What does a fleet management company do?

Master Your Fleet: The Power of Fleet Management

19/04/2021

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In today's fast-paced business world, efficient transportation is the lifeblood connecting businesses with their suppliers and, most critically, their customers. Whether it's delivering goods, providing services, or enabling mobile workforces, a well-managed fleet is paramount to success. However, overseeing a fleet, regardless of its size, presents a myriad of challenges, from maintenance and compliance to cost control and driver safety. This is where fleet management companies step in, offering comprehensive solutions designed to streamline operations, reduce expenses, and ensure your vehicles are always performing at their peak.

What does Fleetsize specialize in?
Fleetsize provides a fleet management service that is dedicated to carsharing with all its specificities. Essential Fleet Services is a provider of specialist fleet management. Lewis Tank Transport is a specialist tank container trucking company serving the petrochemical and foodstuff sector.
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What Exactly Do Fleet Management Companies Do?

Fleet management companies provide businesses with a suite of services and products that enable them to organise and maintain their vehicle fleet more efficiently. Their core mission is to optimise every aspect of a vehicle's lifecycle, from acquisition to disposal, ensuring maximum utility and minimal downtime. A prime example of their offerings is vehicle tracking, which provides real-time monitoring, detailed reports, and crucial alerts, giving businesses unparalleled visibility and control over their assets.

These companies typically offer two main types of services: those that focus solely on providing fleet management software, and those that offer a complete package, including both vehicles and the accompanying software. The advantages of engaging with such a company are numerous and impactful:

  • Minimised Risk: Associated with fleet investment and vehicle operation.
  • Reduced Overall Costs: Significant savings on transportation, fuel, maintenance, and staff.
  • Higher Level of Control and Productivity: Enhanced oversight leads to better resource allocation and operational efficiency.
  • Full Compliance: Adherence to government legislation, including crucial 'duty of care' responsibilities.

For many firms, transportation problems can directly lead to customer dissatisfaction and complaints. Conversely, a company that consistently delivers products and services on time fosters customer trust, leading to long-term relationships and increased sales volume. Fleet management companies are instrumental in achieving this positive customer experience.

A Deep Dive into Fleet Services

The best fleet management solutions are highly tailored, considering not only the nature and size of the fleet but also the specific transport-related activities that need coordination. Fleet management companies offer a broad spectrum of services, encompassing management, maintenance, and assistance throughout the vehicle's entire lifetime. These services are designed to address every conceivable aspect of fleet operation:

  • Vehicle Tracking and Telematics: Advanced GPS tracking, real-time location data, route optimisation, and geofencing capabilities.
  • Fleet Replacement and Lifecycle Management: Strategic planning for vehicle acquisition, usage, and timely disposal to ensure an up-to-date and efficient fleet.
  • Vehicle Maintenance and Repairs: Scheduled servicing, preventative maintenance, breakdown assistance, and accident repair management to keep vehicles roadworthy.
  • Fuel Management: Monitoring fuel consumption, identifying inefficiencies, and implementing strategies for cost reduction and environmental impact.
  • Accident Management: Comprehensive support from initial incident reporting to repair coordination and insurance claims.
  • Insurance Procurement: Sourcing competitive and comprehensive business vehicle insurance policies.
  • Compliance and Legislation Adherence: Ensuring all vehicles and operations meet regulatory standards and legal requirements, including Clean Air Zones and tax changes.
  • Driver Management and Training: Monitoring driver behaviour, identifying training needs, and promoting safer driving practices.

Most Common Vehicle Types Managed

While fleet management companies can cater to a diverse range of assets, including ships and aircraft, their primary focus remains on road vehicles. Their offerings are flexible enough to cover both new and used cars, vans, and bikes, accommodating various business budgets and operational needs.

Business Vehicle Types Managed by Fleet Companies
Business Vehicle TypeExamples
CarsHatchback, Coupe, City Car, Cabriolet, Saloon, Estate, MPV, 4x4
VansVan, Pickup, Combi, Box, Dropside, Minibus, Window Van, Chassis Cab, Curtainside, Refrigerated Van
BikesAdventure, Classic, Custom Cruiser, Mini Bike, Moped, Naked, Scooter, Sports Tourer, Super Sports, Three-wheeler, Trial Bike

The Brains Behind the Operation: Fleet Management Software (FMS)

At the heart of modern fleet management is the Fleet Management Software (FMS). This is a sophisticated computer software designed to optimise vehicle management processes. An FMS is typically an integral part of a larger fleet management system, working in conjunction with GPS devices and various computer or mobile hardware. Its capabilities span the entire vehicle lifecycle, from initial acquisition through ongoing maintenance to eventual disposal. Often, FMS is also referred to as fleet tracking software due to its powerful monitoring functionalities.

