to mitigate financial losses should an incident occur, covering both vehicle damage and business interruption.
By proactively investing in these measures, dealerships can significantly reduce their risk profile and protect their valuable inventory, staff, and reputation from malicious acts, fostering a safer environment for both their business and their customers.
Acklam Car Centre: A Pillar of the Community
Acklam Car Centre isn't just another car dealership; it's a family-run business with over 15 years of experience, deeply embedded within the Middlesbrough community. Their dedication to quality cars and genuinely friendly, helpful customer service has earned them a strong reputation and, as recently demonstrated, industry accolades like the 'Best Use of Video' award. Their team of experts is renowned for providing support across all car sales and services, priding themselves on being accessible and responsive, whether through phone, online enquiries, or in-person visits.

Located conveniently in Acklam, just off the A19, the centre has become a trusted name for vehicle purchases and aftersales care for residents across the North East. This incident, therefore, is not merely an attack on a property but an affront to a respected local establishment that contributes significantly to the local economy and offers employment opportunities. The resilience shown by Chris Andrews and his team in the face of such adversity speaks volumes about their commitment to their business and their customers, underscoring their integral role in the local commercial landscape.
Acklam, Middlesbrough: A Glimpse into its Heritage
The suburb of Acklam itself holds a rich tapestry of history within Middlesbrough. Located to the east of Linthorpe, it was once a small rural village, mentioned as 'Aclun' in the 1086 Domesday Book, believed to mean 'place at the oak clearings' or 'place of oaks.' Over centuries, it transformed from a village into an integral part of Middlesbrough, incorporating fascinating historical landmarks like Acklam Hall, a majestic Restoration mansion dating back to 1678 and Middlesbrough's sole Grade I listed building. While the car centre is a modern fixture, it sits within an area steeped in heritage, including the abandoned medieval settlement of Stainsby to the west, which today amounts to little more than a series of grassy mounds near the A19.
Acklam Road, which runs directly through the suburb, is a main artery, connecting residents to various amenities, including several schools like Kader Primary and Acklam Grange School. The area has also been home to notable figures such as comedian Bob Mortimer, singer-songwriter Chris Rea, and footballer Brian Clough, adding to its local renown. This blend of historical depth and modern community makes the incident at Acklam Car Centre all the more impactful, as it touches a business that is very much a part of the local fabric and identity.
Moving Forward: Resilience and Rebuilding
In the wake of such a challenging event, the focus for Acklam Car Centre will undoubtedly shift towards recovery and ensuring the continued safety of their premises. The support from the local community and the ongoing police investigation will be crucial in bringing those responsible to justice. This incident serves as a stark reminder that local businesses, while often symbols of stability and progress, can also be vulnerable targets. The resolve of businesses like Acklam Car Centre to persevere, rebuild, and enhance their security measures is a testament to their dedication and an inspiration for others, demonstrating a steadfast commitment to serving their customers and community despite adversity.
Frequently Asked Questions (FAQs)
- What exactly happened at Acklam Car Centre?
On Thursday evening, a suspected arson attack occurred at Acklam Car Centre on Acklam Road, Middlesbrough. Several vehicles were doused in fuel, and one was set alight, causing thousands of pounds worth of damage. Emergency services extinguished the blaze, and a joint police and fire service investigation is now underway. - Is Acklam Car Centre still open for business?
The provided information focuses on the incident and investigation. While the boss, Chris Andrews, expressed disappointment, there's no indication that the centre has ceased operations. Businesses often strive to resume normal service as quickly as possible after such events, implementing enhanced security to ensure customer and staff safety. - What are the police doing about the incident?
Cleveland Police, in conjunction with the fire service, has launched a joint investigation. They have identified a suspect they wish to speak to and are appealing to the public for any information, dashcam footage, or CCTV that could assist their enquiries. The reference number for contact is 217166. - What was the motive behind the attack?
At present, the motive remains unclear. Acklam Car Centre boss Chris Andrews stated, 'There doesn’t seem to have been any motive and we’re just left racking our brains as to why this has happened,' indicating the perplexing nature of the incident for the business. - What advice did the car centre boss offer to other dealerships?
Chris Andrews urged other car dealers to increase their security, advising them to 'make sure they have ample security to look after the value of cars they have' to prevent similar incidents, underscoring the importance of proactive protection. - How can the public help with the investigation?
Anyone with information, dashcam footage, or CCTV who has not yet spoken to the police is asked to contact Cleveland Police on 101, quoting incident reference 217166. Public cooperation is often vital in resolving such cases.
The arson attack at Acklam Car Centre is a sobering event, highlighting the vulnerabilities faced by businesses and the importance of community vigilance. As the investigation progresses, the hope remains that justice will be served and that this respected local establishment can continue its valuable service to the Middlesbrough community, stronger and more secure than ever. It stands as a stark reminder that while success can bring accolades, it also necessitates unwavering attention to security and preparedness, ensuring that the hard work and dedication of local businesses are protected for the long term.
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