13/11/2019
In today's fast-paced world, time is a precious commodity. The thought of taking your vehicle to a garage, waiting for it to be serviced, and then collecting it can be a significant disruption to your day. Recognising this, Ford has introduced its innovative Mobile Service Now initiative, bringing expert Ford servicing directly to your doorstep. This service is designed to offer unparalleled convenience, ensuring your Ford receives the care it needs without you having to alter your schedule or travel to a dealership. Whether you're at home or at work, Ford's trained technicians are ready to perform a wide range of maintenance and repair tasks, all from a specially equipped mobile service van.

What is Ford Mobile Service Now?
Ford Mobile Service Now is a revolutionary service that brings the expertise of Ford-trained technicians and genuine Ford parts to you. Instead of you taking your vehicle to a Ford dealership or service centre, a dedicated mobile service van, equipped with advanced diagnostic tools and specialised equipment, travels to your chosen location. This could be your home, your office, or any other convenient spot. The aim is to make vehicle maintenance as seamless and hassle-free as possible, allowing you to continue with your day while your car is being expertly looked after.
What Services Can Be Performed?
The Ford Mobile Service van is equipped to handle a comprehensive array of services, ensuring that many of your vehicle's needs can be met without a trip to the garage. These services include:
- Routine Servicing and Maintenance: This covers essential checks and replacements, such as oil and filter changes, tyre rotations, brake inspections, and fluid top-ups. Keeping up with regular maintenance is crucial for the longevity and performance of your Ford, and the mobile service makes this easier than ever.
- Software Updates: Modern vehicles are heavily reliant on sophisticated software systems. Ford Mobile Service Now can perform crucial software updates for various vehicle modules, ensuring your car has the latest enhancements for performance, efficiency, and safety.
- Vehicle Repairs: A significant range of common repairs can be undertaken by the mobile technicians. This can include minor electrical issues, replacement of certain parts like wiper blades or bulbs, and other non-complex mechanical repairs.
- Diagnostics: The vans are equipped with advanced diagnostic tools, allowing technicians to identify and troubleshoot a variety of issues, from warning lights on the dashboard to performance irregularities.
It's important to note that while the Mobile Service van is versatile, it is designed for specific types of work. More complex repairs or those requiring specialised lifts or equipment will still need to be carried out at a traditional service centre. However, for a significant portion of regular maintenance and minor repair needs, the mobile service offers an excellent solution.
The Benefits of Choosing Mobile Servicing
The advantages of opting for Ford Mobile Service Now are numerous and directly address the pain points many vehicle owners experience:
- Unmatched Convenience: This is arguably the biggest benefit. Your car is serviced while you are at home or at work, eliminating the need to take time off, arrange transport, or wait in a dealership.
- Time Savings: By bringing the service to you, the mobile service significantly reduces the time you spend dealing with vehicle maintenance.
- Expert Technicians: The service is carried out by Ford-trained technicians who possess in-depth knowledge of Ford vehicles and are skilled in using the latest diagnostic equipment.
- Genuine Ford Parts: The mobile service vans are stocked with Ford quality parts, ensuring that any replacements are genuine and meet the manufacturer's specifications, maintaining your vehicle's integrity and performance.
- Trustworthy Service: You can have confidence that the service is being performed by professionals who understand your Ford intimately, adhering to Ford's high standards.
- Flexible Scheduling: The service works around your schedule, allowing you to book a time and location that is most convenient for you.
How to Book Your Ford Mobile Service
Booking your Ford Mobile Service Now is straightforward. The primary method for booking is by calling a dedicated phone number. When you call, you will be able to:
- Discuss your vehicle's needs with a service advisor.
- Arrange a suitable date and time for the mobile service.
- Confirm the location where you would like the service to take place (e.g., your home or workplace).
- Enquire about specific services or repairs you require.
The team will guide you through the process and confirm all the details for your appointment. It's always a good idea to have your vehicle's registration number and approximate mileage ready when you call, as this will help the service advisor to identify your vehicle and its specific needs.
Pricing for Mobile Service
For all retail bookings of the Mobile Service Vehicle, there is a charge of £14.99. This fee covers the convenience of having the service brought directly to your location. The cost of any parts or additional labour required for the service will be quoted separately and agreed upon with you before any work commences. This transparent pricing ensures you know exactly what to expect.
What to Expect on the Day of Service
On the day of your appointment, the Ford Mobile Service van will arrive at your designated location. The technician will require access to your vehicle and, depending on the service, may need a safe and reasonably level area to work. They will perform the agreed-upon services efficiently and professionally.
Once the work is completed, the technician will typically provide a brief overview of the service performed and answer any immediate questions you might have. Payment can usually be made directly, and you'll receive documentation for the service carried out.
Frequently Asked Questions
Q1: Can any Ford vehicle be serviced by the mobile service?
While the mobile service can handle a wide range of maintenance and minor repairs, the specific services that can be performed depend on the vehicle model and the nature of the work required. It's best to confirm with the service team when booking.
Q2: Is the mobile service available everywhere?
Ford Mobile Service Now operates in specific areas. You should check with the booking team or on the Ford website to see if the service is available in your postcode.
Q3: What if a repair is too complex for the mobile van?
If a repair or service is identified as being too complex or requiring equipment not available on the mobile van, the technician will advise you on the next steps, which may include booking an appointment at a dealership for the necessary work.
Q4: How long does a mobile service typically take?
The duration of the service depends on the type of work being carried out. Routine servicing might take around 1-2 hours, while other tasks could vary. The service team can provide an estimated time when you book.
Q5: Do I need to be present for the entire service?
It's generally recommended that you are available for the start and end of the service to discuss any requirements and to receive the handover. However, if you need to step away, arrangements can usually be made, provided the technician has secure access to the vehicle.
Conclusion
Ford Mobile Service Now represents a significant step forward in customer-centric vehicle care. By offering expert servicing at your chosen location, Ford is making it easier than ever to maintain your vehicle's health and performance. This service embodies modern convenience, ensuring that essential maintenance doesn't have to be a chore. For anyone looking to save time and enjoy a hassle-free servicing experience, booking a Ford Mobile Service Now appointment is a highly recommended option. Remember to call to book and experience the future of car maintenance.
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