Do you need to service a car during a lease agreement?

Lease Car Servicing: Your Essential Guide

19/01/2018

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When you take on a lease agreement for a car, whether it's for personal use or for your business, you're not just getting a set of wheels; you're also taking on the significant responsibility of its upkeep. This isn't merely about keeping it clean; it extends to ensuring the vehicle is meticulously maintained and regularly serviced. Far from being an optional extra, servicing your lease car is a non-negotiable requirement, typically outlined in your lease agreement and crucial for upholding the manufacturer’s warranty.

Do you need to service a car during a lease agreement?
Keeping your car spic and span requires a great deal of love, affection, and regular servicing. Servicing your car is a necessary demand that will be outlined in your lease agreement. On top of that, it’s also an integral part of the manufacturer’s warranty on your lease car.

Neglecting this vital aspect of car care can lead to substantial financial penalties when your lease term concludes. The British Vehicle Rental and Leasing Association (BVRLA) Fair Wear and Tear Guide sets the standard for the condition in which a leased vehicle must be returned. Failing to meet these standards due to poor maintenance could result in unexpected and potentially high garage charges. This comprehensive guide will delve into the specifics of why servicing your leased vehicle is paramount, whether maintenance packages are included, what a service entails, and how frequently you'll need to book one throughout your lease period.

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Do I Have to Get My Lease Car Serviced?

The unequivocal answer is, yes, you absolutely do. This isn't a suggestion; it's a contractual obligation. Not only is regular servicing mandatory, but it must also be carried out punctually and precisely at the manufacturer's recommended service intervals. Attempting to bypass your vehicle's scheduled maintenance is a gamble that simply won't pay off. Leasing companies, as the registered keepers of the vehicle, meticulously check the service history upon the car's return. They have a vested interest in ensuring their asset is in pristine condition and has been properly cared for.

Understanding how car leasing operates is key here. A significant component of your monthly payments covers the expected depreciation of the vehicle over your contract term. If you fail to service the car as required, you accelerate its depreciation beyond what was anticipated. This accelerated wear and tear directly impacts the vehicle's residual value, leading the leasing company to levy additional charges to compensate for their loss. These penalty charges for non-compliance can easily outweigh the actual cost of proper servicing, making timely maintenance a financially savvy decision.

During the process of signing your lease contract, you will have been explicitly informed of your responsibility for the vehicle's maintenance and upkeep. The leasing company's terms are clear: they expect the vehicle to be returned in a safe and roadworthy condition, adhering strictly to the BVRLA’s Fair Wear and Tear Guide. Deviations from these standards, particularly due to a lack of servicing, will result in significant lease car return charges. Therefore, staying on top of your service schedule is not just good practice; it’s essential for avoiding unwelcome financial surprises at the end of your agreement.

Is Maintenance and Servicing Included in My Lease Deal?

It's important to clarify that comprehensive maintenance and servicing packages are typically an optional extra and are not automatically bundled into the standard monthly payments for your lease vehicle. This additional cost covers all routine servicing, mechanical and electrical repairs stemming from fair wear and tear, and any associated labour costs, all for a fixed monthly price. If you choose to include this package, it will be added onto your agreed cost to lease a car, slightly increasing your monthly outlay.

A crucial point to remember is that if you decide to opt for a maintenance package, this decision must be confirmed at the precise point of vehicle order. It is generally not possible to add this package halfway through your lease deal, so careful consideration is advised before making your initial decision. To assist you in this process, here’s a breakdown of what a typical maintenance contract usually encompasses:

  • Mechanical and electrical repairs or replacements, utilising industry-standard parts and labour, specifically for issues arising from fair wear and tear.
  • Coverage for common consumable items such as batteries, bulbs, cam belts, exhausts, wiper blades, alternators, and starter motors.
  • MOT Tests, if required during your lease period (typically for leases longer than three years).
  • Unlimited premium tyre replacements, including the cost of the valve and balancing.
  • Access to a free mobile tyre fitting service, subject to an appointment.

Should you decide against the optional maintenance package, the responsibility for all maintenance and servicing costs throughout the entirety of your lease agreement falls solely upon you. This includes routine services, unexpected repairs, and tyre replacements.

Is It Worth Paying for a Maintenance Agreement?

This is indeed the million-pound question for many lessees. In a vast majority of scenarios, adding maintenance cover to your lease agreement is a sensible, almost no-brainer decision, offering considerable peace of mind and often financial savings in the long run. However, there are specific situations where taking the gamble of self-funding your maintenance might be more cost-effective. Let's explore the nuances:

Low Mileage Lease Deals (e.g., around 10,000 miles per year)

If your lease agreement is for a lower annual mileage, say around 10,000 miles, it might genuinely be more cost-effective to pay for individual car services as and when they are required. At lower mileages, you are less likely to incur significant costs for replacing major wear-and-tear items such as tyres or brake pads over the contract duration. Your primary expenses will typically be limited to basic, routine alterations like oil changes or filter replacements, which individually are not excessively expensive. It's always prudent to obtain a quote for these individual services beforehand to ascertain if foregoing the maintenance package truly presents a financial advantage.

