25/04/2017
When it comes to maintaining your Proton vehicle, finding a reliable and comprehensive service centre is paramount. JM Automas Sdn. Bhd., an authorised Proton 3S Platinum Dealer located in Penang, Malaysia, stands out as a premier destination for all your Proton car needs. With a rich history dating back to 1984, JM Automas embodies a deep-seated confidence in the automotive industry and a strong commitment to customer satisfaction. This article delves into the extensive range of services offered by JM Automas, highlighting their dedication to providing a seamless experience for Proton owners, from initial purchase to ongoing maintenance and insurance renewals.

Comprehensive Proton Services at JM Automas
JM Automas is not just a dealership; it's a complete automotive solution provider. As a Proton 3S Platinum Dealer, they offer a full spectrum of services designed to cater to every aspect of Proton ownership. The '3S' designation signifies their commitment to Sales, Service, and Spare Parts, ensuring that customers have access to everything they require in one convenient location.
Sales and New Vehicle Experience
For those in the market for a new Proton, JM Automas provides an exceptional sales experience. Their knowledgeable sales team is well-versed in the latest Proton models, from the stylish Sagas and robust X50s to the versatile X70s and efficient Iriz and Persona. They are dedicated to helping you find the perfect vehicle that matches your lifestyle and budget. Furthermore, JM Automas actively encourages potential buyers to experience their vehicles firsthand through test drives. This hands-on approach allows you to truly appreciate the performance, comfort, and features of a Proton car before making a commitment. If you're in Penang and looking for a Proton test drive, JM Automas is the place to be.
Expert Servicing and Maintenance
The backbone of JM Automas's offering is their state-of-the-art service centre. Equipped with the latest diagnostic tools and staffed by highly trained and certified technicians, they are adept at handling all types of maintenance and repair work for your Proton. Whether it's a routine service, an oil change, brake replacement, or more complex mechanical issues, you can trust that your vehicle is in capable hands. Their technicians adhere to Proton's stringent service standards, ensuring that your car receives the best possible care. Regular maintenance is crucial for prolonging the lifespan of your vehicle and maintaining its optimal performance. JM Automas makes this process straightforward and reliable.
What types of servicing does JM Automas offer?
JM Automas offers a comprehensive suite of servicing options, including:
- Scheduled Maintenance: Following Proton's recommended service intervals to keep your vehicle running smoothly.
- Minor Services: Including oil changes, filter replacements, and general inspections.
- Major Services: More in-depth checks and replacements of wear-and-tear components.
- Brake System Servicing: Ensuring your brakes are in top condition for safety.
- Air Conditioning Servicing: Keeping your cabin cool and comfortable.
- Tyre Rotation and Balancing: For even tyre wear and a smoother ride.
- Diagnostic Checks: Using advanced equipment to identify and resolve any underlying issues.
- Warranty Repairs: Handling any repairs covered under your Proton warranty.
Genuine Proton Spare Parts and Accessories
To ensure the longevity and performance of your Proton, using genuine spare parts is essential. JM Automas maintains a well-stocked inventory of authentic Proton spare parts and accessories. These parts are specifically designed and manufactured to meet Proton's high-quality standards, guaranteeing a perfect fit and optimal functionality. Using non-genuine parts can compromise your vehicle's performance, void your warranty, and potentially lead to more significant issues down the line. Whether you need a replacement engine component, new brake pads, or stylish accessories to personalise your Proton, JM Automas has you covered.
The Proton Insurance Program (PIP) Advantage
JM Automas Sdn. Bhd. is particularly committed to ensuring that you enjoy the full benefits of the Proton Insurance Program (PIP) during your insurance renewal. By renewing your Proton insurance with JM Automas, an Authorised Proton Dealer, you unlock a host of advantages. These benefits are designed to provide peace of mind and added value to your ownership experience. It's a testament to their holistic approach, understanding that insurance is a critical component of car ownership.
Benefits of Renewing Proton Insurance with JM Automas:
While specific benefits can vary, renewing your PIP through JM Automas typically includes:
- Authorised Workshop Repair: Ensuring repairs are carried out by trained technicians using genuine parts, preserving your vehicle's integrity and warranty.
- Faster Claims Processing: Streamlined processes for quicker resolution of insurance claims.
- Accident Assistance: Support and guidance in the event of an accident.
- Potential Discounts or Rebates: Special offers for loyal customers.
- Peace of Mind: Knowing your insurance is handled by experts who understand your Proton vehicle.
This commitment to the PIP highlights JM Automas's dedication to providing a complete and supportive ownership journey for every Proton customer.

Why Choose JM Automas for Your Proton Needs?
Choosing the right service centre can make a significant difference in your car ownership experience. JM Automas offers several compelling reasons why they are the preferred choice for Proton owners in Penang:
| Factor | JM Automas Advantage |
|---|---|
| Expertise | Authorised Proton 3S Platinum Dealer with certified technicians trained specifically on Proton vehicles. |
| Genuine Parts | Exclusive use of genuine Proton spare parts and accessories, ensuring quality and compatibility. |
| Comprehensive Services | One-stop solution for sales, servicing, spare parts, and insurance renewals. |
| Customer Focus | Strong commitment to customer satisfaction, evident in their sales process and after-sales support. |
| Proton Insurance Program | Dedicated support for PIP renewals, maximising benefits for customers. |
| Experience | Established in 1984, demonstrating long-standing industry presence and reliability. |
Frequently Asked Questions (FAQs)
Q1: How can I book a service appointment at JM Automas?
You can typically book a service appointment by calling their service centre directly or by visiting their dealership in Penang. Many authorised dealers also offer online booking systems or dedicated service hotlines.
Q2: What are the operating hours for JM Automas?
Operating hours can vary, but most automotive dealerships and service centres are open during standard business hours, often including Saturdays. It is best to contact JM Automas directly for their current operating hours.
Q3: Does JM Automas offer any promotions or discounts?
Authorised dealers frequently run service promotions or discounts on parts and labour. It's advisable to check their website or inquire at the service counter for any ongoing offers.
Q4: Can I get my Proton serviced here if it's still under warranty?
Absolutely. JM Automas is an authorised Proton dealer, and they are fully equipped to handle all warranty-related servicing and repairs. This is the recommended place to get your car serviced to maintain your warranty coverage.
Q5: What is the Proton Insurance Program (PIP)?
The Proton Insurance Program (PIP) is a comprehensive insurance package offered in collaboration with selected insurance providers, designed specifically for Proton vehicles. It aims to provide enhanced coverage and benefits, particularly for repairs carried out at authorised Proton service centres.
Conclusion
JM Automas Sdn. Bhd. solidifies its position as a leading Proton authorised dealer in Penang by offering an unparalleled range of services. From the initial excitement of a test drive and the purchase of a new Proton, through meticulous servicing and the provision of genuine parts, to the crucial renewal of your Proton Insurance Program, JM Automas provides a complete and reassuring automotive experience. Their long-standing presence and commitment to quality make them the go-to destination for any Proton owner seeking reliability, expertise, and exceptional customer care.
If you want to read more articles similar to Proton Car Care with JM Automas, you can visit the Automotive category.
