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Ford Dealer Certified: What You Need to Know

05/07/2011

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Understanding Ford Dealer Certification

When you're in the market for a used vehicle, the term "certified" often pops up, especially when discussing brands like Ford. But what exactly does a Ford dealer certify? It’s a question that many buyers ponder, seeking reassurance and clarity on the quality and condition of the vehicle they are considering. At its core, a Ford dealer certifies that the details provided about a specific vehicle are accurate and that the car has undergone a thorough preparation process, adhering to the strict Ford pre-delivery inspection standards. This meticulous process is not just a formality; it's a commitment to delivering a high-quality used vehicle that meets the manufacturer's exacting requirements, ensuring peace of mind for the buyer.

What does a Ford dealer certify?
The selling dealer certifies that the above details are correct, that the vehicle has been carefully prepared in accordance with Ford pre-delivery inspection standards and that this has been recorded in the Digital Service Record for the vehicle.

The Rigorous Ford Pre-Delivery Inspection (PDI)

The heart of Ford dealer certification lies in the Pre-Delivery Inspection (PDI). This comprehensive checklist is designed to ensure that every vehicle is in optimal condition before it reaches the customer. Ford has developed a detailed set of standards that technicians must follow, covering virtually every aspect of the vehicle's functionality and appearance. This isn't a quick once-over; it's an in-depth examination that can take several hours to complete properly. The goal is to identify and rectify any potential issues, ensuring that the vehicle not only looks good but also performs reliably and safely.

The PDI covers a vast array of components. For instance, under the bonnet, mechanics will meticulously check the engine oil, coolant, brake fluid, power steering fluid, and windshield washer fluid levels, topping them up or replacing them as necessary. They'll inspect the engine for any leaks, examine belts and hoses for wear and tear, and ensure that the battery terminals are clean and secure. The exhaust system is checked for leaks or damage, and the suspension components are inspected for any signs of wear or corrosion.

Moving to the exterior, the PDI includes a thorough examination of the bodywork for any dents, scratches, or paint imperfections. All lights, including headlights, taillights, brake lights, and indicators, are tested for functionality. The tyres are checked for tread depth and pressure, and the spare tyre is also inspected. The brakes are a critical safety component, and the PDI ensures that the brake pads, discs, and fluid are all in excellent condition. The steering and suspension systems are also put through their paces to ensure they are operating correctly and providing a smooth ride.

The interior is not overlooked either. The PDI checks all electrical components, from the infotainment system and air conditioning to the power windows and central locking. Seatbelts are inspected for proper function, and the airbags are confirmed to be operational. The upholstery and carpets are cleaned and checked for any damage, ensuring the cabin is as presentable as possible. Even the smallest details, such as the operation of the windscreen wipers and washers, are verified.

What "Certified" Really Means for the Buyer

When a Ford dealer certifies a vehicle, it signifies a commitment to quality and a higher standard than a typical used car. This certification process often comes with additional benefits for the buyer, providing a layer of security and confidence. One of the most significant aspects of this certification is that the vehicle has passed Ford's stringent inspection criteria. This means that any minor faults or wear and tear that don't meet Ford's standards have been rectified by trained technicians using genuine Ford parts where appropriate.

Furthermore, certified pre-owned (CPO) Fords typically come with an extended warranty. This warranty provides coverage for a specified period or mileage beyond the original manufacturer's warranty, offering protection against unexpected repair costs. The length and specifics of the warranty can vary, so it's always important to clarify the exact coverage with the dealership. This extended warranty is a testament to Ford's confidence in the quality of their certified vehicles.

Beyond the mechanical checks and warranty, certification often includes other perks. Many Ford CPO programs offer roadside assistance, providing help in case of breakdowns, flat tyres, or running out of fuel. Some also include a complimentary vehicle history report, detailing the car's past ownership, accident history, and maintenance records. This transparency is invaluable for buyers looking to make an informed decision.

The Digital Service Record (DSR)

A crucial element of the Ford dealer certification process is the recording of the PDI completion in the vehicle's Digital Service Record (DSR). The DSR is an electronic logbook that keeps track of all maintenance and repair work performed on the vehicle. When a vehicle undergoes the certification process, the dealer records that it has been prepared according to Ford's standards and that the PDI has been completed. This digital record serves as irrefutable proof that the vehicle has met the necessary requirements for certification.