High Mileage Lease Deals (e.g., around 30,000 miles per year)

Conversely, for those on a high-mileage lease contract, perhaps around 30,000 miles annually, opting for the additional maintenance cover is almost always the recommended course of action. The sheer volume of miles means your lease vehicle will undoubtedly require multiple services and is far more susceptible to wear and tear on components like tyres, brakes, and other mechanical parts. Maintenance companies benefit from considerable buying power when it comes to parts and labour costs, often securing discounts that are unavailable to individual customers. This can translate into significant savings for you.

Given the certainty of multiple services and potential replacements on a higher mileage contract, paying for the maintenance cover proactively helps you avoid numerous, potentially hefty, garage charges throughout your lease. This package typically covers not only routine services but also the replacement of common fair wear and tear items such as brake pads and wiper blades, providing a comprehensive safety net.

Maintenance Package: Weighing the Options
FactorOpting for Maintenance PackageSelf-Funding Maintenance
Monthly CostSlightly higher fixed monthly payment.Lower fixed monthly payment.
PredictabilityHigh; all routine costs covered.Low; unpredictable expenses.
Peace of MindHigh; no unexpected garage bills.Lower; potential for large, unforeseen costs.
High Mileage (e.g., 30k+ p.a.)Generally recommended; cost-effective.Potentially very expensive; frequent replacements.
Low Mileage (e.g., 10k p.a.)May be overkill; consider individual services.Potentially more cost-effective for basic needs.
Tyre ReplacementsOften included.Additional, often significant, cost.
BVRLA ComplianceEasier to maintain standards.Full responsibility for adherence.

What’s Involved in a Car Service?

Think of a car service as a comprehensive health check-up for your vehicle – akin to a doctor's appointment and a deep tissue massage all rolled into one. It’s an opportunity for skilled technicians to meticulously inspect, assess, and replace any parts that have naturally worn down over time due to day-to-day use. When a car undergoes a service, it receives the full treatment: a thorough check-up of all major systems, a detailed inspection for any worn or damaged components, and critical safety and reliability tests.

It's crucial to understand that a car service is distinctly different from an MOT (Ministry of Transport) test, although they are often mistakenly conflated. While an MOT also involves checking many elements that a service does, its primary focus is on ensuring the vehicle meets the minimum legal safety and environmental standards required to be roadworthy. An MOT identifies what parts of the car need to be replaced or repaired to ensure the car’s safety and compliance with regulations. A car service, conversely, goes further; it not only addresses issues identified by an MOT but also proactively replaces parts and performs adjustments to enhance the vehicle's overall efficiency, performance, and longevity. This includes fluid changes, filter replacements, and general preventative maintenance to keep everything running smoothly.

Depending on the specific service level – typically interim, full, or major – the depth and breadth of checks will vary. An interim service is usually a lighter check, focusing on essentials like oil and filter changes, and basic fluid top-ups. A full service is more comprehensive, covering a wider range of checks and replacements. A major service, often recommended every two years or 24,000 miles, delves even deeper, replacing more critical components like spark plugs and fuel filters, ensuring the vehicle remains in optimal condition.

How Often Are the Service Intervals on My Lease Car?

Service intervals can vary considerably depending on the specific make, model, and age of your lease vehicle. However, a general rule of thumb widely recommended across the industry is to give your car a full service every 12 months or every 12,000 miles, whichever comes first. This regularity is vital because certain components, such as engine oil and brake pads, require more routine inspection and replacement to maintain optimal performance and safety.

As previously mentioned, every car manufacturer specifies different service interval requirements. The length of your car lease will naturally influence how many services your vehicle will require in total. The most accurate and definitive source for your car's specific servicing schedule is your manufacturer's handbook. This essential document will outline precisely what parts need to be checked and replaced at various mileage or time milestones.

Beyond the standard yearly full service, it's quite common for some manufacturers to recommend or even mandate more frequent, lighter services, often referred to as a basic or interim service. This type of service typically involves a thorough visual inspection of the vehicle, along with essential fluid top-ups, such as brake fluid, steering fluid, and antifreeze. Crucially, your car's oil and oil filter will also be changed during an interim service. These basic or interim services are usually recommended every 6 months or after every 6,000 miles, serving as vital preventative measures to ensure your car consistently remains in tip-top shape, catching minor issues before they escalate.

It's also sound advice to pay close attention to your car's dashboard. If your servicing light, or indeed any other warning light, illuminates, it's a clear indication that something is amiss with your vehicle or that a service is due. If you're ever unsure about the meaning of a particular light symbol, ensure your vehicle's handbook is always kept in an easily accessible place – it is, in essence, your car's holy grail for diagnostics and understanding its needs.