Professional FMS solutions are capable of supporting a vast array of processes, tasks, and events related to all kinds of vehicles, including:

  • Vehicle acquisition and assignment
  • Maintenance scheduling and tracking
  • Fuel consumption monitoring
  • Driver performance analysis
  • Route planning and optimisation
  • Accident reporting and management
  • Regulatory compliance and record-keeping
  • Vehicle diagnostics and health alerts

5 Advantages of Fleet Management Software

  1. It Can Improve Compliance: Helps businesses adhere to legal and regulatory requirements, such as driver hours, vehicle inspections, and environmental standards.
  2. It Can Be Tailored to the Size and Type of Your Fleet: Scalable solutions mean the software can adapt to the unique needs of small courier services or large logistics operations.
  3. It Can Improve Safety and Duty of Care: By monitoring driver behaviour and vehicle condition, FMS helps uphold the employer's 'duty of care' towards their drivers and the public.
  4. It Can Reduce the Burden of Administration: Automates many manual tasks, freeing up staff to focus on more strategic activities.
  5. It Can (and Should) Be Regularly Updated: Ensures the software remains current with the latest technological advancements and regulatory changes.

Understanding the Costs and Financing Your Fleet

Fleet management companies understand that budget is a significant factor for any business. They offer flexible solutions tailored to your financial capabilities, alongside various short- and long-term financing options to make fleet acquisition and management accessible. Here's an overview of typical costs and financing avenues:

Costs of the Most Common Services

Type of ServiceCost per 1 Year (Starting From)
Business Vehicle InsuranceFrom £95
Vehicle Tracking as a RENTFrom £119
Vehicle Tracking as a BUYFrom £149
Fleet SoftwareFrom £135

Overview of Business Fleet Financing Options

Loan TypeLoan AmountLoan Term
Peer-to-Peer Loan£999 - £999,9996 - 60 months
Short-Term Loan£4,999 - £99,999Up to 12 months
Asset Finance£14,999 - £999,99912 - 72 months

Leading Players in the UK Fleet Management Arena

The UK market is home to a robust selection of fleet management companies, offering everything from full vehicle provision to cutting-edge software solutions. Choosing the right partner depends on your specific needs, whether you're looking for a complete fleet solution or just the tools to manage your existing vehicles.

Top 10 Vehicle Providers & Fleet Management Companies

These companies provide both the fleet vehicles and comprehensive management software.

  • Silverstone Fleet Management: Launched in 2011, Silverstone focuses on competitive pricing, professional assistance, and fast home delivery, aiming to be a leading leasing broker in the UK.
  • VMS Fleet Management: Established in 2002, VMS is a major player offering contract hire and fleet solutions, supported by a network of repair centres and mobile service teams.
  • Vauxhall (GM UK Limited): A long-standing automotive manufacturer since 1903, Vauxhall, under GM, focuses on innovation, customer care, and corporate social responsibility in its fleet offerings.
  • Scania Fleet Management: Globally recognised for transport solutions, Scania provides a full range of services built on core values like waste reduction and integrity.
  • Zenith: The UK’s leading independent leasing, vehicle outsourcing, and management company, Zenith offers unique mobility solutions for various vehicle types, covering the entire lifecycle for medium to large fleets.
  • Allports Group: With a tradition dating back to 1959, Allports supports commercial vehicle operators with departments spanning Deker Trailers, rental, contract hire, and bodywork repair.
  • Fleet Alliance Group: This company strives for excellence in leasing and fleet management by reducing carbon footprint and enhancing employee skills, providing insights on business practices and high-quality services.
  • Fleet Operations: Founded in 2002, Fleet Operations is a leading independent fleet specialist offering full vehicle procurement and complex managerial services across the UK and Europe.
  • NHS Derwent Shared Services: With over 20 years of experience, NHS Derwent excels in leasing solutions, offering competitive rates, daily support, and full accident management for their customers.
  • Hitachi Capital Vehicle Solutions: A division of Hitachi Capital (UK) PLC, this company provides award-winning fleet services, funding solutions, and assistance with compliance for various vehicle tracking laws and environmental zones.

Top 6 Fleet Management Software Providers

For businesses primarily seeking software to enhance their existing fleet management efforts, these providers offer robust solutions.

