22/08/2025
Owning a new car is a fantastic experience, filled with the joy of fresh journeys and pristine performance. But to keep that 'new car feeling' alive, regular maintenance is absolutely crucial. For many Hyundai owners in the UK, the thought of managing routine servicing is made significantly easier and more appealing thanks to the Hyundai Complimentary Maintenance (HCM) programme. This initiative ensures your vehicle receives the expert care it needs without the immediate financial burden, allowing you to focus purely on enjoying the drive.
This comprehensive guide delves into the specifics of what's included in a Hyundai Complimentary Maintenance package, designed to give you a clear understanding of this valuable offering. From the essential services covered to eligibility criteria and frequently asked questions, we'll equip you with all the information you need to make the most of your Hyundai ownership experience.
- Understanding Hyundai Complimentary Maintenance
- Eligibility and Duration
- Hyundai Service Intervals: Keeping Your Vehicle on Track
- Where to Get Your Complimentary Service
- The Cost (Or Lack Thereof!)
- Important Considerations and Limitations
- Frequently Asked Questions (FAQs)
- Why Choose Hyundai Complimentary Maintenance?
Understanding Hyundai Complimentary Maintenance
The Hyundai Complimentary Maintenance programme is designed to provide new Hyundai owners with a worry-free start to their vehicle ownership. It's a testament to Hyundai's commitment to customer satisfaction and the longevity of their vehicles. By covering essential services for a significant period, it helps maintain your car's performance, safety, and resale value right from the outset.
This programme is specifically structured to alleviate the common concerns associated with vehicle upkeep, ensuring that critical maintenance tasks are performed by professionals who know your Hyundai inside out. It's about preserving that 'new car feeling' for as long as possible, keeping your vehicle running efficiently and reliably.
What's Covered? The Core Services
The Hyundai Complimentary Maintenance package focuses on the fundamental services required to keep your vehicle in optimal condition during its initial years. These services are performed at normal factory-scheduled intervals, ensuring your car adheres to manufacturer recommendations. The primary inclusions are:
- Engine Oil and Filter Changes: Your engine's lifeblood is its oil. Regular oil and filter changes are paramount for lubrication, cooling, and cleaning internal engine components. The HCM programme ensures these are carried out using Hyundai genuine oil filters and high-quality oil, such as Quaker State oil, maintaining engine health and efficiency. This critical service prevents premature wear and tear, ensuring smooth operation and prolonging the life of your engine.
- Tyre Rotations: Tyres are crucial for safety, handling, and fuel economy. Uneven tyre wear can lead to reduced grip, compromised stability, and a shorter lifespan for your tyres. Regular tyre rotations, included in the HCM programme, help to distribute wear evenly across all four tyres. This not only extends the life of your tyres but also contributes to better vehicle balance and fuel efficiency, ensuring a safer and more economical drive.
- Multi-Point Inspection: Beyond the obvious, a thorough inspection can uncover potential issues before they become costly problems. A multi-point inspection involves a comprehensive check of various vehicle components, including brakes, fluid levels, lights, belts, hoses, and the battery. This proactive approach helps identify minor maintenance or repair items, giving you peace of mind and preventing unexpected breakdowns or expensive repairs down the line. It’s an invaluable part of the programme, ensuring your vehicle is safe and reliable.
Eligibility and Duration
The Hyundai Complimentary Maintenance programme is a benefit offered to owners of specific new Hyundai models. While the exact terms can vary slightly, the information provided indicates that the programme is typically available for new 2020 and 2021 Hyundai models purchased or leased on or after February 1, 2020. It's always advisable to confirm the precise eligibility criteria with your local Hyundai dealership.
The complimentary services are provided for a period of 3 years or 36,000 miles, whichever comes first. This generous timeframe allows new owners to benefit from essential maintenance during the critical initial phase of vehicle ownership without incurring additional costs. It’s a significant advantage that adds substantial value to your new Hyundai purchase.
Hyundai Service Intervals: Keeping Your Vehicle on Track
Adhering to the manufacturer's recommended service intervals is vital for the longevity and performance of your Hyundai. The frequency of services can vary depending on your vehicle's engine type and driving conditions. The Hyundai Complimentary Maintenance programme aligns with these factory-scheduled intervals, ensuring your vehicle receives attention precisely when it's needed.
Below is a general guide to typical service intervals for various Hyundai vehicle types. For precise dates and mileages specific to your vehicle, always consult your owner's manual.
| Vehicle Type | 1st Service | 2nd Service | 3rd Service | 4th Service | 5th Service | 6th Service | 7th Service |
|---|---|---|---|---|---|---|---|
| Non-Turbo Hyundai | 7,500 Miles | 15,000 Miles | 22,500 Miles | 30,000 Miles | |||
| Turbo Hyundai | 6,000 Miles | 12,000 Miles | 18,000 Miles | 24,000 Miles | 30,000 Miles | 36,000 Miles | |
| Electric Hyundai | 5,000 Miles | 10,000 Miles | 15,000 Miles | 20,000 Miles | 25,000 Miles | 30,000 Miles | 35,000 Miles |
It's important to note that while electric vehicles benefit from complimentary maintenance, the specific services like oil changes are, of course, not applicable. For electric vehicles, the maintenance focuses on comprehensive inspections, tyre rotations, fluid checks (like brake fluid), and other essential system checks to ensure optimal performance and safety. Following these intervals diligently ensures your vehicle remains in peak condition, maintaining its efficiency and reliability throughout its lifespan.