Having this information logged in the DSR is beneficial for several reasons. Firstly, it provides buyers with tangible evidence of the rigorous inspection the vehicle has undergone. They can see that the dealer has certified the vehicle's condition and that the necessary steps have been taken to ensure its quality. Secondly, the DSR is a valuable tool for future resale. When it comes time to sell the car, a well-maintained DSR, including the certification record, can significantly enhance its resale value and appeal to potential buyers.

What Ford Dealers Certify: A Summary

To summarise, when a Ford dealer certifies a vehicle, they are essentially certifying the following:

  • Accuracy of Vehicle Details: The dealer confirms that all the information provided about the vehicle, such as its make, model, year, mileage, and features, is correct.
  • Adherence to Ford Standards: The vehicle has been meticulously inspected and prepared in accordance with Ford's specific pre-delivery inspection (PDI) standards. This means it has passed a comprehensive multi-point check.
  • Rectification of Issues: Any identified issues or wear and tear that fall below Ford's certification standards have been addressed and rectified by qualified technicians, often using genuine Ford parts.
  • Recorded Compliance: The completion of the PDI and the vehicle's preparation to certification standards are officially recorded in the vehicle's Digital Service Record (DSR).

Key Differences: Certified vs. Non-Certified Used Fords

It's important to understand that not all used Fords are certified. While a non-certified used Ford may still be a good vehicle, it hasn't undergone the same rigorous inspection and preparation process. Here's a comparison:

Certified vs. Non-Certified Used Ford Comparison
FeatureCertified Pre-Owned (CPO) FordNon-Certified Used Ford
Inspection StandardPasses rigorous Ford PDI standards (e.g., 169-point inspection for some models)May have a basic dealer inspection, but not to Ford's specific certification standards.
WarrantyComes with an extended manufacturer-backed warranty.May have remaining factory warranty, or sold as-is, or with a limited dealer warranty.
RepairsAny necessary repairs done with genuine Ford parts.Repairs may be done with aftermarket parts or not at all.
Vehicle HistoryOften includes a detailed vehicle history report.May or may not include a vehicle history report.
Roadside AssistanceTypically includes roadside assistance.Rarely includes roadside assistance.
PriceGenerally higher due to the added benefits and assurance.Typically lower.

Frequently Asked Questions (FAQs)

1. What is the typical number of inspection points for a Ford CPO vehicle?

The number of inspection points can vary depending on the specific Ford CPO program and the model year of the vehicle. However, many Ford CPO programs involve inspections with 160 or more points, covering mechanical, electrical, and cosmetic aspects of the vehicle.

2. Does Ford certification cover all types of used vehicles?

Typically, Ford certification is reserved for used Ford vehicles that are a few years old and have a certain mileage limit. There are often specific eligibility criteria for a vehicle to be considered for Ford's Certified Pre-Owned program.

3. Can I get a certified used Ford from any dealership?

No, only authorised Ford dealerships can offer vehicles that are part of the official Ford Certified Pre-Owned program. These dealerships have the trained technicians and access to the necessary parts and documentation to perform the certification process correctly.

4. What should I look for when buying a certified used Ford?

When buying a certified used Ford, always ask for the PDI checklist to see what was inspected. Review the extended warranty details carefully, understand the coverage, and check the vehicle history report. Test drive the vehicle thoroughly and don't hesitate to ask the dealership any questions you may have.

5. Is a certified used Ford worth the extra cost?

For many buyers, the peace of mind, extended warranty, and assurance of quality that comes with a certified used Ford make it a worthwhile investment. It significantly reduces the risk of unexpected repair costs and provides a more predictable ownership experience.

Conclusion: The Value of Ford Dealer Certification

In essence, when a Ford dealer certifies a vehicle, they are providing a seal of approval based on a rigorous inspection and preparation process. This certification assures buyers that the vehicle has met Ford's high standards, has been checked for mechanical soundness, and has had any identified issues resolved. Coupled with potential benefits like extended warranties and roadside assistance, Ford dealer certification offers a compelling reason to consider a pre-owned Ford, providing a blend of quality, reliability, and value that is hard to beat in the used car market. It’s a way for Ford to stand behind its used vehicles, giving customers the confidence they need when making a significant purchase.

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