01/04/2020
Arriving at Mallorca Airport (PMI) marks the beginning of your Balearic adventure, and for many, a rental car is essential for exploring the island's stunning landscapes and hidden gems. With a wide assortment of car rental companies available directly at the airport, securing your ideal vehicle is usually quite simple. However, understanding the payment process and what to expect beforehand can significantly streamline your pickup and ensure a stress-free start to your holiday. While it’s always recommended to book your rental car in advance of your arrival, knowing the accepted payment methods and any potential additional costs is paramount.

This comprehensive guide will focus on how to manage your rental car payments with Ok Mobility at Mallorca Airport, covering everything from accepted payment types to important considerations for a seamless experience. Remember to retrieve your luggage before exiting the baggage claim area – then, you're ready to pick up your ride!
- Accepted Payment Methods with Ok Mobility at Mallorca Airport
- Understanding Additional Costs and Surcharges
- Selecting Your Ideal Vehicle from Ok Mobility
- Preparing for Pickup and Return at Mallorca Airport
- Contacting Ok Mobility
- Frequently Asked Questions About Car Rental Payments
- Can I pay for my Ok Mobility rental with a debit card?
- Are there any discounts available for rental cars from Ok Mobility?
- What are the requirements for adding an additional driver?
- Can young drivers rent a car from Ok Mobility at Mallorca Airport?
- What should I do before returning my rental car to Ok Mobility?
- Is it necessary to book my rental car in advance?
- Summary of Ok Mobility Payment and Services at Mallorca Airport
Accepted Payment Methods with Ok Mobility at Mallorca Airport
One of the first and most crucial aspects of securing your rental vehicle is understanding how you can pay for it. Ok Mobility at Mallorca Airport offers a range of convenient payment solutions designed to cater to a broad spectrum of customers. When finalising your booking or at the pickup counter, you'll find that several widely recognised payment methods are accepted, ensuring flexibility for travellers from various regions.
Specifically, Ok Mobility at Mallorca Airport accepts the following:
- Visa: A globally accepted credit card, Visa is a primary payment method, offering reliability and widespread recognition.
- MasterCard: Another major international credit card, MasterCard provides a secure and efficient way to pay for your rental car.
- Google Pay: For those who prefer digital wallets, Google Pay offers a fast and secure mobile payment option, linking directly to your credit or debit cards.
- Apple Pay: Similarly, Apple Pay provides a seamless and secure contactless payment method for iPhone and Apple Watch users, utilising your stored card details.
It's important to note that while digital payment options like Google Pay and Apple Pay are accepted, these typically link back to a primary credit or debit card. For rental car agreements, a major credit card in the main driver's name is often a requirement for the security deposit, even if the primary rental fee is paid via another method. Always confirm the specific requirements for deposits directly with Ok Mobility to avoid any surprises upon arrival.
The Advantage of Booking and Paying Online
Beyond the convenience of multiple payment options, Ok Mobility offers a significant incentive for those who plan ahead and choose to pay online. An all-year-round discount of 10% is offered for online payments, making pre-booking not just a matter of convenience but also a smart financial decision. By completing your payment online, you not only secure a better rate but also expedite the pickup process at the airport, allowing you to get on the road to explore Mallorca much faster.
Booking in advance also ensures that your preferred vehicle type is available, especially during peak travel seasons. Mallorca is a popular destination, and the most sought-after cars can be booked up quickly. Paying online and in advance locks in your choice and your price.
Understanding Additional Costs and Surcharges
While the base rental fee and payment methods are straightforward, it's equally important to be aware of potential additional costs and optional extras that might affect your total expenditure. Being informed about these elements prevents unexpected charges and allows for better budgeting.
