09/10/2017
Understanding Your Now TV Hub Two Network Setup
Many users find themselves with a dual-router setup, often to leverage the superior features of a third-party router while still utilising the ISP-provided hardware. This article delves into a common scenario involving the Now TV Hub Two (also known as the Sky NR801) and a secondary router, specifically a Netgear Orbi system (RBR50 and RBS50). We'll explore how these devices can work together, addressing common challenges like port forwarding and the possibility of the Hub Two operating in a modem-only capacity.
The Dual-Router Configuration Explained
In the described setup, the Now TV Hub Two acts as the primary gateway, connecting directly to the Internet Service Provider (ISP). The Netgear Orbi system is then connected to the Hub Two via the Orbi's WAN port. Crucially, all your personal devices, including sensitive equipment like a Roon Core, are connected to the secondary router (the Orbi in this case). This configuration is often chosen to benefit from the advanced features and broader coverage offered by mesh Wi-Fi systems or more powerful routers.
A key constraint mentioned is that the Now TV Hub Two cannot be easily switched into a dedicated 'bridge' or 'modem-only' mode through its standard software interface. This means it retains its routing functions. Simultaneously, the Netgear Orbi is operating in its standard 'Router' mode, not as an Access Point (AP). This is a deliberate choice to retain specific functionalities on the Orbi, which would be lost if it were simply extending the Wi-Fi of the Hub Two.
The Challenge of Roon ARC Connectivity
A common issue encountered in such a setup is establishing a stable connection for services like Roon ARC. Roon ARC requires a specific port (55000) to be open and directed to the Roon Core. Initially, Roon ARC wouldn't connect. The solution involved a crucial step: implementing a port forward on the Now TV Hub Two. This forward directs traffic on port 55000 from the internet to the WAN IP address of the Netgear Orbi router.
Once this initial port forward was established on the Hub Two, the Netgear Orbi, with its UPnP (Universal Plug and Play) enabled, could then handle the subsequent port forwarding to the Roon Core itself. This two-step process ensures that the necessary communication pathway is open, allowing Roon ARC to function correctly.
Can the Hub Two Act as a Modem Only?
This is a frequently asked question, and the answer is a definitive 'Yes', although it requires a specific configuration. As of March 2022, users have confirmed that the Hub Two can indeed be set up to function solely as a modem. The method involves disabling the Wi-Fi capabilities of the Hub Two entirely, both on the 2.4GHz and 5GHz bands.
Importantly, even after disabling Wi-Fi, you can still access the Hub Two's interface for management. The default IP address, typically 192.168.0.1, remains accessible. For those connecting a secondary router in this 'modem-only' scenario, a few adjustments are necessary on the secondary router:
- Assign a Static IP Address: The secondary router needs an IP address that doesn't conflict with the Hub Two. Since the Hub Two uses 192.168.0.1, a common choice for the secondary router would be 192.168.1.1.
- Enable DHCP: The secondary router's DHCP server must be enabled to assign IP addresses to all devices connected to it.
- Configure DNS: You'll need to manually enter a DNS address (e.g., Google's 8.8.8.8 or Cloudflare's 1.1.1.1) into the secondary router's settings.
It's important to note that the WAN setup on the secondary router in this 'modem-only' configuration is typically left untouched, as the Hub Two is handling the direct connection to the ISP. This allows you to use your preferred router while still benefiting from the Now TV internet service.
Connecting Your Hub Two to Your Phone
Connecting the Now TV Hub Two to your phone typically refers to the initial setup process. This involves:
- Plugging one end of the provided phone cable into the blue port on the Hub Two.
- Connecting the other end of the cable to your phone socket.
- Plugging the Hub Two's power adapter into the mains and switching it on.
For optimal performance, it is recommended to keep the Hub Two powered on at all times. If you have other phone sockets in use, you might need to fit NOW TV Microfilters to all of them to ensure a clean signal and prevent interference.
Logging Out of a Now Hub
Logging out of your Now Hub typically involves navigating to its web interface (usually by typing its IP address, like 192.168.0.1, into a web browser) and looking for a 'Log Out' or 'Sign Out' option within the settings or administrative panel. Often, simply closing the browser tab or window will effectively end your session, though a formal logout is the most secure method.
Troubleshooting and Best Practices
When managing a dual-router network, especially with an ISP-provided router that has limited configuration options, careful planning is essential. Here’s a summary of key considerations:
Table: Hub Two Modes and Implications
| Hub Two Mode | Secondary Router Mode | Port Forwarding Handling | Use Case |
|---|---|---|---|
| Standard (Router Mode) | Router Mode | Hub Two forwards to secondary router's WAN; Secondary router forwards to devices. | Standard setup, leverages secondary router's features. Requires double NAT. |
| Modem Only (Wi-Fi Disabled) | Router Mode | Secondary router handles all port forwards directly to devices. | Ideal for using your own router's full capabilities and avoiding double NAT. |
| Standard (Router Mode) | AP Mode | Hub Two handles all port forwards. Secondary router extends Wi-Fi. | Simpler setup, but sacrifices secondary router's advanced routing features. |
Frequently Asked Questions
Q1: Do I need to port forward on both routers?
A1: Typically, if your Hub Two is in its default router mode and your secondary router is also in router mode, you will need to set up a port forward on the Hub Two pointing to the secondary router's WAN IP address, and then set up another port forward on the secondary router pointing to the specific device (e.g., Roon Core).
Q2: What is Double NAT?
A2: Double NAT occurs when you have two devices performing Network Address Translation (NAT) on your network – in this case, both the Hub Two and your secondary router. While it can work, it can sometimes cause issues with certain applications or services that rely on direct internet connectivity, like some online gaming or VPNs. Setting the Hub Two to modem-only mode helps avoid this.
Q3: How do I find my Hub Two's IP address?
A3: The default IP address for the Now TV Hub Two is usually 192.168.0.1. You can confirm this by checking the network settings on a device connected to it or by consulting the device's manual.
Q4: Can I use my own router with Now TV?
A4: Yes, you can. By configuring the Hub Two to act as a modem only (by disabling its Wi-Fi), you can connect your own router and manage your network entirely through your preferred device.
Q5: What is UPnP?
A5: UPnP (Universal Plug and Play) allows devices on your network to automatically discover each other and open ports on the router as needed. While convenient, it can sometimes pose a security risk if not managed properly. It's essential that your secondary router's UPnP is configured correctly, especially when handling port forwards for services like Roon ARC.
By understanding these configurations and troubleshooting steps, you can effectively manage your home network, ensuring all your devices, including specialised equipment, function optimally with your Now TV service.
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