28/06/2006
When considering a used vehicle, peace of mind is paramount. Nissan understands this, and their 'Intelligent Choice' programme is designed to offer a level of reassurance that often rivals that of a brand-new car. A common question that arises for prospective buyers of these approved used vehicles is whether they come equipped with roadside assistance. Let's delve into what the Nissan Intelligent Choice programme entails and clarify the specifics regarding this essential service.
What is Nissan Intelligent Choice?
The Nissan Intelligent Choice programme is Nissan's commitment to providing a superior used car buying experience. It's more than just a warranty; it's a comprehensive package designed to ensure that every vehicle bearing the Intelligent Choice badge has undergone rigorous checks and meets stringent quality standards. This initiative aims to build trust and confidence in the used car market, offering buyers a transparent and reliable path to ownership.
Key Benefits of Nissan Intelligent Choice
Nissan promises several key benefits to customers who opt for an Intelligent Choice vehicle. These are designed to address common concerns and enhance the overall ownership experience:
- Free Vehicle Health Check: You can expect a complimentary vehicle health check, with the possibility of receiving a video assessment of any potential work required. This transparency allows you to understand the condition of your car thoroughly.
- Value for Money: Nissan is committed to offering excellent value. They provide simple Fixed Price Servicing and a price match guarantee for like-for-like competitor quotes within a 10-mile radius of your local dealership. This ensures you're getting a competitive deal on maintenance and repairs.
- Staying on the Road: Nissan recognises the inconvenience of being without your vehicle. They promise to keep you mobile, free of charge, when your Intelligent Choice car is in for service or repair. This can be in the form of a courtesy car or a simple lift, minimising disruption to your daily life.
Does Nissan Intelligent Choice Include Roadside Assistance?
While the Nissan Intelligent Choice programme focuses on providing a high-quality used car and excellent after-sales support, the inclusion of comprehensive roadside assistance is not always explicitly stated as a standard, standalone feature of the 'Intelligent Choice' badge itself, in the same way a warranty is. However, Nissan's commitment to keeping you on the road often manifests in ways that are very similar to, or include, roadside assistance.
It's crucial to understand that Nissan's approved used car schemes often come with a level of breakdown support or recovery as part of the overall package. This might be integrated into the warranty period or offered as a separate benefit.
To confirm the exact details for your specific Nissan Intelligent Choice vehicle, it is highly recommended to:
- Check Your Sales Documentation: The most definitive answer will be found in the paperwork you receive when purchasing your Nissan Intelligent Choice car. This will detail all the included benefits.
- Contact Your Dealership: Your Nissan dealership is the best source of information. They can clarify precisely what coverage is provided, including any roadside assistance or breakdown recovery services.
- Review the Nissan UK Website: The official Nissan UK website often has detailed information about their approved used car programmes and the benefits associated with them.
What About Nissan Approved Used Cars and Road Tests?
The process for a Nissan approved used car is extensive, ensuring that only the most deserving vehicles earn the 'Intelligent Choice' seal. The criteria are strict:
- Age and Mileage: The vehicle must be under 10 years old and have less than 100,000 miles on the odometer.
- Two Comprehensive Checks:
- Background History Check: This verifies the car's history, ensuring it hasn't been subject to write-offs, theft, or outstanding finance.
- Vehicle Inspection: A thorough physical inspection is carried out by trained technicians. This covers all major mechanical and electrical components, ensuring they are in good working order. While a formal 'road test' in the sense of a customer test drive before purchase is standard, the internal inspection by technicians would certainly include operational checks that are akin to a road test to identify any potential issues.
This rigorous process means that by the time a car is approved and ready for sale under the Nissan Intelligent Choice banner, it has already passed numerous checks that would include verifying its ability to be driven safely and reliably. This is part of the overall quality assurance that makes Nissan Intelligent Choice vehicles a smart buy.
Understanding Nissan's Promises
Nissan's promises are designed to give you confidence:
| Nissan Promise | What it Means for You |
|---|---|
| Free Vehicle Health Check | Understand your car's condition with a professional inspection and potential video assessment. |
| Value for Money | Benefit from fixed-price servicing and competitive price matching for repairs. |
| Staying on the Road | Receive a courtesy car or lift when your vehicle is undergoing service or repair. |
The 'Staying on the Road' promise is particularly relevant. While not explicitly named 'roadside assistance', the provision of a courtesy car or a lift when your vehicle is in for service or repair directly addresses the need to maintain mobility, which is a core function of roadside assistance. It implies that Nissan takes steps to ensure you aren't stranded.
Frequently Asked Questions
Q1: Will my Nissan Intelligent Choice car come with breakdown cover?
It's highly probable that your Nissan Intelligent Choice vehicle will include some form of breakdown support or recovery as part of its approved used car package. However, you must verify the exact terms and conditions with your selling dealership or by checking your purchase documentation.
Q2: How long is the warranty on a Nissan Intelligent Choice car?
Nissan generally offers a comprehensive warranty on their Intelligent Choice vehicles, often covering a significant period. The specific duration can vary, so checking your sales contract is essential.
Q3: What if my Nissan Intelligent Choice car breaks down?
If your car breaks down, your first point of contact should be your Nissan dealership or the warranty provider. They will guide you through the process of recovery and repair, which may include roadside assistance if it's part of your package.
Q4: Can I get a courtesy car if my car is being serviced?
Yes, as part of the Nissan promise to keep you on the road, you are entitled to a courtesy car or a lift free of charge when your Nissan Intelligent Choice vehicle is in for service or repair.
Conclusion
While the term 'roadside assistance' might not always be the exact phrasing used in the Nissan Intelligent Choice programme, the underlying principle of ensuring customer mobility and providing support in case of unexpected issues is clearly present. The focus on rigorous inspection, transparent service promises, and maintaining your ability to stay on the road suggests that Nissan is dedicated to offering a secure and convenient ownership experience for their approved used vehicles. Always refer to your specific purchase details for the most accurate information regarding roadside assistance and other benefits.
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