13/07/2010
Pembroke Road Surgery: A Comprehensive Guide to Your Local Healthcare Provider
In the heart of Clifton, Bristol, lies Pembroke Road Surgery, a prominent General Practitioner practice dedicated to serving its community with a wide array of essential health services. As a leading GP practice, Pembroke Road Surgery is committed to providing high-quality care, ensuring that patients have access to the medical expertise and facilities they need. This article delves into the various aspects of Pembroke Road Surgery, from the services they offer and their dedicated staff to their accessibility features and patient engagement initiatives.
Understanding Pembroke Road Surgery
Pembroke Road Surgery, located at 111 Pembroke Road, Clifton, Bristol, Avon, BS8 3EU, operates under the responsibility of NHS Bristol, North Somerset And South Gloucestershire CCG. With a substantial patient base of 19,483 registered patients, comprising 9,776 female and 9,707 male patients, the surgery plays a vital role in the local healthcare landscape. The practice is equipped with 13 medical staff members, including experienced General Practitioners, all contributing to the comprehensive healthcare needs of their patients. The surgery also embraces modern healthcare delivery through its implementation of the Electronic Prescription Service (EPS), streamlining the prescription process for greater convenience.
Extensive Range of Services Offered
Pembroke Road Surgery boasts a diverse portfolio of services designed to cater to a broad spectrum of health concerns. Patients can benefit from:
- Child Immunisations: Ensuring the youngest members of the community receive vital protection against preventable diseases.
- Smoking Cessation Clinic: Providing support and resources for individuals looking to quit smoking, promoting healthier lifestyles.
- Minor Surgery: Offering in-house procedures such as the removal of moles and skin lesions, providing convenient access to minor surgical interventions.
- Travel Health: Including specialised services like Yellow Fever vaccinations, essential for international travellers.
- Long-Acting Reversible Contraception (LARC): Offering options like IUDs and implants for effective family planning.
- Asthma Clinic: Dedicated care and management for patients with asthma, focusing on control and quality of life.
- Phlebotomy: Efficient blood drawing services for diagnostic purposes.
- Diabetes Clinic: Specialised care and management for diabetes, including insulin initiation, to help patients manage their condition effectively.
Meet the Dedicated Medical Team
The strength of Pembroke Road Surgery lies in its committed and skilled medical team. The practice is supported by 13 General Practitioners, each bringing their unique expertise to patient care:
| Name | Job Title | GMC Number |
|---|---|---|
| Dr Alison Bateson | General Practitioner | 7138690 |
| Dr Ben Pert | General Practitioner | 6122830 |
| Dr Ruth Barrett | General Practitioner | 7440619 |
| Dr Sarah France | General Practitioner | 4693572 |
| Dr Sophie Aldridge | General Practitioner | 7083890 |
| Dr Becky Nuttall | General Practitioner | 6024458 |
| Dr Rohan Perera | General Practitioner | 4109587 |
| Dr Elise Taylor | General Practitioner | 6028846 |
| Dr Tom Wright | General Practitioner | 7285694 |
| Dr Freya Evans | General Practitioner | 4378471 |
| Dr Kirstie Pearson | General Practitioner | 6076630 |
| Dr Claire Perks | General Practitioner | 6051996 |
| Dr Emma Sizer | General Practitioner | 7451891 |
Accessibility and Facilities
Pembroke Road Surgery is committed to ensuring that its facilities are accessible to all patients. The surgery provides:
- Disabled Parking: Designated parking spaces for patients with mobility challenges.
- Disabled WC: Accessible toilet facilities.
- Induction Loop: Assisting patients with hearing aids.
- Step-Free Access: Ensuring easy entry for individuals with mobility issues.
- Wheelchair Access: Facilitating movement within the practice for wheelchair users.
- Cycle Parking: Secure parking for patients who cycle to the surgery.
Patient Engagement and Online Services
In an effort to enhance patient experience and streamline access to care, Pembroke Road Surgery actively promotes the use of online services. The practice has enabled:
- Online Appointment Booking and Cancellation: Allowing patients to manage their appointments conveniently through the practice's online system. As of the reporting period, 12,781 patients are registered for this service, with a significant number of transactions occurring monthly.
- Online Repeat Prescription Ordering: Patients can easily order repeat prescriptions online, with 12,729 patients registered for this service.
- Online Patient Record Access: Providing patients with the ability to view their Detailed Coded Care Record online. A total of 893 patients are registered for this service, with a high volume of record accesses recorded, indicating strong patient engagement with their health information.
Performance and Quality of Care
Pembroke Road Surgery demonstrates a strong commitment to quality of care, as reflected in various performance metrics. While specific details like the Cancer Detection Rate and Cervical Cancer Screening percentages are provided, the overall Care Quality Commission (CQC) inspection rating for the practice is Good. This rating signifies that the surgery is performing well in key areas of healthcare delivery.
The surgery also shows commendable performance in managing chronic conditions, with high percentages of patients receiving appropriate care for conditions such as diabetes, high blood pressure, and dementia. Furthermore, patient feedback indicates high levels of confidence and trust in healthcare professionals (100% satisfaction) and a high satisfaction rate with appointment times (81.14%).
Frequently Asked Questions
Q1: How can I book an appointment at Pembroke Road Surgery?
Patients can book appointments by calling the surgery on 01179 733790 or by utilising the online appointment booking system if they are registered.
Q2: What are the opening hours for Pembroke Road Surgery?
The surgery is open from 07:50 to 18:30 from Monday to Friday.
Q3: Does Pembroke Road Surgery offer travel vaccinations?
Yes, Pembroke Road Surgery offers travel health services, including Yellow Fever vaccinations.
Q4: How can I get my repeat prescriptions?
You can request repeat prescriptions through the Electronic Prescription Service (EPS) or by ordering them online via the practice's patient portal.
Q5: What if I have a complaint about the service?
Complaints can be directed to the practice. The surgery is registered at Withybush Business Park, Haverfordwest, United Kingdom, SA62 4BW. Their registered company number is 2636049, and their VAT registration number is 557876382.
Conclusion
Pembroke Road Surgery stands as a cornerstone of healthcare in Clifton, Bristol. With its comprehensive range of services, dedicated team of medical professionals, accessible facilities, and forward-thinking approach to patient engagement through online services, the surgery is well-positioned to meet the evolving healthcare needs of its community. Whether you require routine check-ups, specialised clinics, or advice on travel health, Pembroke Road Surgery is a reliable and caring provider committed to delivering excellent patient outcomes.
If you want to read more articles similar to Pembroke Road Surgery: Your Local Healthcare Hub, you can visit the Automotive category.