18/10/2017
In the expansive and often rural landscape of Surrey, access to reliable transport can be a significant challenge for many, particularly for those who can no longer drive or have limited mobility. This is where the unsung heroes of the community step in: the voluntary car and good neighbours schemes. These initiatives form a crucial backbone of community support, ensuring that residents can maintain their independence, access essential services, and stay connected with their local areas. But just how extensive is this network, and how can you either benefit from it or contribute to its invaluable work?
Surrey boasts a remarkable number of these vital schemes, with approximately 100 voluntary car or good neighbours schemes operating across the county. Each scheme is powered by dedicated volunteer drivers who generously use their own vehicles and time to provide a range of supportive services. These aren't just about getting from A to B; they encompass a broader spectrum of assistance, including transport to appointments, help with shopping, social visits, and even picking up prescriptions or pensions. They are, in essence, a lifeline for many, fostering a sense of belonging and practical aid within local communities.

- Understanding Voluntary Car Schemes in Surrey
- The Lifeline of Local Support: Real Stories from Surrey
- Finding Your Local Car Scheme in Surrey
- Becoming a Volunteer Driver: Drive into Action!
- Frequently Asked Questions about Surrey's Car Schemes
- What services do Surrey's voluntary car schemes provide?
- How flexible is it to be a volunteer driver?
- How do I find a voluntary car scheme in my specific area of Surrey?
- Who is eligible to become a client of a car scheme?
- Is there a cost involved for clients?
- What is the "Drive into Action" Campaign?
Understanding Voluntary Car Schemes in Surrey
A voluntary car or good neighbours scheme is, at its heart, a grassroots effort. It's about neighbours helping neighbours. These schemes are typically localised, focusing on specific towns or villages within Surrey, ensuring that the support is tailored to the immediate needs of that community. The services offered are designed to fill gaps where public transport might be infrequent or inaccessible, or where individuals require a more personal, door-to-door service.
The array of services commonly provided by these schemes includes:
- Transport: Taking clients to medical appointments (GP, hospital, dentist), opticians, or even social gatherings.
- Shopping Assistance: Helping with weekly grocery runs, either by transporting the client to the shops or by doing the shopping on their behalf.
- Visiting: Providing companionship or a regular check-in for those who might be isolated.
- Errand Running: Picking up prescriptions from pharmacies or pensions from post offices.
The beauty of these schemes lies in their flexibility and the dedication of the volunteers. Drivers commit as much or as little time as they can, fitting their volunteering around their own lives, which makes it a sustainable model for long-term community benefit.
The Lifeline of Local Support: Real Stories from Surrey
The impact of these schemes is best understood through the experiences of those who use and provide the services. They highlight not just the practical benefits but also the profound emotional and social connections forged.
Client Perspectives: Maintaining Independence and Connection
Consider Doug from Woking, whose story perfectly encapsulates the vital role of these schemes. After health issues meant he could no longer drive, visiting his wife in a nursing home became a daunting challenge. Thanks to Neighbourly Help Around Mayford, one of Surrey's many voluntary car schemes, a volunteer driver takes him to see her weekly. Doug reflects, "Without that support I really wouldn't see her very often. My daughters don't live nearby and it's a comfort to them to know that I can still see their Mum." This isn't just about transport; it's about preserving familial bonds and providing peace of mind to an entire family.
Similarly, Trisha from Stanwell, who experienced a stroke that stopped her from driving, found a new lease of life through Stanwell Good Neighbours. "I would go spare if I didn't have people to talk to," she shares. "That's why Stanwell Good Neighbours is such a lifeline because I know I can ask them to take me out to get together with friends otherwise I wouldn't see a soul." For Trisha, these schemes are about combating loneliness and enabling her to maintain her social life, which is crucial for mental well-being.
Volunteer Perspectives: The Joy of Giving Back
The volunteers themselves often find immense satisfaction in their roles. Wendy, a volunteer driver for Neighbourly Help Around Mayford, perfectly articulates this sentiment. "I can't stand not being busy," she admits. "Once my grandchildren started to go to school, I needed something else to do. It's great to know that I can help Doug to stay in contact with his wife or just pop someone to the doctor's. Those small trips make such a big difference." Wendy's experience highlights the mutual benefit of volunteering – it provides purpose and connection for the volunteer, while profoundly impacting the lives of others.