Additional Drivers
For many travellers, sharing the driving responsibilities is a common and sensible choice, especially on longer journeys or if you simply wish to relax and enjoy the scenery. Ok Mobility facilitates this by allowing additional drivers to be added to the rental agreement. However, there is typically an additional daily surcharge for each extra driver. To add an additional driver, they must meet the company's requirements (e.g., age, driving licence validity) and, crucially, must be present at the time of rental pickup to provide their documentation and sign the agreement. This ensures all drivers are legally covered and aware of the rental terms.
Young Drivers
Travellers between the ages of 19 and 25 are often subject to a 'young driver' surcharge due to insurance policies. Ok Mobility does offer rentals for young drivers within this age bracket, but it's essential to anticipate this additional fee. Always check the specific terms and conditions related to young drivers when making your booking to understand the exact costs involved.
Fuel Policy: Full Tank, No Surprises
Ok Mobility offers a 'full tank' option, which is designed to provide rentals with no surprises or additional expenses regarding fuel. This typically means you pick up the vehicle with a full tank and are expected to return it full. This policy is generally preferred by customers as it offers transparency and avoids inflated charges for refuelling services by the rental company. Always clarify the exact fuel policy at pickup to ensure you comply with the terms and avoid any penalties.
Optional Extras and Coverage
To enhance your rental experience and provide peace of mind, Ok Mobility offers various services and optional extras. These can include:
- OK Premium Coverage: This is often an enhanced insurance option that reduces your excess liability in case of damage or theft.
- Safe Travel options: These might include additional roadside assistance, personal accident insurance, or coverage for specific scenarios.
These optional extras are usually available on the company's website during the booking process, allowing you to customise your rental to your specific needs. While they add to the overall cost, they can offer significant peace of mind and protection against unforeseen circumstances.
Selecting Your Ideal Vehicle from Ok Mobility
While payment is a key concern, the variety of vehicles available from Ok Mobility at Mallorca Airport is also a significant factor in your rental experience. They offer a diverse fleet to suit almost any travel plan or group size, ensuring you can find a vehicle that perfectly matches your needs and budget.
Extensive Fleet Options
Ok Mobility provides a selection of 15 different vehicles from 6 manufacturers, including popular models such as the Citroen C4 Grand Picasso, Fiat 500, Fiat 500 Convertible, Opel Grandland X, and Peugeot 208, among others. This variety ensures you have ample choice, whether you're looking for an economical city car or a spacious family vehicle.
Vehicle Specifications
You can choose between both Petrol and Diesel vehicles, allowing you to select based on your preference or availability. For transmission types, there are 5 automatic car models and 11 manual transmission car models, catering to different driving styles. Furthermore, 16 vehicles are equipped with air conditioning, an essential feature for comfortable driving in Mallorca's warm climate.

Vehicle Groups and Capacities
The following vehicle groups are available to rent at Mallorca Airport:
- 7 seat minivan
- Mini
- Convertible
- SUV
- Economy
- Compact
- 5 seat minivan
- 9 seat minivan
Vehicles are available with passenger capacities of 4, 5, 7, and 9, making it easy to accommodate solo travellers, couples, families, or larger groups. Door configurations include 2, 3, and 5 doors. For those travelling with luggage, Ok Mobility has vehicles with luggage carrying capacities ranging from 1, 2, 3, to 4 pieces, so you can choose a car that can comfortably hold all your belongings.
Preparing for Pickup and Return at Mallorca Airport
A smooth pickup and return process is just as important as understanding payment. Being prepared can save you time and hassle.
Pickup Essentials
Upon arrival at Mallorca Airport, after retrieving your luggage, proceed to the Ok Mobility desk. Ensure you have all necessary documentation ready: your driving licence, the credit card used for the booking (if applicable), and any booking confirmation details. If you have additional drivers, ensure they are present with their documentation as well.
Returning Your Rental Vehicle
When it's time to return your rented vehicle to Ok Mobility at Mallorca Airport, it's crucial to follow their specific instructions. You should consult with Ok Mobility directly for details on how and where to return your rental car to them. Before dropping off the key, always make sure to thoroughly check the vehicle and remove all your personal possessions. Forgetting items in a rental car can be a significant inconvenience, so a quick double-check can save you a lot of trouble.
