Understanding Premier Performance VSC

What is Premier Performance VSC?

In the world of automotive ownership, the security of knowing your vehicle is protected against unexpected mechanical failures is paramount. This is where a Vehicle Service Contract (VSC) comes into play, acting as an extended warranty to cover repair costs for a range of components. Premier Performance VSC, offered by Premier Dealer Services (PDS), stands out as a robust solution designed to adapt to the ever-changing landscape of automotive manufacturing and consumer expectations. It aims to provide efficient responses to evolving manufacturer warranty coverage, align extended eligibility mileage with industry trends for longer warranty terms, and offer simplified, transparent pricing.

Essentially, Premier Performance VSC provides mechanical breakdown coverage for a variety of major automotive components. Its primary purpose is to supplement or extend the original manufacturer’s warranty, offering you peace of mind and financial protection long after the factory coverage expires. This can be particularly valuable as vehicles become more technologically advanced, leading to potentially higher repair costs for complex systems.

The Power of PDS eRating and eContracting

A significant advantage of the Premier Performance VSC lies in its integration with Premier Dealer Services' advanced digital systems: PDS eRating and eContracting. These systems are designed to streamline the entire process for dealerships, making it incredibly easy to obtain all available plans and accurate, real-time pricing for each specific vehicle and owner. This eliminates guesswork and ensures that you are presented with precise information tailored to your needs.

Furthermore, the eContracting feature allows for the printing of customized contracts on-demand. These contracts are not generic; they include state-specific language, terms, mileage intervals, and the exact deductible and coverage plans selected by the customer. This level of detail ensures clarity and transparency, leaving no room for ambiguity regarding your coverage.

Key Benefits for Dealerships and Customers

The Premier Performance VSC is structured to benefit both the selling dealership and, more importantly, the customer. By offering a flexible and comprehensive product, dealerships can enhance customer satisfaction and build loyalty.

Primary Benefits (for Dealerships):

• Tailored Plans: The ability to offer plans specifically tailored to each customer’s unique driving habits and financial circumstances. This personalization increases the likelihood of a sale and ensures the customer feels valued.
• Four Coverage Options: A selection of four distinct coverage levels allows dealerships to cater to a wider range of customer needs and budgets, maximizing sales opportunities.
• Dealer-Branded Materials: The availability of dealer-branded materials helps to reinforce the dealership's identity and professionalism, fostering a stronger brand connection.
• Professional eContracts: The eContracting system prints a professional contract that accurately reflects the exact terms and coverage purchased, reducing potential disputes and enhancing customer trust.
• Elimination of Rating Errors: The eRating system is designed to eliminate common rating errors, ensuring accuracy in pricing and coverage. It also helps identify all available coverage options for a customer, potentially upselling or providing more suitable protection.

Customer Benefits:

• Extended Protection: Coverage provided beyond the original manufacturer’s warranty offers extended peace of mind and financial security.
• Protection from Unforeseen Costs: Safeguards against unexpected and often substantial repair costs, preventing significant financial strain.
• Flexible Options: A range of flexible coverage and pricing options allows customers to choose a plan that best suits their individual needs and budget.
• Transferability: The VSC is transferable to subsequent vehicle owners, which can enhance the resale value of the vehicle.
• Added Perks: Benefits such as roadside assistance and reimbursement for substitute transportation or trip interruption add significant value and convenience for the customer.

Underwriting Guidelines for Premier Performance VSC

To ensure the integrity and manageability of the VSC program, Premier Dealer Services has established specific underwriting guidelines. These guidelines determine a vehicle's eligibility for coverage.

• Component Condition: A crucial guideline is that all components intended to be covered must be in proper working order at the time the warranty is sold. This prevents the sale of coverage for existing issues.
• New Vehicles: Eligibility for new vehicles typically applies to those that have not been previously titled and have accumulated less than 12,000 miles as of the contract purchase date.
• Extended Coverage: Vehicles that no longer qualify as 'new' but still have at least one month and 1,000 miles remaining on their original manufacturer's factory warranty can be eligible for extended coverage.
• Certified Pre-Owned (CPO): Vehicles that have been certified by the manufacturer and are covered by a manufacturer's CPO warranty or a dealer limited warranty administered by PDS are also eligible.
• Pre-Owned Vehicles: For other pre-owned vehicles, eligibility is generally limited to current model years plus an additional nine years (Current +9 model years) and must not fall into any of the categories mentioned above.

