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Peugeot Services: Your Complete Automotive Journey

10/03/2008

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Owning a vehicle is more than just driving; it's an ongoing relationship built on trust, support, and tailored solutions. Peugeot understands this implicitly, offering a comprehensive suite of services designed to support you throughout your entire automotive journey. From the moment you consider a new or used vehicle to years down the line when it requires servicing, Peugeot, in partnership with dedicated financial services and a network of expert technicians, ensures a smooth and stress-free experience. This commitment extends beyond just the vehicle itself, encompassing a range of financial products and after-sales support that truly sets the brand apart.

Do you use Peugeot parts in a year 1 & 2 service?
Our highly trained technicians only use Peugeot parts in a Year 1 & 2 service to fully maintain the integrity of your warranty. As your Peugeot ages, our minor & major services offer even better value with Peugeot approved parts coming with a 2 years parts warranty. You can’t beat bringing your vehicle home to the experts for its Peugeot Service.

Peugeot's philosophy revolves around providing a holistic approach to car ownership. They aim to be a partner, not just a manufacturer, offering solutions that cater to every stage of your vehicle's life. This includes flexible financing options to make acquiring your dream Peugeot a reality, alongside essential maintenance, warranty coverage, and access to genuine parts, all designed to maintain your vehicle's performance, safety, and resale value. Let's delve deeper into the specific services Peugeot provides, focusing particularly on the robust financial solutions available through Stellantis Financial Services.

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Navigating Your Purchase: Peugeot Financial Services Explained

Acquiring a new or used Peugeot is a significant decision, and the right financing solution can make all the difference. Peugeot, through Stellantis Financial Services, provides a diverse portfolio of options, each tailored to different needs, preferences, and financial situations. Their aim is to guide you through your automotive financing project with clarity and expert advice, ensuring you find the perfect fit.

Lease with an Option to Purchase (PCP)

Often referred to as Personal Contract Purchase or PCP, this is one of the most popular financing options for private buyers in the UK. It offers significant flexibility and often results in lower monthly payments compared to traditional loans. Here's how it generally works:

  • You pay an initial deposit, followed by fixed monthly payments over an agreed term (typically 2-4 years).
  • A portion of the car's value is deferred until the end of the agreement. This deferred amount is known as the Guaranteed Future Value (GFV) or optional final payment.
  • Because you're not paying off the entire value of the car, your monthly instalments are lower.
  • At the end of the agreement, you have three options:
    1. Return the car: Provided it's within the agreed mileage and condition, you simply hand the car back with nothing further to pay.
    2. Pay the optional final payment: If you love the car, you can pay the GFV and take full ownership.
    3. Part-exchange for a new Peugeot: Use any equity (if the car's market value is higher than the GFV) as a deposit towards a new vehicle on a new PCP agreement.

PCP is ideal for those who like to change their car regularly, prefer lower monthly payments, and enjoy the flexibility of choice at the end of their contract. It removes the worry of depreciation, as the GFV is set at the outset.

Long-Term Leasing (PCH)

Personal Contract Hire, or PCH, is essentially a long-term rental agreement. You never own the vehicle, but you get to drive a brand new Peugeot for a fixed period with predictable monthly costs. This option is particularly appealing to those who prefer not to own a vehicle outright and desire a hassle-free driving experience.

  • You pay an initial rental (often equivalent to 3, 6, or 9 months' worth of payments), followed by fixed monthly rentals for the duration of the contract (typically 2-5 years).
  • Maintenance packages can often be bundled into the monthly cost, covering servicing, tyres, and sometimes even breakdown cover.
  • At the end of the term, you simply return the vehicle. There's no option to buy it.
  • Mileage limits are agreed upon at the start, and excess mileage charges apply if you exceed them.

PCH is perfect for individuals or businesses who want to drive a new car every few years without the responsibilities of ownership, depreciation risk, or selling the vehicle. It offers budgeting simplicity and often includes comprehensive service packages.

Traditional Credit (HP)

For those who prefer outright ownership and a straightforward repayment structure, a Traditional Credit agreement, commonly known as Hire Purchase or HP, remains a popular choice. With HP, you are essentially taking out a loan to purchase the car, and you own it once all payments have been made.

  • You typically pay an initial deposit, and then repay the remaining balance plus interest in fixed monthly instalments over an agreed period (e.g., 1-5 years).
  • Once the final payment is made, you become the legal owner of the vehicle.
  • There are no mileage restrictions or condition clauses (beyond general wear and tear) as you will own the car.

HP is suited for buyers who want to own their car outright, prefer predictable monthly payments, and do not plan on changing their vehicle frequently. It offers simplicity and the satisfaction of full ownership at the end of the agreement.

Comparison of Peugeot Financing Options

FeatureLease with Option to Purchase (PCP)Long-Term Leasing (PCH)Traditional Credit (HP)
OwnershipOption at end of contractNever (pure rental)At end of contract
Monthly PaymentsGenerally lowerFixed rental, often lowerGenerally higher
Initial PaymentDeposit requiredInitial rental requiredDeposit required
End of ContractBuy, return, or part-exchangeReturn vehicleYou own the vehicle
Mileage LimitsYes, agreed upon at startYes, agreed upon at startNo
Condition RequirementsYes, fair wear and tearYes, fair wear and tearNo (you own it)
Maintenance IncludedOften optional add-onOften included in rentalNot included
Depreciation RiskAssumed by finance companyAssumed by finance companyAssumed by you
Ideal ForChanging car often, lower paymentsDriving new car without ownership, fixed costsOutright ownership, no mileage limits

Beyond Financing: Essential Peugeot Services & Aftercare

Peugeot's commitment to its customers doesn't end once the financing is arranged. A comprehensive suite of after-sales services ensures your vehicle remains in optimal condition, providing peace of mind and protecting your investment.

