06/05/2016
When you're a Motability Scheme customer, peace of mind is paramount, and that extends to your vehicle's tyres. It's easy to overlook these crucial components until a problem arises, but worn, punctured, or damaged tyres can compromise your safety and that of other road users. Fortunately, your worry-free lease covers you comprehensively, with Kwik Fit playing a pivotal role in ensuring your tyres are always in optimal condition. This article delves into the extensive tyre services provided by Kwik Fit, specifically tailored for Motability Scheme customers, covering everything from routine maintenance to unexpected emergencies.

Imagine you're driving your reliable Motability Scheme car when suddenly, you experience a puncture. There's no need to panic. Your vehicle is fully covered for assistance by RAC Motability Assist. If the tyre issue cannot be resolved at the roadside, RAC Motability Assist will transport your vehicle directly to a Kwik Fit centre, one of the Motability Scheme's trusted partners. This seamless process ensures you're back on the road with minimal disruption, highlighting the dedicated support available to Scheme customers.
- Comprehensive Tyre Cover with Your Motability Lease
- Understanding Kwik Fit's Tyre Repair and Replacement Process
- Booking Your Tyre Service: What You Need to Know
- The Convenience of Kwik Fit Mobile Tyre Service
- Legal Requirements vs. Recommended Tyre Tread Depth
- Tyre Brand Replacement: What to Expect
- Fair Usage Policy: Ensuring Scheme Integrity
- Beyond Kwik Fit: Partner Fitting Centres
- Frequently Asked Questions (FAQs)
- How does Kwik Fit help Motability Scheme customers?
- Do you recommend booking an appointment in advance? If so, how do you do this and what do you need to bring with you?
- How can a customer be assured their replacement tyre will be in stock when they visit?
- What if you’re unable to get to a Kwik Fit centre?
- Can Kwik Fit Mobile get my car into a tyre centre the same day?
- Will Kwik Fit always fit the same brand as was originally provided by the manufacturer? If not, how will it impact on the safety or performance of the Scheme car?
- Is there a “fair usage” policy and, if so, why?
- Conclusion
Comprehensive Tyre Cover with Your Motability Lease
As a Motability Scheme customer, your three-year car lease package is designed to be truly worry-free, and this certainly applies to your tyres. Kwik Fit operates with a dedicated team focused solely on supporting Motability Scheme customers, treating their service as an extension of the Scheme's commitment to you. This means that if your tyres become worn or impaired through regular use, or if they suffer from punctures, vandalism, or even theft, they will be replaced at no additional cost to you. This extensive cover goes beyond severe incidents, also addressing everyday wear and tear, ensuring your vehicle remains safe and compliant with road regulations at all times.
The convenience and financial certainty this provides are invaluable. You don't have to budget for unexpected tyre expenses or worry about the cost of replacements. Kwik Fit handles all tyre-related concerns for you, allowing you to focus on enjoying your mobility. This proactive approach to tyre maintenance and replacement is a cornerstone of the Motability Scheme's promise, delivered effectively through Kwik Fit's widespread network and specialist services.
Understanding Kwik Fit's Tyre Repair and Replacement Process
When you visit a Kwik Fit centre with a tyre issue, the process is streamlined and efficient. For instance, if you have a puncture, the nearest Kwik Fit branch will carefully remove the affected tyre and thoroughly examine the wheel for any underlying damage. Based on this assessment, they will either provide a durable puncture repair or, if necessary, a full replacement tyre. Crucially, as part of your lease agreement, both services are provided at no extra charge. This commitment extends to unforeseen circumstances such as vandalised or stolen tyres, which are also covered without additional cost.
It's important to understand that not all punctures are repairable. Industry standards dictate that punctures in the central tread area can often be safely repaired, while damage to the sidewall or shoulder of the tyre, or punctures exceeding a certain size, typically require a full replacement. Kwik Fit technicians are trained to assess these factors to ensure your safety. Their expertise guarantees that any repair is performed to the highest standards, or a new tyre is fitted if a repair is not a viable long-term solution.
Booking Your Tyre Service: What You Need to Know
While Kwik Fit aims to accommodate customers efficiently, booking an appointment in advance is always recommended, especially for specific tyre sizes or busy periods. This helps minimise waiting times and ensures the correct tyre is in stock for your visit. You can easily arrange your appointment by calling the Kwik Fit Tyreline team on 0330 123 1531. During this call, the team can discuss the best options for your needs, provide an estimated waiting time, and inform you about the facilities available at the centre.