It's important to note that deductible and surcharge options may apply, depending on the specific plan and vehicle. For a comprehensive understanding, customers should always refer to the official Premier Essential Dealer agreement, customer schedule, and booklet, which detail all underwriting guidelines, terms, conditions, exclusions, and limits of liability.

Introducing Premier Classic High Mileage VSC

Recognizing that many customers drive vehicles with higher mileage, Premier Dealer Services also offers the Premier Classic High Mileage VSC. This product is specifically designed to provide affordable protection against the escalating costs associated with mechanical failures in vehicles that have accumulated significant mileage.

Premier Classic aims to protect customers from unexpected repair expenses, offering peace of mind and reliable coverage. Similar to Premier Performance VSC, this contract can be easily processed through PDS's online systems, providing dealerships with real-time pricing and the ability to generate customized, state-specific contracts.

Key Benefits of Premier Classic:

• Tailored Coverage: Offers three coverage options, allowing for customization to meet individual driving and financial needs.
• Streamlined Processing: Utilizes PDS's eContracting for professional, accurate contracts.
• Accurate Pricing: eRating eliminates errors and identifies all available coverage options.
• High Mileage Coverage: Specifically designed for vehicles with high mileage, extending protection beyond the original manufacturer's warranty.
• Cost Protection: Shields customers from unforeseen repair costs.
• Flexibility: Provides flexible coverage and pricing options.
• Transferability: Transferable to subsequent vehicle owners, potentially increasing resale value.
• Additional Services: May include roadside assistance, road hazard protection, and reimbursement for substitute transportation and trip interruption.

Underwriting guidelines for Premier Classic are detailed in its specific customer schedule and booklet. It is essential for customers to review these documents for a complete understanding of terms, conditions, exclusions, and limits of liability.

Premier Defense Windshield Protection

Beyond mechanical coverage, Premier Dealer Services also offers specialized protection for your vehicle's glass. Premier Defense Windshield Protection is designed to proactively guard against common windshield damage such as cracks, chips, and stars. Should your vehicle's windshield sustain repairable damage after the product has been applied, the limited product warranty provides for the repair of that damage.

Frequently Asked Questions

Q1: What is the main difference between Premier Performance VSC and Premier Classic VSC?
The primary difference lies in their target vehicles. Premier Performance VSC is suitable for a broader range of vehicles, including new and nearly new cars, while Premier Classic VSC is specifically designed for vehicles with higher mileage that may no longer qualify for standard extended warranties.

Q2: Can I transfer my Premier Performance VSC to a new owner?
Yes, both Premier Performance VSC and Premier Classic VSC are generally transferable to subsequent vehicle owners, which can be a valuable selling point when you decide to sell your car.

Q3: What kind of components are typically covered by a VSC?
VSCS typically cover major mechanical and electrical components, such as the engine, transmission, drivetrain, cooling system, and electrical systems. Specific coverage varies by plan, so it's crucial to review the contract details.

Q4: Does the VSC cover routine maintenance?
No, Vehicle Service Contracts are designed to cover unexpected mechanical breakdowns and failures, not routine maintenance items like oil changes, tire rotations, or brake pad replacements.

Q5: What should I do if my vehicle breaks down and I have a VSC?
In the event of a breakdown, you should contact Premier Dealer Services or the administrator listed on your contract immediately. They will guide you through the claims process, which typically involves taking your vehicle to an authorized repair facility.

In conclusion, Premier Performance VSC and Premier Classic VSC from Premier Dealer Services offer valuable protection for your vehicle, safeguarding you against the financial burden of unexpected repair costs. By understanding the benefits, coverage options, and underwriting guidelines, you can make an informed decision to enhance your automotive ownership experience.

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