Authorised Servicing & Maintenance

To ensure your Peugeot performs at its best, it's crucial to adhere to the recommended service schedule. Peugeot's authorised service centres are staffed by manufacturer-trained technicians who use state-of-the-art diagnostic equipment and only fit Genuine Parts. This guarantees that your vehicle receives the highest standard of care, maintaining its safety, efficiency, and preserving its warranty.

  • Scheduled Servicing: Regular maintenance according to Peugeot's guidelines, covering oil changes, filter replacements, fluid checks, and comprehensive inspections.
  • Service Plans: Pre-paid service plans allow you to spread the cost of servicing with fixed monthly payments, protecting you from future price increases and making budgeting easier.
  • MOT Testing: As your vehicle ages, an annual MOT test is a legal requirement in the UK. Peugeot service centres can perform these tests efficiently, ensuring your car meets roadworthiness and environmental standards.
  • Specialist Repairs: From brakes and tyres to complex engine diagnostics, trained technicians are equipped to handle all repair needs using manufacturer-approved methods.

Warranty & Roadside Assistance

Every new Peugeot comes with a comprehensive manufacturer's warranty, providing cover against manufacturing defects for a specified period (typically 3 years or 60,000 miles, whichever comes first). This gives you confidence in the quality and reliability of your vehicle.

In addition, new Peugeots often come with Peugeot Assistance, a roadside recovery service. This provides invaluable support in the event of a breakdown, offering help whether you're at home or out on the road, ensuring you're never stranded.

Genuine Parts & Accessories

Using Genuine Parts is paramount for the longevity and safety of your Peugeot. These parts are designed, tested, and approved by Peugeot specifically for your vehicle, guaranteeing a perfect fit and optimal performance. Counterfeit or non-genuine parts can compromise safety, reliability, and may even invalidate your warranty.

Peugeot also offers a wide range of accessories, allowing you to personalise your vehicle or enhance its functionality. From roof bars and bike racks to protective mats and advanced infotainment upgrades, genuine accessories are designed to integrate seamlessly with your Peugeot.

Connected Services & Technology

Modern Peugeots are equipped with advanced technology designed to enhance your driving experience and keep you connected. Services like Peugeot Connect offer features such as real-time traffic updates, emergency call functionality, and remote vehicle diagnostics. The MyPeugeot App allows you to access vehicle data, schedule service appointments, and even locate your parked car, bringing convenience right to your fingertips.

Why Choose Peugeot for Your Automotive Needs?

Choosing Peugeot means opting for an integrated approach to car ownership. The seamless collaboration between the vehicle manufacturer, dedicated financial services, and a network of authorised service centres ensures that every aspect of your automotive journey is handled with expertise and care. This holistic model provides:

  • Expert Guidance: From understanding complex financial products to diagnosing intricate mechanical issues, you have access to specialists who understand your Peugeot inside out.
  • Peace of Mind: With comprehensive warranties, roadside assistance, and the assurance of genuine parts, you can drive with confidence, knowing you're fully supported.
  • Tailored Solutions: Whether you're a private buyer seeking flexibility or a business needing cost-effective fleet management, Peugeot offers solutions designed to fit your specific requirements.
  • Value Retention: Regular servicing with genuine parts at authorised centres helps maintain your vehicle's condition, performance, and ultimately, its resale value.

Frequently Asked Questions (FAQs)

What is the main difference between PCP and PCH?

The main difference lies in ownership and what happens at the end of the contract. With PCP, you have the option to buy the car at the end of the term by paying a final balloon payment. With PCH, you never own the car; it's purely a long-term rental, and you simply hand it back at the end of the agreement.

Can I service my Peugeot anywhere, or must I use an authorised dealer?

While you can have your car serviced by any VAT-registered garage, using an authorised Peugeot service centre ensures that genuine parts are used and that the work is carried out by manufacturer-trained technicians. This helps maintain your warranty, vehicle performance, and resale value. For specific warranty requirements, always check your warranty booklet.

What happens if I exceed my agreed mileage limit on a lease or PCP agreement?

If you exceed your mileage limit on a PCP or PCH agreement, you will incur excess mileage charges. These charges are typically calculated per mile over the agreed limit and are outlined in your contract. It's important to be realistic about your annual mileage when setting up your agreement to avoid unexpected costs.

Are spare parts expensive for Peugeots?

The cost of spare parts can vary depending on the specific component. However, opting for Genuine Parts ensures quality and compatibility, though they may sometimes be priced higher than aftermarket alternatives. The long-term benefits in terms of reliability and vehicle integrity often outweigh the initial cost difference.

How do I apply for financing through Stellantis Financial Services?

You can typically apply for financing through Stellantis Financial Services directly at your local authorised Peugeot dealership. The sales team will be able to discuss the available options with you, provide quotes, and guide you through the application process, which usually involves a credit check.

Conclusion

Peugeot's commitment to its customers extends far beyond the initial sale of a vehicle. Through comprehensive financial services offered by Stellantis Financial Services, alongside a robust network of after-sales support, maintenance programmes, and genuine parts, Peugeot provides a truly integrated and supportive ownership experience. Whether you're seeking flexible financing solutions like PCP or PCH, or simply need reliable servicing for your existing vehicle, Peugeot is dedicated to ensuring your automotive journey is as seamless, enjoyable, and worry-free as possible. It's this dedication to holistic customer care that underscores the true value of choosing a Peugeot.

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