25/09/2023
Navigating the world of personal mobility can sometimes feel like a daunting task, especially for individuals with health conditions or disabilities. However, for many across the United Kingdom, the Motability scheme has proven to be a transformative solution, offering a pathway to greater independence and freedom. At Volkswagen, we understand the importance of accessible and reliable transportation, and we are committed to supporting our customers through the Motability process. This article will delve into how the Motability scheme can assist you, the benefits it offers, and how Volkswagen can be your trusted partner in this journey.

What is the Motability Scheme?
Motability is a national charity that provides a 'package' of support for customers with a disability to lease a new car, scooter, powered wheelchair or mobility equipment. The scheme is designed to help those who have a higher rate mobility component of their Disability Living Allowance (DLA) or Personal Independence Payment (PIP), or War Pensioners’ Mobility Supplement (WPMS) and Armed Forces Independence Payment (AFIP), to obtain a new, suitable vehicle on a three-year lease agreement. This lease agreement includes insurance, breakdown assistance, servicing, repairs, and more, all bundled into one manageable package. The primary goal of Motability is to enable individuals to maintain their independence and participate more fully in everyday life.
How Can Motability Help You?
The benefits of joining the Motability scheme are extensive and can significantly impact your daily life. Here are some of the key ways Motability can help:
Access to a New, Reliable Vehicle
One of the most significant advantages is the ability to lease a brand-new car. New cars offer the latest safety features, improved fuel efficiency, and enhanced comfort, all of which are crucial for individuals with mobility challenges. You can choose from a wide range of vehicles, ensuring you find one that perfectly suits your needs and lifestyle.
Comprehensive Insurance Coverage
The cost of car insurance can be a substantial expense. Motability includes fully comprehensive insurance for up to two named drivers as standard. This means you don’t have to worry about the added burden of finding and paying for your own insurance policy, making the scheme incredibly cost-effective.
All-Inclusive Servicing and Maintenance
Keeping a car in good working order is essential, but it can also be costly. Motability covers all routine servicing and maintenance costs, including MOT tests. This means you can have peace of mind knowing that your vehicle will be kept in excellent condition by qualified professionals, without unexpected repair bills.
Breakdown Assistance
Breakdowns can be stressful and inconvenient, particularly when you rely on your vehicle for essential travel. Motability provides 24/7 UK-wide breakdown assistance, ensuring that if you do experience a problem, you’ll be back on the road as quickly as possible.
Adaptations to Suit Your Needs
Many individuals require vehicle adaptations to drive or travel comfortably and safely. Motability provides a budget for these adaptations, which can include anything from hand controls and wheelchair ramps to swivel seats and modified steering. Volkswagen dealerships can guide you through the process of identifying and fitting the right adaptations for your specific requirements.
Financial Simplicity
The scheme operates on a ‘contract hire’ basis. For many, the cost of the car is covered entirely by their mobility allowance, meaning there is no upfront cost. For more premium vehicles or higher-spec models, a ‘ ’ ’ (Advance Payment) may be required. This is a one-off payment made at the start of the lease to cover the difference between the allowance and the cost of the vehicle. Volkswagen’s finance team can explain these options clearly, helping you find a solution that fits your budget.
Volkswagen and Motability: A Partnership for Independence
At Volkswagen, we are proud to be a ‘partner dealership’ for the Motability scheme. Our dedicated Motability specialists are on hand to provide expert advice and support throughout your journey. They understand the nuances of the scheme and are committed to helping you find the perfect Volkswagen vehicle that meets your needs.
Choosing Your Volkswagen Motability Vehicle
Volkswagen offers a diverse range of models that are popular choices for Motability customers. From the versatile Volkswagen Golf and the spacious Tiguan to the practical Caddy Life, there is a Volkswagen to suit almost every need. Our sales team can assist you with:
- Explaining the ‘ ’ (Advance Payment) for different models.
- Arranging test drives so you can experience the comfort and drivability of our vehicles.
- Discussing available adaptations and how they can be incorporated.
- Guiding you through the application process.
The Ordering Process
Once you have chosen your Volkswagen and any necessary adaptations, the process is straightforward. Your Motability specialist will help you complete the necessary paperwork. Your new car will then be ordered, and you will be kept informed of its progress. When your vehicle is ready, you’ll be contacted to arrange a convenient handover. This handover will include a comprehensive explanation of your new car’s features and any fitted adaptations.

Aftersales Support for Motability Customers
Our commitment to you doesn’t end once you’ve taken delivery of your vehicle. Our Aftersales team offers a range of affordable servicing plans designed to help you budget for your ongoing vehicle care. We also stock a wide range of Volkswagen Genuine Parts and accessories, ensuring your vehicle is maintained to the highest standards.
Servicing Plans
Understanding the importance of regular maintenance, Volkswagen offers ‘ ’ which can help spread the cost of servicing over manageable monthly payments. This provides predictability and helps you avoid unexpected expenses, keeping your Motability vehicle in prime condition.
Genuine Volkswagen Parts
For any repairs or replacements, using Volkswagen Genuine Parts is crucial. These parts are designed and manufactured to the exact specifications of your vehicle, ensuring optimal performance, safety, and longevity. Our Parts Department can supply you with everything you need, from filters and brake pads to more specific components.
Frequently Asked Questions about Motability
Who is eligible for the Motability scheme?
You may be eligible if you receive the higher rate of the mobility component of the Disability Living Allowance (DLA) or the Personal Independence Payment (PIP), or the War Pensioners’ Mobility Supplement (WPMS) or the Armed Forces Independence Payment (AFIP). You must have at least 12 months remaining on your allowance.
Can I lease a car if I don’t drive?
Yes, you can. The scheme allows you to nominate up to two drivers, even if they are not family members. This means you can still benefit from the scheme even if you are unable to drive yourself.
What happens at the end of the lease agreement?
At the end of the three-year lease, you have several options. You can choose to lease a new car through Motability, return the current car with no further payments, or, in some cases, purchase the car. Your Motability specialist can discuss these options with you as the end of your agreement approaches.
Can I include a ‘ ’ (Advance Payment) if I want a more expensive car?
Yes, many popular models require an Advance Payment. This is a one-off payment made at the start of the lease to cover the difference between your mobility allowance and the cost of the vehicle. Volkswagen offers a range of vehicles with varying Advance Payments to suit different budgets.
How long does it take to get a Motability car?
The delivery times can vary depending on the model and any required adaptations. However, once your application is approved, you will be kept informed of the expected delivery date. Volkswagen aims to make the process as efficient as possible.
Conclusion
The Motability scheme is a valuable resource for individuals seeking to enhance their mobility and independence. By providing access to new, reliable vehicles, comprehensive insurance, and all-inclusive maintenance, it removes many of the common barriers associated with car ownership. Volkswagen is dedicated to supporting you through every step of the Motability process, from choosing the right vehicle and adaptations to providing ongoing aftersales care. We invite you to visit your local Volkswagen dealership or contact our Motability specialists to learn more about how we can help you achieve greater freedom and independence on the road.
If you want to read more articles similar to Motability: Your Pathway to Independence, you can visit the Automotive category.
