Hares East Preston: Your Go-To for Car Care

When it comes to keeping your vehicle running smoothly and reliably, finding a trusted garage is paramount. In East Preston, Hares Servicing & Repairs stands out as a beacon of quality and customer care, boasting a rich history and a dedication to excellence. Whether you're in need of a routine service, a crucial MOT, or grappling with a complex auto gearbox problem, Hares offers a comprehensive solution. This article delves into the services offered by Hares, their commitment to quality, and why they are the preferred choice for many in the East Preston area.

Booking a Service or Repair with Hares

For those in East Preston looking to book a service or repair at Hares, the process is straightforward. If you know exactly what you need, you can typically book directly through their website or by giving them a call. However, if you're unsure or simply wish to inquire about their services, Hares encourages you to reach out. They provide a contact form on their website, ensuring that you can get in touch easily, and they will endeavour to respond as swiftly as possible. This customer-centric approach ensures that no query goes unanswered, whether it's about a specific repair or general maintenance advice.

Understanding MOT Costs and Hares' Approach

The cost of an MOT can vary, and it's a question many car owners have. While the national guideline price for an MOT test for cars is set, garages can charge up to a maximum. Hares Servicing & Repairs, however, emphasizes an honest fee for all their work. They understand the importance of transparency and do not cut corners to offer artificially low prices. In fact, Hares often provides a significant discount on MOTs when booked with a service, making it an even more attractive proposition. Currently, they offer MOTs discounted to £29.95 when booked with any service, which is a fantastic incentive to keep your vehicle both serviced and legally compliant.

A Legacy of Excellence: Hares of Rustington

Hares of Rustington has a heritage that stretches back to 1908, meaning they are celebrating over a century of service. This long-standing presence in the automotive industry is a testament to their enduring commitment to quality and customer satisfaction. As a multi-make service and MOT specialist, Hares can cater to a wide range of vehicles, not just specific brands. They are particularly proud of their expertise with Rover and Daihatsu cars, employing VW/Ford trained and certified technicians for their specialist services like DSG repairs. Their longevity is a clear indicator of the trust and reliability they have built with their customer base across East and West Sussex and beyond.

Comprehensive Servicing Options

Hares offers two main types of servicing to cater to different needs and driving habits:

Interim Service

An interim service is designed to maintain your vehicle's performance and efficiency, especially if you cover a high mileage annually. The UK national average is around 8,000 miles per year, but your manufacturer's handbook will provide specific recommendations. An interim service typically includes essential checks to keep your car in good condition and can help prolong its lifespan, potentially reducing the need for more costly repairs down the line. Vehicles with a consistent service history are often more desirable on the used car market, commanding a higher resale value. Hares' interim service prices start at an affordable £79.

Full Service

A full service encompasses all the checks performed during an interim service, along with a more in-depth examination. This comprehensive approach ensures that your vehicle is not only running efficiently but is also safe for you and other road users. Most vehicles will benefit from a full service at least once a year, although again, consulting your manufacturer's handbook is always advised. This thorough check-up provides peace of mind, knowing that all critical components have been inspected.

Specialist Auto Gearbox Services

Hares truly shines with their specialized auto gearbox services. If you're experiencing any issues with your gearbox, whether it's a minor fault or a major problem, their expert technicians are equipped to help. They offer a range of services, from diagnostics and routine servicing to complex repairs like DSG repairs. Their technicians are trained and certified by leading manufacturers like VW and Ford, guaranteeing a high standard of work. They provide full quotations for any gearbox work, ensuring you know the costs upfront. If you have an auto gearbox problem, don't hesitate to inquire with Hares – they are the specialists you need.

Convenience and Added Value

Understanding that convenience is key, Hares offers a free collection and delivery service from your home or workplace, subject to distance. This service is invaluable for those who struggle to find the time to take their car to the garage. Furthermore, they provide courtesy cars, allowing you to continue your day with minimal disruption while your vehicle is being serviced or repaired. These services demonstrate Hares' commitment to making the car maintenance process as seamless as possible for their customers.

Investment in Technology

To ensure they can diagnose and fix even the most complex issues, Hares invests in the latest diagnostic equipment. This cutting-edge technology allows their technicians to pinpoint problems accurately, leading to more efficient and effective repairs. In the event of a breakdown, and if you don't have your own breakdown provider, Hares can even arrange to collect your car, again, subject to distance and the type of vehicle. This comprehensive support system highlights their dedication to being a full-service solution for all your automotive needs.

Dealing with the Competition: Quality Over Cheapness

Hares is vocal about the rise of cheaper service and MOT centres. They firmly believe in the principle of 'you get what you pay for.' While they acknowledge the temptation of lower prices elsewhere, Hares prioritizes using quality parts and employing skilled technicians to ensure that all work is carried out to the highest standards. Their honest pricing reflects the quality of workmanship and the longevity of the repairs. They are not a garage that cuts corners; they deliver value through reliable service.

Small Jobs and True Customer Service

It’s not just major repairs or services that Hares is interested in. They welcome customers for even the smallest jobs, such as changing headlight bulbs or topping up tyre pressures. Unlike some 'we fit' centres that may charge exorbitant prices for simple tasks (e.g., £6.95 per headlight), Hares often completes these minor jobs free of charge if they don't take too long. This is what they define as true customer service – going the extra mile to help their local community and build lasting relationships.

Price Matching and Customer Support

Hares actively encourages customers to 'call with your best price for any type of work and we will try our best to beat it.' This competitive pricing strategy, combined with their commitment to quality, makes them an exceptionally attractive option. They genuinely appreciate the support of their customers, especially during challenging economic times, and emphasize the importance of supporting local businesses. Their message is clear: support your local dealer, and they will continue to be around to serve you for years to come.

Frequently Asked Questions

How do I book a service at Hares East Preston?

You can book a service by contacting Hares directly via phone or using the contact form on their website if you prefer to inquire first. They aim to respond to all enquiries promptly.

What is the cost of an MOT at Hares?

Hares offers MOTs at a discounted price of £29.95 when booked with any service. Their pricing is honest and reflects the quality of their work.

Do Hares offer collection and delivery?

Yes, Hares offers a free collection and delivery service from your home or work, subject to distance.

Are Hares specialists in any particular car brands?

While Hares can service any car, they are specialists in Rover and Daihatsu vehicles and have technicians trained in VW/Ford for DSG gearbox repairs.

What types of servicing does Hares offer?

Hares offers both Interim Services, starting at £79, and Full Services, which include more comprehensive checks for optimal vehicle safety and performance.

Can Hares help with auto gearbox problems?

Absolutely. Hares has specialist technicians for auto gearbox issues, including diagnostics, repairs, and rebuilds, with transparent quotations provided.

What makes Hares different from cheaper garages?

Hares differentiates itself by investing in the latest diagnostic equipment, employing certified technicians, using quality parts, and maintaining honest pricing without cutting corners, ensuring superior quality and reliability.

Do Hares charge for small jobs like changing a bulb?

Hares often completes small jobs, such as changing headlight bulbs or checking tyre pressures, free of charge if they are quick to perform, demonstrating a commitment to true customer service.