Leasys MOT & Vehicle Maintenance Explained

Navigating the requirements for your leased vehicle can sometimes feel like a complex undertaking, especially when it comes to essential maintenance like the MOT test. At Leasys, we aim to simplify this process for our customers, ensuring your vehicle remains roadworthy and compliant with all legal standards. This comprehensive guide will demystify the MOT booking procedure, explain what Leasys covers, and provide you with the necessary contact information to address any queries you may have regarding your vehicle's upkeep.

Understanding Your Leasys MOT Test

An MOT (Ministry of Transport) test is an annual check of your vehicle's roadworthiness, safety, and emissions. It's a legal requirement for vehicles over three years old in the UK. For those leasing a vehicle through Leasys, understanding how and when your MOT is due is crucial. While Leasys manages many aspects of your vehicle's lifecycle, the responsibility for ensuring the MOT is completed on time often falls to the driver, depending on the specific terms of your agreement.

How to Book Your Leasys MOT Test

Leasys typically does not directly book your MOT test for you. Instead, you are responsible for arranging this service with an authorised MOT testing centre. Here’s a step-by-step approach:

1. Check Your MOT Due Date: Your vehicle’s MOT expiry date can usually be found on your last MOT certificate. You can also check this information, along with your Road Fund Licence (RFL) status, on the GOV.UK website using your vehicle registration number and make.
2. Find an Authorised Test Centre: You can locate an official MOT test centre near you via the GOV.UK website. Look for centres displaying the MOT sign (a blue circle with a white 'A' in the centre).
3. Contact the Centre to Book: Once you have identified a suitable centre, contact them directly to book your MOT test. It’s advisable to book in advance to secure your preferred date and time.
4. Inform Leasys (If Required): Depending on your contract, you may need to inform Leasys once the MOT has been completed, especially if any advisories or failures are noted that require attention. Check your contract documentation or contact Leasys customer services for specific guidance on this.

What is Covered by Leasys Regarding Vehicle Maintenance?

Leasys contracts often include various maintenance packages that can cover routine servicing, repairs, and sometimes even tyre replacements. It's important to understand what your specific contract includes:

• Routine Servicing: Most Leasys agreements cover scheduled servicing as recommended by the vehicle manufacturer. This helps maintain the vehicle’s condition and can prevent more significant issues from arising.
• Mechanical Repairs: If a mechanical component fails due to normal wear and tear, your Leasys maintenance package will likely cover the cost of repair, including parts and labour.
• Tyres: Some contracts include tyre replacement due to fair wear and tear. However, damage caused by accidents, vandalism, or improper inflation is typically not covered.
• Roadside Assistance: Many Leasys contracts come with roadside assistance, providing help in case of breakdowns.

Important Note: Damage caused by accidents, neglect, misuse, or vandalism is generally excluded from Leasys maintenance packages. You will be responsible for the costs associated with such repairs.

Road Fund Licence (RFL) and MOT Status

Leasys handles the renewal of your Road Fund Licence (vehicle tax) automatically, and the cost is incorporated into your monthly rental payments. You will not receive a direct notification from Leasys about the renewal.

To check if your vehicle is taxed and to view its MOT expiry date, you can use the government's vehicle enquiry service on GOV.UK. You will need your vehicle's registration plate and make. Please be aware that the GOV.UK site can take a couple of days to update after a renewal or test completion.

Any increases or decreases in the RFL cost will be passed on to you, with an invoice or credit being issued accordingly. This is because the RFL is set by the Chancellor of the Exchequer's budget and is difficult to fix over the entire contract term.

Contacting Leasys for Support

If you have queries about your MOT, servicing, or any other aspect of your Leasys contract, several contact channels are available:

Contacting Leasys Operations:

For specific issues, you can reach out to Leasys Operations:

• Phone: +44 (0) 344 561 4611
• Opening Hours: Monday to Friday, 9 am to 5 pm (excluding Bank Holidays)

Leasys Operations can assist with a range of matters, including:

• Fines or penalties
• HPI clearance
• Maintenance queries
• End-of-contract management

Using the My-Leasys Portal:

The My-Leasys portal is your online hub for managing your lease agreement. Registering on My-Leasys offers several benefits:

• Contract Control: Keep all information relating to your contract readily accessible.
• Online Services: Access a wide range of Leasys services with ease.
• Exclusive Offers: Discover and lease new vehicles online with offers tailored to you, whether you are a company or an individual.
• Efficient Management: Simplify the management of your contract and ensure efficient and safe driving.

Registering is straightforward and provides a convenient way to stay informed and manage your lease effectively. If your mobility needs change, the portal also offers dedicated offers that you can lease online.

Common Questions Regarding Leasys Vehicle Management

Q1: How do I book a Leasys MOT test?
You are responsible for booking your MOT test with an authorised testing centre. Check your MOT expiry date and find a local centre via GOV.UK. Contact the centre directly to book.

Q2: How do I contact Leasys?
You can contact Leasys Operations at +44 (0) 344 561 4611, Monday to Friday, 9 am to 5 pm. You can also manage your contract and access services via the My-Leasys portal.

Q3: Does Leasys offer a personal lease?
Yes, Leasys offers personal leasing options. The My-Leasys portal is designed to cater to both company and individual customers.

Q4: What happens if my vehicle fails its MOT?
If your vehicle fails its MOT, any necessary repairs should ideally be carried out by a garage that can bill Leasys directly, provided the repairs are covered under your maintenance agreement. Contact Leasys or your designated maintenance provider to discuss the repairs and authorisation process.

Q5: Is servicing included in my Leasys contract?
Most Leasys contracts include routine servicing. However, the specifics depend on your agreement. Check your contract documentation or contact Leasys to confirm the extent of your servicing coverage.

Q6: How is the Road Fund Licence handled?
Leasys automatically renews your Road Fund Licence, with the cost included in your monthly rentals. Any changes in RFL costs will be passed on to you.

Example of Potential Maintenance Cost Differences

To illustrate how maintenance packages can vary, consider the following table:

This table highlights that while both contract types cover routine servicing, the inclusion of MOT tests and wear-and-tear items like tyres and brake pads can differ significantly. Always verify the specifics of your agreement.

Conclusion

Ensuring your leased vehicle from Leasys is kept in good condition and remains compliant with all legal requirements, including the MOT test, is a shared responsibility. By understanding the booking process, what your maintenance package covers, and how to contact Leasys for support, you can enjoy a hassle-free leasing experience. Remember to regularly check your vehicle’s MOT expiry date and proactively book your test to avoid any penalties or disruptions.