Ford & Motorcraft Parts Warranty Explained

Understanding Your Ford & Motorcraft Parts Warranty

When you invest in parts for your Ford vehicle, whether they are genuine Ford, Motorcraft, or Omnicraft components, understanding the associated warranty is crucial. It provides peace of mind and assurance in the quality and durability of the parts you're fitting. Ford Motor Company, through its PartsPlus division, offers comprehensive warranty coverage designed to protect your investment. This article will delve into the specifics of these warranties, detailing what parts are included, the duration of coverage, and the terms and conditions you need to be aware of.

What's Covered? Genuine Ford & Motorcraft Parts & Accessories

Ford and Motorcraft branded parts and accessories are backed by a superb and comprehensive unlimited mileage Parts & Accessories Warranty. This means that regardless of how many miles you cover, you're covered against manufacturing defects. The core promise here is confidence: confidence that if you encounter a concern related to the quality of these parts, you are fully protected. This warranty applies to parts specifically engineered to the same high specifications as those fitted on the Ford production line, ensuring a guaranteed peace of mind and a first-time fit.

Key Components Covered by the Genuine Ford & Motorcraft Warranty

The warranty period for Genuine Ford and Motorcraft parts and accessories varies depending on the component. Here's a breakdown of the typical durations:

*Scheduled maintenance items are covered by the specified warranty period or up to their next due scheduled replacement, whichever occurs first.

Motorcraft: Quality for Older Fords

Motorcraft parts are specifically designed for older Ford vehicles, offering high-quality, rigorously tested components at value-for-money prices. These parts also benefit from robust warranty coverage, mirroring the commitment to quality and reliability that Ford is known for. While the specific duration might align closely with Genuine Ford parts, the emphasis is on providing an economical yet dependable solution for maintaining vehicles that are no longer within their initial manufacturing warranty period.

Omnicraft: Comprehensive Coverage for All Makes

Beyond Ford and Motorcraft, PartsPlus also offers Omnicraft and OmnicraftPlus parts. These are competitively priced maintenance and light repair parts, oils, and consumables for non-Ford vehicles, sourced from industry-leading manufacturers. Omnicraft parts are covered by a comprehensive unlimited mileage Parts Warranty. This ensures that owners of various vehicle makes can also benefit from the same confidence and assurance in the quality of their replacement parts.

Omnicraft Parts Warranty Details

Similar to Genuine Ford and Motorcraft parts, Omnicraft parts come with their own warranty structure:

Warranty Terms and Conditions: What You Need to Know

For both Genuine Ford/Motorcraft and Omnicraft parts, the warranty operates under specific terms and conditions:

• Commencement of Warranty: The warranty period begins on the date of purchase of the part or accessory.
• Repair or Replacement: Should any part require repair or replacement due to a manufacturing defect, it will be repaired or replaced free of charge by a PartsPlus Centre or a Ford Authorised dealer.
• Labour Charges: This is a key differentiator. Labour charges will only be reimbursed if a Ford Authorised dealer carries out the repair or replacement for Genuine Ford or Motorcraft parts. For Omnicraft parts, labour charges will not be reimbursed, even if a Ford Authorised dealer performs the work. This is an important consideration when choosing parts and service providers.
• Exclusions: While the warranty covers manufacturing defects, it generally does not cover issues arising from improper installation, misuse, accidental damage, or normal wear and tear. The example provided of "Genuine Ford Transit Mk8 Custom Motorcraft Front Brake Pads 2014-2018 2600764" being "Not For New Vehicle Warranty Repairs" suggests that these specific parts might be intended for aftermarket use and not as replacements under a new vehicle's warranty period, which is a common distinction.
• Proof of Purchase: Always retain your proof of purchase (receipt or invoice) as it will be required to validate any warranty claim.

Warranty vs. Fitment Notes

It's important to distinguish between warranty coverage and fitment notes. For instance, the "Fitting Notes: Single Rear Wheels" and "Application Comment: Single Rear Wheels" for the brake pads indicate the specific application of the part. The "Specification: Not For New Vehicle Warranty Repairs" is a crucial note. This likely means that if your vehicle is still under its original manufacturer's warranty, these particular aftermarket parts might not be recognised for warranty repairs related to the vehicle itself. However, the parts themselves (if they fail due to a manufacturing defect) would still be covered by the Ford/Motorcraft parts warranty as described.

What Parts are Specifically Mentioned?

Based on the provided information, the following types of parts are associated with Ford & Motorcraft warranties:

• Braking System: Brake Caliper Mounting, Brake Discs, Brake Hoses, Brake Pad Sets, Brake Shoes, Handbrake components.
• Drivetrain: Drive Belts.
• Engine & Performance: Engine parts, Exhaust System components (Clamps, Pipes, Holders, Lambda Sensors, Rear Exhausts, Rubber Hangers, Seals, Sensors & Probes, Welding Sleeves), Ignition (Spark/Glow Plugs), Fuel Mixture, Fuel Supply.
• Chassis & Suspension: Axle/Steering/Wheel components, Cooling system parts, Lighting, Steering, Suspension, Wheels/Tyres.
• Body & Exterior: Body Panels, Exterior styling parts.
• Interior: Interior parts, Comfort & Convenience items.
• Electrical & Lighting: Electrical components, Lighting systems.
• Other: Accessories (Comfort & Convenience, Infotainment, Protection, Safety & Security, Styling, Transportation, Wheels), Window Cleaning Parts.

Frequently Asked Questions

Q1: How long is the warranty for a Genuine Ford part?

The warranty for most Genuine Ford parts is 1 year, but it can extend up to 3 or even 6 years for specific components like batteries, original equipment exhausts, and body panels. All Genuine Ford parts and accessories have an unlimited mileage coverage period.

Q2: Does the warranty cover labour costs if fitted by a non-Ford garage?

For Genuine Ford and Motorcraft parts, labour charges are only reimbursed if the repair or replacement is carried out by a Ford Authorised dealer. For Omnicraft parts, labour costs are not reimbursed under any circumstances.

Q3: What if I buy Motorcraft parts for a car that is still under its new vehicle warranty?

While Motorcraft parts offer great value, using them for repairs on a vehicle still under its original new vehicle warranty might affect that specific vehicle warranty, especially if the part is not deemed an OE equivalent. It's always best to consult your vehicle's specific warranty terms or a Ford Authorised dealer.

Q4: Can I return a part if it's faulty?

Yes, you can typically return faulty parts within a specified period (often 30 days) for a refund or replacement, provided you have proof of purchase and the item is in its original condition (unless faulty). However, fitted items cannot usually be returned for credit.

Q5: Does the warranty cover wear and tear items like brake pads?

Standard warranties typically cover manufacturing defects, not normal wear and tear. Brake pads, for example, are considered consumables and will wear out with use. The warranty would cover them if they failed prematurely due to a manufacturing fault, not because they have simply worn down through normal driving.

Conclusion

Ford and Motorcraft warranties offer a strong safety net for owners, ensuring that the parts fitted to their vehicles meet high standards of quality and durability. By understanding the different warranty periods, the terms and conditions, and the specific coverage for each type of part (Genuine Ford, Motorcraft, and Omnicraft), you can make informed decisions about your vehicle maintenance and repairs. Always keep your proof of purchase and when in doubt, consult a Ford Authorised dealer or PartsPlus for clarification.

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