Alternatively, for those who prefer online convenience, appointments can also be booked via Kwik Fit's website. When making your booking, whether by phone or online, you will need two key pieces of information: your car's registration number and the tyre size. The tyre size is an eleven-digit number typically found on the sidewall of your tyre, appearing in a format such as 215/55 R16 91V. This information is vital for Kwik Fit to ensure they have the exact tyre required for your vehicle. When you arrive at the Kwik Fit centre for your appointment, you won't need to bring any paperwork; only your vehicle registration is required for identification purposes.
Ensuring Tyre Availability
To assure that your replacement tyre will be in stock when you visit, it's highly advisable to call the Kwik Fit Tyreline team on 0330 123 1531. They can check stock levels at various centres and help you make an appointment at a location that has your specific tyre readily available, saving you a potentially wasted journey.

The Convenience of Kwik Fit Mobile Tyre Service
Kwik Fit understands that getting to a service centre isn't always feasible. For this reason, they offer a convenient mobile service that allows you to have a tyre fitted at a location that suits you, whether that's your home, workplace, or another convenient spot. It's important to note that the mobile service is specifically for tyre replacements and is not equipped to carry out puncture repairs on-site. Therefore, if you have a puncture that might be repairable, a visit to a centre is necessary.
To arrange an appointment for one of Kwik Fit's mobile fitting units, you'll need to book in advance by calling 0330 123 1533. For this service, Kwik Fit will require your vehicle registration, the postcode of the fitting location, and the tyre size. While Kwik Fit endeavours to accommodate same-day bookings for the mobile service, with appointments possible up to 2 pm, it's not an emergency service. In situations where you're stranded due to a tyre issue and cannot continue your journey, your first point of contact should be RAC Motability Assist on 0800 73 111 73, who can provide roadside assistance and arrange transportation to a centre if needed.
Legal Requirements vs. Recommended Tyre Tread Depth
Maintaining adequate tyre tread depth is crucial for safety, particularly in wet conditions where tread helps to disperse water and maintain grip. In the UK, the legal minimum tread depth for car tyres is 1.6mm across the central three-quarters of the tread around the entire circumference. However, Kwik Fit, aligning with expert recommendations, advises replacing tyres when the tread depth reaches 2mm. While 1.6mm is the legal threshold, tyres with less than 2mm of tread can experience significantly reduced grip and increased braking distances, especially on wet roads.
You can easily check your tyre tread depth using a simple 20p coin test. Insert a 20p coin into the main tread grooves of your tyre. If the raised edge around the coin is not visible, it indicates that your tyre's tread depth is likely greater than 1.6mm and is legal. Conversely, if the outer band of the coin can be seen when inserted, your tyre's tread depth may be dangerously low, potentially making the tyre unsafe and requiring immediate professional inspection and likely replacement.
Here's a quick comparison of tread depth guidelines:
| Tread Depth (mm) | Significance | Action Required |
|---|---|---|
| > 2.0 | Safe and optimal performance | Regular monitoring |
| 2.0 | Kwik Fit recommended replacement | Consider replacement soon |
| < 2.0 | Reduced grip, increased braking distance | Professional inspection advised |
| 1.6 | Legal minimum tread depth | Immediate replacement required |
| < 1.6 | Illegal and unsafe | Immediate replacement, potential penalty |
Tyre Brand Replacement: What to Expect
A common question among motorists is whether a replacement tyre will always be the same brand as the one originally fitted by the manufacturer. With most cars, it's not necessary to fit like for like, and it's perfectly safe to run on a mix of tyre brands without impacting the vehicle's safety or performance. Kwik Fit aims to fit a premium tyre on every occasion, ensuring high quality and reliability.
However, there are some exceptions. Certain specialist vehicles or specific high-performance models may require tyres to be replaced like for like to maintain optimal handling characteristics or to comply with manufacturer specifications. In these cases, Kwik Fit will ensure that the same brand and type of tyre are fitted, guaranteeing the vehicle's integrity and performance are preserved. You can always discuss any concerns about tyre brands with the Kwik Fit team when booking your service.
