Knowsley Medical Centre: Your Local Health Hub

Navigating the healthcare landscape can sometimes feel like a maze, but understanding the services and facilities available at your local GP practice is crucial for maintaining good health. Knowsley Medical Centre, a prominent GP practice in Bury, stands as a cornerstone of community healthcare. This article delves into the essential details you need to know about Knowsley Medical Centre, from its precise location and contact information to the comprehensive range of services it offers. We'll also explore its operational hours, staff expertise, patient demographics, and performance indicators, providing a holistic view of this vital local health resource.

Location and Contact Details

Finding your local medical centre is the first step towards accessing its services. Knowsley Medical Centre is conveniently situated at 9-11 Knowsley Street, Bury, Greater Manchester, BL9 0ST. For those needing to make appointments or enquire about services, the primary contact number is 01617 641217. The practice also maintains a fax number for official communications, which is 0161 7646155. While a website and email are not explicitly listed, direct contact via phone is the most efficient method for immediate queries.

Services and Specialisms

Knowsley Medical Centre provides a variety of healthcare services tailored to meet the needs of its registered patients. A notable service offered is the Learning disability health check, ensuring that individuals with learning disabilities receive regular and appropriate health assessments. The practice also utilises the Electronic Prescription Service (EPS). This innovative service allows patients to receive their medications directly from a pharmacy of their choice, eliminating the need for a physical paper prescription and streamlining the prescription process. This is a significant convenience for regular medication users.

Opening Times

Understanding the opening times is essential for planning your visits and appointments. Knowsley Medical Centre operates with specific hours throughout the week:

It is important to note that these times may be subject to change, and it is always advisable to confirm directly with the practice, especially for specific clinics or services.

Patient Demographics and Staffing

Knowsley Medical Centre serves a substantial patient base, with a total of 4269 registered patients. The demographic breakdown shows 2052 female registered patients and 2217 male registered patients, indicating a relatively balanced gender distribution within its patient population. To cater to the healthcare needs of these patients, the centre employs a dedicated medical staff of three individuals. The provided profile lists Dr. Janet Carol Scott as an Administrator, Dr. Rakesh Kantilal Thaker (GMC Number: 4193003) as a General Practitioner, and Dr. Alison Jane Rimmer (GMC Number: 3592773) as a General Practitioner. This team works collaboratively to provide primary care services.

Commissioning and Oversight

The effective clinical commissioning of Knowsley Medical Centre falls under the responsibility of NHS Bury CCG (Clinical Commissioning Group). CCGs play a vital role in planning and designing local health services and ensuring that they meet the needs of the community. This oversight ensures that the practice adheres to NHS standards and provides high-quality care.

Facilities and Accessibility

Accessibility is a key consideration for any medical facility. Knowsley Medical Centre is equipped with facilities to accommodate patients with varying needs. It offers wheelchair access, ensuring that individuals with mobility impairments can navigate the premises with ease. Furthermore, the centre provides car parking facilities, making it convenient for patients who travel by car.

Performance Metrics and Quality of Care

The performance of a GP practice can be gauged through various metrics that reflect the quality of care provided. Knowsley Medical Centre has data available for several key performance indicators:

• Cancer Detection Rate: 38.89% of new diagnoses were detected by the practice.
• Care Quality Commission (CQC) Inspection Rating: The practice has been rated as 'Good'.
• Cervical Cancer Screening: 65.7% of eligible women (1011) were screened.
• Dementia - Face to Face Reviews: 92.11% of diagnosed patients (38) received a face-to-face review.
• Diabetes - Managing Blood Glucose Level (HbA1c): 65.90% of patients (346) had their HbA1c within a recommended level.
• Flu Vaccinations (Aged 65 and over): 62.2% of eligible people (694) were vaccinated.
• Flu Vaccinations (Under 65 At Risk Groups): 57.3% of eligible people (567) were vaccinated.
• High Blood Pressure Management: 84.04% of patients (545) had their blood pressure managed within recommended levels.
• Mental Health – Comprehensive Care Planning: 93.55% of patients (31) had a comprehensive care plan.
• Patient Experience - Confidence and Trust: 96.59% of respondents (53) expressed confidence and trust in healthcare professionals.
• Patient Satisfaction with GP Practice Appointment Times: 74.09% of respondents (52) were satisfied with appointment times.
• Vaccination Rates for Children: High percentages were recorded for childhood vaccinations, including the primary course of 5:1 vaccine (93.48%), Haemophilus influenzae type b and Meningitis C booster (81.63%), Measles, Mumps and Rubella (93.88%), and pneumococcal conjugate booster (87.76%).
• Stroke Prevention: 100.00% of patients (71) with atrial fibrillation were treated with appropriate medication for stroke prevention.

These figures provide valuable insights into the practice's operational effectiveness and commitment to patient care across various health areas.

Patient Online Management Information

In today's digital age, online services are increasingly important for patient engagement. Knowsley Medical Centre offers functionalities for online patient management:

Online Appointment Booking and Cancellation

The practice enables online booking and cancellation of appointments through its principal system. As of the reporting period, 366 patients were registered to use this service. However, the number of appointment scheduling or cancelling transactions using the online service within the reporting month was 0. This suggests a potential area for increased patient uptake and utilisation of the online booking system.

Online Repeat Prescription Ordering

The system also facilitates online ordering of repeat prescriptions. A total of 366 patients are registered for this service. Within the reporting month, 99 prescriptions were ordered using the online Patient Transactional Service. This indicates a more active use of online services for prescription management compared to appointment booking.

Online Patient Record Access

For patients who wish to view their medical records, Knowsley Medical Centre enables access to their Detailed Coded Care Record online. Currently, 7 patients are registered to use this service. Within the reporting month, there were 1274 accesses of patient records by these registered users, highlighting a significant level of engagement with online record viewing among the small group of registered patients.

Frequently Asked Questions

Q1: How do I book an appointment at Knowsley Medical Centre?
You can book an appointment by calling the practice directly on 01617 641217. Online booking is also available for registered patients.

Q2: What are the opening hours for Knowsley Medical Centre?
The centre is open on Monday, Tuesday, Wednesday, and Friday from 16:00 to 18:00, and on Thursday from 09:00 to 11:00. It's always best to confirm these times directly with the practice.

Q3: Does Knowsley Medical Centre offer repeat prescription services online?
Yes, the practice provides an online service for ordering repeat prescriptions. You can register for this service to manage your medications conveniently.

Q4: Is Knowsley Medical Centre accessible for wheelchair users?
Yes, the centre is equipped with wheelchair access to ensure accessibility for all patients.

Q5: What is the CQC rating for Knowsley Medical Centre?
Knowsley Medical Centre has been rated as 'Good' by the Care Quality Commission, reflecting a positive standard of care.

In conclusion, Knowsley Medical Centre is a well-established GP practice in Bury, offering a range of essential services and demonstrating a commitment to patient care. With its accessible location, dedicated staff, and increasing integration of online services, it serves as a valuable resource for the local community's healthcare needs.