Carol, a volunteer driver for Stanwell Good Neighbours, echoes this feeling of reward. "It's such a lovely way to help people. And it's so easy – you just do as much or as little as you want to as there's no regular commitment. My clients are always so appreciative which makes it so worthwhile." The flexibility and the immediate positive feedback make volunteering a truly fulfilling experience.
Finding Your Local Car Scheme in Surrey
With around 100 schemes dotted across Surrey, locating the one that serves your specific area is straightforward. The primary resources for finding your local voluntary car or good neighbours scheme are:
- Interactive Map: Many local council or community action websites provide an interactive map feature where you can input your postcode or location to find nearby schemes.
- Surrey Community Action Website: This is a central hub for community initiatives in Surrey and is an excellent starting point for discovering available schemes and their contact details.
Additionally, various regional voluntary action groups cover specific boroughs within Surrey, offering more localised search options:
| Organisation | Areas Covered | Search Link (conceptual) |
|---|---|---|
| Voluntary Action Reigate & Banstead | Reigate and Banstead | Search by location, activity, flexibility |
| Voluntary Action South West Surrey | Guildford and Waverley | Search by location, activity, flexibility |
| Voluntary Support North Surrey | Surrey Heath and Runnymede | Search by location, activity, flexibility |
| Central Surrey Voluntary Action | Elmbridge, Epsom & Ewell, Mole Valley | Search by location, activity, flexibility |
These local organisations often provide detailed listings that can be filtered by specific criteria, helping you pinpoint the best match for your needs or interests.
Becoming a Volunteer Driver: Drive into Action!
The continued success of Surrey's voluntary car schemes relies entirely on the generosity and commitment of volunteer drivers. If you have some spare time, a car, and a desire to make a tangible difference in your community, becoming a volunteer driver could be an incredibly rewarding endeavour. The process is designed to be as easy and flexible as possible:
- Flexibility: Volunteers can choose how much or how little time they wish to give. There's no rigid schedule; you decide the days and times you are available. This makes it ideal for those with varying commitments, from retirees to part-time workers.
- Simple Process: Generally, becoming a volunteer involves a simple application, a background check (DBS), and sometimes a brief induction.
- Direct Impact: Every journey, every errand, directly benefits someone in your local area, helping them maintain their independence and quality of life.
The "Drive into Action" Campaign specifically seeks to recruit more volunteer drivers to bolster this vital network. If you're interested in setting up a new Voluntary Car Scheme in an area that might not yet have one, or if you wish to become a volunteer driver for an existing scheme, you can contact Justine Aldous, the Voluntary Car Scheme Adviser, via email at [email protected] or by phone on 01483 447101. She can provide guidance, answer your questions, and connect you with opportunities.
Volunteering goes beyond just driving; it's about building stronger, more connected communities. It offers a chance to meet new people, gain a sense of purpose, and contribute to the well-being of your neighbours.
Frequently Asked Questions about Surrey's Car Schemes
What services do Surrey's voluntary car schemes provide?
These schemes typically offer transport for appointments (medical, social), help with shopping, prescription pick-ups, pension collections, and sometimes even social visits for companionship. The exact services may vary slightly between individual schemes.
How flexible is it to be a volunteer driver?
Highly flexible! Volunteers choose their own availability, deciding which days and times they can offer their services. There is no regular commitment required; you can do as much or as little as you wish, fitting it around your personal schedule.

How do I find a voluntary car scheme in my specific area of Surrey?
You can use the interactive maps often provided on local council or Surrey Community Action websites. Alternatively, you can contact Surrey Community Action directly, or check the websites of regional voluntary action groups like Voluntary Action Reigate & Banstead or Central Surrey Voluntary Action, which list opportunities by specific boroughs.
Who is eligible to become a client of a car scheme?
Eligibility often varies slightly by scheme, but generally, these services are for individuals who have difficulty accessing transport due to age, disability, health conditions, or lack of public transport options. It's best to contact your local scheme to discuss your specific needs.
Is there a cost involved for clients?
While these are voluntary schemes, clients are often asked to make a small contribution towards the driver's fuel costs or a small administrative fee. This helps to cover expenses and ensure the sustainability of the scheme. Details of any charges will be provided by the individual scheme.
What is the "Drive into Action" Campaign?
The "Drive into Action" Campaign is an initiative designed to actively recruit more volunteer drivers across Surrey. It aims to raise awareness of the need for volunteers and simplify the process for interested individuals to sign up and start helping their communities.
In conclusion, the network of around 100 voluntary car and good neighbours schemes in Surrey represents a powerful testament to the spirit of community. They are essential for bridging transport gaps, reducing isolation, and enabling countless residents to live more independent and connected lives. Whether you are seeking assistance or looking to lend a hand, these schemes offer invaluable support, enriching the fabric of local life across the county.
If you want to read more articles similar to Surrey's Community Car Schemes: Your Local Lift, you can visit the Automotive category.