What does a fleet management company do?
Fleet management companies provide businesses with services and products enabling them to organise and maintain their fleet more efficiently. The best example is vehicle tracking, with the functions of monitoring and sending real-time reports and alerts. Most of the services offered by fleet management companies cover the entire vehicle lifetime.
  • AMS Fleet Management: Offers high-quality, cost-efficient fleet tracking systems designed to improve driver behaviour, fleet performance, and customer service quality, with 24/7 reporting.
  • CLM Fleet Management Services: Provides bespoke services like vehicle disposal, storage, accident management, and fleet maintenance management, allowing businesses to focus on core initiatives.
  • Tomtom Telematics Fleet: A European leader with over 763,000 subscriptions worldwide, Tomtom combines continuous innovation with a focus on quality to help customers make informed decisions.
  • ARI Fleet Management Services: One of the largest global fleet management companies, ARI integrates business insight, sustainable practices, and advanced technology with a strong focus on customer satisfaction.
  • AssetWorks: A premier fleet, fuel, and motor pool software system in the UK for over 35 years, AssetWorks' FleetFocus software is used by hundreds of businesses for improved data accuracy.
  • Fleetinsight: This software provides real-time tracking, allowing businesses to know vehicle locations, find the nearest driver, and receive geo-fence alerts for tolls and charging zones.

Other Notable Fleet Management Companies in the UK

Beyond the primary lists, the UK market features several other innovative companies contributing significantly to fleet management:

  • Microlise: Specialises in solutions that help vehicle operators reduce both costs and their environmental impact.
  • Quartix: A prominent provider of vehicle tracking systems and devices for various industries, enhancing site and field service efficiency.
  • Jaama: A leading company known for its Vehicle & Asset Management Software, also offering leasing, rental, and hire management solutions.
  • Epyx: Focuses on creating technology solutions for the automotive sector, delivered through its comprehensive 1link portfolio of platforms.
  • Chevin Fleet Solutions: Recognised as a leading global provider of highly advanced Fleet Management Software.
  • NRG Fleet Services: Offers fully integrated fleet management solutions, combining various services into a seamless package.
  • Alphabet Business Mobility: A key provider of comprehensive business mobility solutions, catering to diverse transport needs.

Frequently Asked Questions (FAQs)

Q: What is the primary goal of fleet management?

The primary goal of fleet management is to optimise the efficiency, safety, and cost-effectiveness of a vehicle fleet. This includes reducing operational expenses, improving vehicle utilisation, ensuring regulatory compliance, and enhancing driver safety.

Q: How can fleet management reduce costs for my business?

Fleet management reduces costs through various strategies, including optimising fuel consumption via route planning and driver behaviour monitoring, extending vehicle lifespans through preventative maintenance, negotiating better insurance rates, and streamlining administrative tasks with software, all leading to significant savings.

Q: Is fleet management software suitable for small businesses?

Absolutely. Modern fleet management software is highly scalable and can be tailored to the specific needs and budget of small businesses. It can provide small fleets with the same advantages in efficiency, cost reduction, and compliance that larger enterprises enjoy, often through more affordable, subscription-based models.

Q: What is 'duty of care' in fleet management?

'Duty of care' refers to the legal and moral obligation of an employer to take all reasonable steps to ensure the health, safety, and well-being of their employees and others affected by their operations. In fleet management, this includes ensuring vehicles are roadworthy, drivers are competent and well-rested, and safe driving practices are promoted and enforced.

Q: Do fleet management companies offer services for electric vehicles (EVs)?

Yes, as the automotive industry shifts towards electrification, many fleet management companies have adapted their services to include electric vehicles. This often involves managing charging infrastructure, optimising EV range and charging schedules, and providing specific maintenance for electric drivetrains, helping businesses transition to greener fleets effectively.

Choose the Next Fleet Management Company Today!

Effective vehicle management is a complex undertaking, requiring the coordination of numerous transport-related activities such as real-time data tracking, fleet replacement, life cycle management, detailed vehicle maintenance, stringent safety and fuel management, meticulous accident-related repairs, and comprehensive insurance. For many companies, this represents one of the biggest operational challenges they face.

However, by incorporating the most needed and well-suited services from a professional fleet management company, the entire process can become significantly simpler, more efficient, and ultimately more profitable. Investing in expert fleet management isn't just about managing vehicles; it's about driving your business forward with confidence, control, and unparalleled efficiency.

If you want to read more articles similar to Master Your Fleet: The Power of Fleet Management, you can visit the Automotive category.

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