Where to Get Your Complimentary Service
To take advantage of your Hyundai Complimentary Maintenance, services must be performed at a certified Hyundai Dealer. This is a crucial point, as services completed outside of an authorised Hyundai dealership will not be reimbursed and will not count towards your complimentary plan.
Entrusting your Hyundai to a certified dealership offers several distinct advantages:
- Expert Technicians: Hyundai dealerships employ factory-trained technicians who possess specialised knowledge of your specific model. They have access to the latest diagnostic tools and technical information directly from Hyundai.
- Genuine Parts: Services are performed using only genuine Hyundai parts, specifically designed and tested for your vehicle. This ensures compatibility, performance, and reliability, unlike aftermarket parts which may not meet the same rigorous standards.
- Warranty Preservation: Regular servicing at an authorised dealer helps to ensure your vehicle's warranty remains valid, as all work is carried out according to manufacturer specifications.
- Specialised Equipment: Hyundai dealerships are equipped with specialist tools and equipment tailored for Hyundai vehicles, ensuring precise and efficient service.
Scheduling your complimentary service is typically straightforward. You can usually book an appointment online via your local dealer's website or by contacting their service department directly.
The Cost (Or Lack Thereof!)
One of the most appealing aspects of the Hyundai Complimentary Maintenance programme is its cost. As the name suggests, it is offered completely free of charge to eligible new Hyundai owners. There will be no charge for the included services (oil change, oil filter change, tyre rotation, and multi-point inspection) during the 3-year or 36,000-mile period.
This represents a significant saving on routine maintenance costs during the initial years of ownership, adding considerable value to your vehicle purchase. It’s a benefit designed to enhance your ownership experience and provide financial relief from standard servicing expenses.
Important Considerations and Limitations
While the HCM programme is incredibly beneficial, there are a few important considerations and limitations to be aware of:
- Severe Driving Conditions: The complimentary maintenance covers services at normal factory-scheduled intervals. However, if your vehicle is subjected to severe driving conditions (e.g., extreme temperatures, frequent short trips, heavy towing, or dusty environments), more frequent maintenance may be required. These additional services, beyond the normal schedule, are typically excluded from the complimentary programme and would be at the owner's expense.
- Service Completion Window: Services included in the Complimentary Maintenance Programme must be completed within a specific window. This is usually within +1,000 miles of the valid mileage range or +1 month of the designated time period. It's crucial to adhere to these windows to ensure your complimentary service remains valid. Always refer to your owner's manual for the most detailed and precise information regarding your vehicle's maintenance schedule.
- Electric and Fuel Cell Electric Vehicles: For these vehicle types, while they are eligible for complimentary maintenance that includes tyre rotations and multi-point inspections, the specific service of 'oil and oil filter changes' is naturally excluded, as it's not applicable to their powertrain.
Frequently Asked Questions (FAQs)
To further clarify the Hyundai Complimentary Maintenance programme, here are answers to some common questions:
How many services are included?
The number of services included depends on your vehicle's specific maintenance schedule and whether you reach the 3-year or 36,000-mile limit first. Essentially, all regularly scheduled oil and filter changes, tyre rotations, and multi-point inspections that fall within the first 36 months or 3 years are covered. You can refer to the service interval table earlier in this article or, more accurately, consult the maintenance schedule found in your owner's manual for precise details tailored to your vehicle's engine type.
Can I cancel my Hyundai Complimentary Maintenance plan?
No, there is no need to cancel your Hyundai Complimentary Maintenance plan, as it is not a subscription service or a paid add-on. All included services are complimentary and are automatically linked to your eligible new Hyundai vehicle. As it's a free benefit, there's nothing to 'cancel'. You simply take advantage of the services as they become due.
Can I get reimbursement for services completed at another auto shop?
Unfortunately, no. Reimbursement will not be available for services received outside of your local authorised Hyundai dealership. The programme is specifically designed to be utilised at certified Hyundai service centres, where trained technicians use genuine Hyundai parts and follow manufacturer-approved procedures. This ensures the highest quality of care for your vehicle and maintains the integrity of the programme.
When will the program expire?
The programme expires after 3 years or 36,000 miles, whichever comes first, from the vehicle's original purchase or lease date. Additionally, each individual service within the programme has a specific window for completion. Services must be completed within +1,000 miles of the valid mileage range or +1 month of the designated time period for that specific service interval. Failing to adhere to these windows may result in that particular service no longer being complimentary. Always refer to your vehicle's owner's manual for the most accurate and detailed information regarding service intervals and expiry conditions.
Why Choose Hyundai Complimentary Maintenance?
The Hyundai Complimentary Maintenance programme offers unparalleled convenience and value for new Hyundai owners. It removes the guesswork and financial burden of routine servicing, allowing you to enjoy your vehicle with complete confidence. By having your car maintained by Hyundai-trained technicians using genuine parts, you ensure its longevity, safety, and optimal performance.
This programme is more than just free services; it's an investment in your vehicle's future and your peace of mind. It helps maintain your car's warranty, preserves its resale value, and ensures you're always driving a well-cared-for machine. Don't miss the opportunity to take full advantage of this excellent benefit.
If you've recently purchased or leased a new Hyundai, make sure to schedule your next service appointment with your local authorised Hyundai dealer. Their expert team is ready to provide the highest quality care for your vehicle, keeping that 'new car feeling' going for years to come.
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