Contacting Ok Mobility
Should you have any questions or require further assistance before, during, or after your rental, Ok Mobility provides contact options. For information specific to Mallorca Airport or general enquiries, you can reach them on +34 902 36 06 36. For general bookings and enquiries, you can also use +44 (0) 8435081118 or email [email protected]. Their personalised services are available 365 days a year at numerous points across Europe, including Spain, ensuring support is always at hand.
Nearby Ok Mobility Locations
In addition to the airport office, Ok Mobility also has an office available for pick up and collection nearby in Palma De Mallorca - Marina, located approximately 9.0KM from the airport. This offers an alternative pick-up or drop-off point should it be more convenient for your travel plans.
Frequently Asked Questions About Car Rental Payments
To further assist you in planning your car rental at Mallorca Airport, here are some frequently asked questions regarding payment and related aspects:
Can I pay for my Ok Mobility rental with a debit card?
While Ok Mobility at Mallorca Airport accepts Google Pay and Apple Pay, which can be linked to debit cards, it is generally the case that a major credit card in the main driver's name is required for the security deposit. While the rental fee itself might be processed via a debit card through a digital wallet, the security deposit typically requires a credit card. It is highly recommended to confirm this directly with Ok Mobility before your arrival to avoid any issues.
Are there any discounts available for rental cars from Ok Mobility?
Yes, Ok Mobility offers an all-year-round discount of 10% for online payments. Booking and paying for your rental car in advance through their website can lead to significant savings.
What are the requirements for adding an additional driver?
Additional drivers can be added to the rental agreement for an extra daily surcharge. They must meet Ok Mobility's requirements (e.g., age, valid driving licence) and must be physically present at the time of rental pickup to present their identification and sign the necessary paperwork.
Can young drivers rent a car from Ok Mobility at Mallorca Airport?
Yes, Ok Mobility provides rental options for young drivers between the ages of 19 and 25. However, be aware that an additional 'young driver' surcharge will typically apply due to insurance policies. It's best to check the specific terms and fees during the booking process.
What should I do before returning my rental car to Ok Mobility?
Before returning your vehicle, ensure you have removed all your personal possessions from the car. Also, verify the fuel policy you agreed to; if it's a 'full-to-full' policy, make sure the tank is topped up to avoid any refuelling charges. Finally, confirm the exact drop-off location and instructions with Ok Mobility directly.
Is it necessary to book my rental car in advance?
While not strictly necessary, it is always best to have booked your rental car in advance of your arrival, especially to secure your preferred vehicle type, benefit from online payment discounts, and ensure a smoother, quicker pickup process at the airport.
Summary of Ok Mobility Payment and Services at Mallorca Airport
| Feature | Details |
|---|---|
| Accepted Payment Methods | Visa, MasterCard, Google Pay, Apple Pay |
| Online Payment Discount | 10% for all online payments (all year round) |
| Additional Drivers | Permitted with daily surcharge, must meet requirements & be present at rental |
| Young Drivers | Available for ages 19-25, subject to surcharge |
| Fuel Policy | 'Full tank' option for 'no surprises or additional expenses' |
| Vehicle Types | Mini, Economy, Compact, SUV, Convertible, 7/9-seat Minivans |
| Transmission Options | Automatic (5 models) and Manual (11 models) |
| Air Conditioning | Available in 16 vehicle models |
| Contact Number | +34 902 36 06 36 (Mallorca Airport / General) / +44 (0) 8435081118 (UK) |
| [email protected] |
By keeping this information in mind, you can approach your car rental experience at Mallorca Airport with confidence, ensuring a smooth payment process and a great start to your journey across this beautiful island. Safe travels!
If you want to read more articles similar to Simplifying Car Rental Payments at Mallorca Airport, you can visit the Automotive category.