Should I Use a Main Dealer to Service My Lease Car?

The choice of garage for servicing your lease car largely depends on whether you have included a maintenance package in your leasing contract. If you have agreed to maintenance cover, your first step should be to get in touch with the finance company. They will then guide you on booking your vehicle into an approved garage for its service, often a main dealership or a specific network of authorised service centres.

However, if you've decided to manage your vehicle's maintenance yourself, you'll be solely responsible for arranging its servicing. The majority of finance companies will still strongly recommend that you take your vehicle to a local main dealer for servicing. Main dealers specialise in your car's specific make and model, ensuring technicians are factory-trained and use genuine parts. To find the most conveniently located main dealer, most manufacturers’ websites feature a dealer locator search engine; simply input your postcode to find your nearest accessible dealer.

Nevertheless, if you prefer to use your trusted local independent garage for servicing, there are a few critical requirements that the garage must meet to ensure compliance with your lease agreement. The garage must be VAT registered, indicating a legitimate business operation. More importantly, they must commit to using only legitimate manufacturer parts for any replacements or repairs on the vehicle. For instance, if you're leasing a Volkswagen, any suspension components fitted must be genuine Volkswagen parts, not aftermarket alternatives. This strict adherence to genuine parts is vital for maintaining the vehicle's integrity and warranty.

Once the car has been serviced, it is imperative to ensure two things: firstly, that the service light on the dashboard has been correctly reset, and secondly, that your service handbook has been diligently stamped and updated. These records are meticulously checked when you return your leased car at the end of the contract, serving as proof of diligent maintenance.

It's also handy to note that some select finance providers, particularly those associated with premium brands like Audi and Mercedes-Benz, explicitly demand that their lease vehicles be serviced exclusively at an accredited dealership. Always make sure to thoroughly check your specific finance documentation and lease agreement before booking a service to ensure you are not inadvertently breaching any contractual agreements, which could lead to penalties.

Will My Maintenance Agreement Cover Tyres?

Whether your maintenance agreement covers the cost of tyre replacements is another aspect that varies significantly depending on the specific package you have chosen. Some comprehensive agreements will indeed include tyre costs and replacements as standard, while others may not. The onus is entirely on you, the lessee, to meticulously double-check all the terms and conditions of your chosen maintenance agreement before signing to understand precisely what is covered and what isn't.

Furthermore, some maintenance cover agreements may include a 'fair usage policy' concerning tyres. This policy offers a degree of security, particularly if a tyre suffers a puncture or excessive wear due to the mileage accumulated. For example, if a tyre has covered approximately 15,000 miles and is deemed to be halfway through its expected lifespan, the maintenance company might cover half the cost of the new tyre, with you, the lessee, responsible for the remaining half. This policy aims to balance the responsibility for wear and tear between the leasing company and the driver, ensuring fair contributions based on usage.

Frequently Asked Questions About Lease Car Servicing

Q: Is servicing mandatory for a lease car?

A: Yes, absolutely. Servicing your lease car regularly and on time is a contractual obligation outlined in your lease agreement and is essential for maintaining the manufacturer's warranty. Failing to do so can lead to significant penalty charges at the end of your contract.

Q: What happens if I don't service my lease car?

A: Neglecting servicing can result in hefty penalty charges from the leasing company when you return the vehicle. This is because lack of maintenance accelerates depreciation, and the car may not meet the BVRLA Fair Wear and Tear Guide standards, leading to additional costs for repairs and diminished value.

Q: Is a car service the same as an MOT?

A: No, a car service and an MOT are different. An MOT is a legal requirement focused on ensuring the vehicle meets minimum safety and environmental standards. A car service, on the other hand, is a more comprehensive maintenance check and replacement programme designed to keep the car running efficiently, prolong its lifespan, and prevent future issues.

Q: How often should I service my lease car?

A: Service intervals vary by make and model, but a common recommendation is a full service every 12 months or 12,000 miles, whichever comes first. Many manufacturers also suggest an interim service every 6 months or 6,000 miles. Always refer to your car's manufacturer handbook for precise intervals.

Q: Can I use any garage for my lease car service?

A: If you have a maintenance package, the finance company will direct you to an approved garage. If you're self-funding, you can use an independent garage, but it must be VAT registered and use genuine manufacturer parts. Some premium brands, like Audi and Mercedes-Benz, may require servicing exclusively at accredited dealerships. Always check your lease agreement for specific requirements.

Understanding and adhering to your lease car's servicing requirements is not just about fulfilling a contractual obligation; it's about safeguarding your investment and ensuring a smooth, cost-effective experience throughout your lease term. By staying proactive with maintenance, you can avoid unexpected charges, keep your vehicle in optimal condition, and enjoy peace of mind on the road.

If you want to read more articles similar to Lease Car Servicing: Your Essential Guide, you can visit the Maintenance category.

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