19/04/2018
When seeking a reliable dealership for your Volkswagen needs in Surrey, Martins of Camberley stands out as a prominent choice. Situated conveniently on London Road, this establishment has built a reputation for providing a comprehensive range of automotive services, from sales of new and pre-owned vehicles to expert aftersales care. Whether you're in the market for a brand new Golf or require a trusted service for your current Passat, Martins of Camberley aims to cater to your requirements with professionalism and efficiency. This article will delve into the specifics of their location, opening hours, the breadth of services they offer, and their approach to customer finance, providing a clear overview for potential visitors and customers.
Finding Martins of Camberley
Martins of Camberley is strategically located at 117 London Road, Camberley, Surrey, GU15 3LG. This prime location on the A30 makes it easily accessible for residents across Surrey and beyond. Their positioning is designed to serve a wide customer base, ensuring that acquiring a new or used Volkswagen is a straightforward process. For those unfamiliar with the area, it is advisable to use online mapping services or the directions provided on automotive sales platforms like Auto Trader to navigate to their showroom. The accessibility of the dealership is a key factor in their customer-centric approach, minimising travel time and maximising convenience.
Opening Hours: When Can You Visit?
Understanding the operating hours of a dealership is crucial for planning your visit. Martins of Camberley offers a flexible schedule to accommodate various customer needs:
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 08:30 | 18:00 |
| Tuesday | 08:30 | 18:00 |
| Wednesday | 08:30 | 18:00 |
| Thursday | 08:30 | 18:00 |
| Friday | 08:30 | 18:00 |
| Saturday | 09:00 | 17:00 |
| Sunday | 10:00 | 16:00 |
These hours ensure that customers have ample opportunity to visit the showroom, discuss their requirements with the sales team, or book their vehicle in for servicing. The extended weekday hours and weekend availability reflect a commitment to customer accessibility. It is always a good practice to confirm these hours directly with the dealership, especially during public holidays, as they may be subject to change.
Your Volkswagen Destination in Surrey
Martins Volkswagen Camberley prides itself on stocking the full range of new Volkswagen vehicles. This means customers can explore the latest models, from the compact Polo to the robust Tiguan, and the ever-popular Golf. Their modern showroom is designed to provide an immersive experience, allowing you to get up close with the vehicles, understand their features, and discuss specifications with knowledgeable sales advisors. Beyond new cars, Martins also offers a curated selection of pre-owned Volkswagen models. These vehicles are typically inspected and prepared to high standards, offering a cost-effective alternative for those seeking quality without the premium price tag of a brand-new car. Each pre-owned vehicle comes with the assurance of a thorough check, giving buyers peace of mind.
Comprehensive Aftersales Care
The relationship with Martins of Camberley doesn't end once you drive off the forecourt. The dealership provides high-quality aftersales care, a crucial aspect of vehicle ownership. This includes:
- Servicing: Regular maintenance is vital for keeping your Volkswagen running optimally. Martins offers scheduled servicing, using genuine Volkswagen parts and employing trained technicians.
- MOTs: Ensuring your vehicle meets legal roadworthiness standards is paramount. Martins provides MOT testing services, helping you keep your vehicle compliant and safe.
- Repairs: From minor adjustments to more significant repairs, their workshop is equipped to handle a wide array of issues. They diagnose problems accurately and carry out repairs efficiently.
It is important to note that the VW Aftersales department operates from a separate, dedicated facility. You can find their Aftersales centre at: Martins Volkswagen Aftersales, 551 London Road, Camberley Service, Surrey, GU15 3JE. This specialised location allows for a focused and efficient approach to maintenance and repair work, ensuring your vehicle receives the best possible attention.
Martins Group understands that purchasing a vehicle often involves financial considerations. They offer a structured approach to helping customers secure finance, aiming to find the most suitable package available. Their process involves:
- Introduction to Lenders: Martins works with a panel of selected lenders, including Volkswagen Financial Services (VWFS). They act as an introducer, guiding you towards potential finance providers. It's important to understand that this introduction does not constitute independent financial advice.
- Prioritising VWFS: Their initial approach is to introduce customers to VWFS, as this lender often provides competitive packages that balance interest rates and other financial contributions.
- Alternative Lender Options: Should VWFS be unable to offer finance, Martins will then seek introductions to other lenders on their panel who can potentially offer the next best finance deal.
- Securing the Best Deal: The ultimate aim is to secure the most advantageous finance agreement for which you are eligible from their network of lenders.
Martins is transparent about the financial arrangements with lenders. Lenders may provide a fixed commission for introductions, calculated based on the vehicle model or the amount borrowed. Different lenders might offer varying commission rates, and VWFS also provides preferential rates for vehicle stock funding and financial support for training and marketing. However, Martins assures customers that these commission arrangements do not influence the finance agreement terms or the amounts you will pay. All financial terms are determined solely by the chosen lender.
Why Choose Martins of Camberley?
Several factors contribute to Martins of Camberley being a preferred choice for Volkswagen enthusiasts:
- Extensive Range: Access to the full spectrum of new Volkswagen models and a solid selection of quality pre-owned vehicles.
- Convenient Location: Easily accessible premises in Camberley, Surrey, situated on a main road for straightforward travel.
- Expert Aftersales: Professional servicing, MOTs, and repairs carried out by trained technicians using genuine parts.
- Dedicated Service Centre: A separate facility for aftersales ensures specialised and efficient care for your vehicle.
- Transparent Finance: A clear and customer-focused approach to arranging vehicle finance through a panel of reputable lenders.
- Customer Focus: A commitment to providing a positive and supportive experience throughout the car buying and ownership journey.
Frequently Asked Questions
Q1: Can I view used Volkswagens at Martins of Camberley?
A1: Yes, Martins of Camberley stocks a selection of pre-owned Volkswagen models in addition to their new vehicle range.
Q2: Where is the service department located?
A2: The VW Aftersales department is located separately at 551 London Road, Camberley Service, Surrey, GU15 3JE.
Q3: Does Martins offer finance options?
A3: Yes, they work with a panel of lenders, including VWFS, to help customers find suitable finance packages.
Q4: What are the opening hours on Sundays?
A4: Martins of Camberley is open on Sundays from 10:00 to 16:00.
Q5: Do they sell other car brands?
A5: Based on the provided information, Martins focuses on Volkswagen vehicles. It is advisable to contact them directly to confirm if other brands are available.
In conclusion, Martins of Camberley serves as a comprehensive hub for Volkswagen owners and prospective buyers in Surrey. Their strategic location, extensive opening hours, diverse vehicle inventory, and robust aftersales support, coupled with a transparent finance process, make them a compelling destination for all your Volkswagen needs.
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