Fair Usage Policy: Ensuring Scheme Integrity
While the Motability Scheme's tyre cover is comprehensive, it operates under a "fair usage" policy. This policy ensures that while Kwik Fit will always carry out any necessary tyre work, regardless of how many times a tyre has been replaced, the usage is monitored to prevent abuse of the Motability Scheme. This is a standard practice designed to protect the integrity of the Scheme for all customers, ensuring that resources are used responsibly and fairly. It means you can have complete confidence that legitimate wear, damage, or theft will always be covered without question.
Beyond Kwik Fit: Partner Fitting Centres
For added convenience and flexibility, Motability Scheme customers can also visit Kwik Fit's partner fitting centres for tyre services. These include Tyre City and STS Tyre Pros. This expanded network means you have more options for where to get your tyres fitted, potentially finding a centre that is more convenient or closer to your location. You can call Kwik Fit's Tyreline on 0330 123 1531 for more information on these partner centres and their services.

Frequently Asked Questions (FAQs)
How does Kwik Fit help Motability Scheme customers?
As a Motability Scheme customer, your three-year car lease package includes replacement tyres. Therefore, tyres worn or impaired through regular use – or tyres punctured, vandalised, or stolen – will be replaced for no additional cost. The Kwik Fit team is seen as an extension of the service the Motability Scheme offers, looking after everything tyre-related for you.
Do you recommend booking an appointment in advance? If so, how do you do this and what do you need to bring with you?
Yes, it’s always beneficial to give our Kwik Fit Tyreline team a call on 0330 123 1531 initially. They can discuss the best option for your needs, letting you know what to expect, such as how long to wait and what facilities are available. Alternatively, you can book your appointment online. When contacting Kwik Fit to make an appointment, you'll need two pieces of information: the car registration number and the tyre size (e.g., 215/55 R16 91V), which is found on the sidewall of the tyre. When visiting a Kwik Fit centre, you don’t need to bring any paperwork – only the vehicle registration is required.
How can a customer be assured their replacement tyre will be in stock when they visit?
To ensure your tyre is in stock, call the Kwik Fit Tyreline team on 0330 123 1531. They will check which centres have your specific tyre in stock and then help you make an appointment to suit your convenience.
What if you’re unable to get to a Kwik Fit centre?
Kwik Fit understands that it’s not always easy to get to a centre. They offer a mobile service that allows you to have a tyre fitted at, for example, your home or while you’re at work. You do need to make a booking in advance for this, which can be arranged through their team. The mobile service is only able to replace tyres, not repair punctures. To make a booking, Kwik Fit needs your vehicle registration, the postcode for the service, and the tyre size. To arrange an appointment for one of Kwik Fit’s mobile fitting units to replace tyres at no cost, call 0330 123 1533.
Can Kwik Fit Mobile get my car into a tyre centre the same day?
Kwik Fit will try their best to accommodate a same-day booking for the mobile service, with appointments possible up to 2 pm on the day. However, if they are unable to attend the same day, they can look at alternative options like getting the RAC out. For centre visits, as long as there is availability and stock, Kwik Fit should be able to get your car into a centre the same day. Kwik Fit mobile isn’t an emergency service; if you're out and can't continue due to a tyre issue, you should contact RAC Motability Assist on 0800 73 111 73.
Will Kwik Fit always fit the same brand as was originally provided by the manufacturer? If not, how will it impact on the safety or performance of the Scheme car?
With most cars, it’s not necessary to fit like for like. It’s perfectly safe to run on a mix of tyres, without impacting on the performance of the vehicle. There are some exceptions, though, as certain vehicles do require tyres to be replaced like for like, and with these, Kwik Fit will ensure the same brand is fitted. Furthermore, Kwik Fit endeavours to fit a premium tyre on every occasion.
Is there a “fair usage” policy and, if so, why?
Regardless of how many times a tyre has been replaced, Kwik Fit will always carry out any work required. This is, of course, monitored to ensure the Motability Scheme is not being abused, maintaining fairness for all customers.
Conclusion
The extensive tyre replacement and repair services provided by Kwik Fit, included as a vital part of your Motability Scheme car lease package, are designed to offer unparalleled peace of mind. From routine wear and tear to unexpected punctures or more severe damage, you can rest assured that your vehicle's tyres are comprehensively covered. With a vast network of centres, convenient mobile fitting options, and dedicated support for Motability customers, Kwik Fit ensures you can get back on the road quickly and safely, allowing you to fully embrace the freedom and independence your Motability car provides.
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