01/11/2019
- What is Car Insurance Excess?
- The Two Pillars: Compulsory and Voluntary Excess
- How They Work Together: Your Total Excess
- When Do You Pay Your Car Insurance Excess?
- What If the Incident Wasn't Your Fault?
- Can You Change Your Voluntary Excess?
- Should You Increase Your Voluntary Excess?
- Alternatives to Adjusting Your Excess
- Excess Insurance: A Different Kind of Cover
- Frequently Asked Questions
- What happens if my car has an excess?
- Do I pay both compulsory and voluntary excess?
- Can I change my voluntary excess at any time?
- What is the difference between voluntary and compulsory excess?
- Should I increase my voluntary excess to lower my insurance costs?
- When do I pay my car insurance excess?
- Do I pay excess if the accident wasn't my fault?
- Is excess insurance the same as my car insurance excess?
What is Car Insurance Excess?
Navigating the world of car insurance can sometimes feel like deciphering a secret code, and the term 'excess' is one of those that often leaves drivers scratching their heads. At its core, car insurance excess is the amount of money you agree to pay towards the cost of any claim you make on your policy, before your insurer steps in to cover the remainder. Think of it as your financial contribution to repairs, replacements, or other covered incidents. Understanding this crucial element is key to finding the right balance between affordable premiums and manageable out-of-pocket expenses when the unexpected happens.

It's important to know that your total excess is typically a combination of two types: compulsory excess and voluntary excess. The compulsory portion is set by your insurer, while the voluntary part is an amount you can choose to adjust yourself. By grasping the nuances of both, you can make informed decisions that best suit your financial situation and driving profile.
The Two Pillars: Compulsory and Voluntary Excess
Let's break down these two essential components:
Compulsory Excess Explained
Compulsory excess is a fixed amount determined by your insurance provider. You have no direct control over this figure; it's a standard part of the policy they offer. However, this doesn't mean you can't influence it. When shopping for insurance, different companies will have varying compulsory excess amounts. For instance, drivers who are younger or have less driving experience often face a higher compulsory excess. This is because they are statistically considered to be in a higher risk category by insurers. Similarly, those who drive luxury or high-performance vehicles may also encounter a higher compulsory excess due to the increased cost of repairs or replacement for such cars. Always check your policy documents carefully for clarity on this amount.
Voluntary Excess: Your Choice, Your Savings
The 'voluntary' in voluntary excess signifies that this is an amount you actively choose to contribute towards a claim. This figure is variable, meaning you can adjust it when you take out or renew your policy. The general principle here is quite straightforward: the higher the voluntary excess you agree to pay, the lower your annual car insurance premium is likely to be. This is because you're taking on more of the potential financial risk yourself. You even have the option to set your voluntary excess to £0, but be prepared for your premium to reflect this reduced personal contribution. However, it's vital to be realistic. If you opt for a high voluntary excess to reduce your premium, remember that you'll need to be able to afford to pay that amount if you make a claim. You might also find that increasing your voluntary excess makes you less likely to claim for minor incidents, as the cost of repair might be less than your combined excess.
How They Work Together: Your Total Excess
Your total excess is the sum of your compulsory and voluntary excess. For example, if your compulsory excess is £250 and you've chosen a voluntary excess of £500, your total excess for any claim would be £750. If you make a claim for £1,000 worth of damage, you would pay the first £750, and your insurer would cover the remaining £250. It's crucial to understand this combined figure when setting up your policy.
When Do You Pay Your Car Insurance Excess?
You are typically required to pay your excess when you initiate a claim on your car insurance policy. This applies whether the claim is for accidental damage, theft, vandalism, or other covered events. It's worth noting that for minor incidents, the total cost of repairs might be less than your combined excess. In such scenarios, you'll need to weigh whether making a claim is financially beneficial. For instance, if your total excess is £500 and the repair cost is only £400, claiming would mean you pay the full repair cost out of your own pocket, plus you’ve used up your claim for the year. Even if you decide not to claim, it's generally a good practice to inform your insurer about any accident or incident involving your vehicle.
What If the Incident Wasn't Your Fault?
This is a common question, and the answer can sometimes be a relief. If you make a claim and your insurer determines that the incident was entirely the fault of another party, they may decide to waive your excess. In some cases, your insurer might even cover the full cost of repairs and then pursue the at-fault party to recover their expenses, including your excess. However, this is not always guaranteed. Policy terms and conditions vary, so it's essential to check your specific policy documents to understand how your insurer handles claims where fault lies with a third party. Don't assume your excess will automatically be refunded in these situations.
Can You Change Your Voluntary Excess?
Absolutely. The beauty of voluntary excess is its flexibility. You can usually adjust this amount at any point during your policy term, although changes are most commonly made at renewal. When you're comparing car insurance quotes, take advantage of the tools available to see how different voluntary excess levels impact your premium. This allows you to find a sweet spot that balances affordability with a manageable excess amount should you need to claim.
Should You Increase Your Voluntary Excess?
The decision to increase your voluntary excess is a personal one, driven by your financial circumstances and risk tolerance. Increasing it will likely lower your initial premium, making your car insurance more affordable on an ongoing basis. However, it also means you'll be liable for a larger portion of any claim. Consider this: if you have a compulsory excess of £250 and increase your voluntary excess to £750, your total excess becomes £1,000. This means any repair costing less than £1,000 would likely be paid for entirely out of your own pocket, potentially making you less inclined to claim for smaller damages.
Alternatives to Adjusting Your Excess
If you prefer not to increase your voluntary excess, or if your compulsory excess is already quite high, there are several other effective ways to potentially lower your car insurance costs:
- Improve Vehicle Security: Adding security features like an immobiliser, alarm, steering wheel lock, or a dash cam can reduce the risk of theft or damage, which may lead to lower premiums.
- Shop Around and Compare Quotes: Don't automatically renew with your current insurer. Shopping around and comparing quotes from multiple providers can uncover significant savings. Data suggests that purchasing insurance about three weeks before your policy start date can often yield the cheapest prices.
- Build Your No Claims Bonus (NCB): For every year you don't make a claim, your NCB typically increases, leading to lower premiums. You can also consider protecting your NCB, allowing you to make a certain number of claims without affecting your bonus.
- Pay Annually: Insurers often charge interest on monthly payments. If you can afford it, paying your premium as a single annual sum can be cheaper than spreading the cost.
Excess Insurance: A Different Kind of Cover
It's important to distinguish 'excess insurance' from your car insurance excess. Excess insurance is a separate, standalone policy designed specifically to cover the cost of the excess you might have to pay on a car insurance claim. It's particularly popular among new drivers who may have higher compulsory excesses on their main car insurance policy. This type of cover can provide an extra layer of financial protection.

Frequently Asked Questions
What happens if my car has an excess?
If you make a claim on your car insurance, you will be required to pay your agreed excess amount towards the cost of the claim before your insurer covers the rest. For example, if your claim is for £2,000 and your total excess is £500, you pay £500, and your insurer pays £1,500.
Do I pay both compulsory and voluntary excess?
Yes, when you make a claim, you typically pay both your compulsory and voluntary excess. These two amounts are added together to form your total excess. For example, a £200 compulsory excess plus a £300 voluntary excess means a total excess of £500.
Can I change my voluntary excess at any time?
You can usually change your voluntary excess, most commonly when you renew your policy. Some insurers may allow mid-term adjustments, but it's best to check your policy terms or contact your insurer directly.
What is the difference between voluntary and compulsory excess?
The key difference is who sets the amount. Compulsory excess is fixed by your insurance provider, often based on factors like your age, driving history, and the type of car you drive. Voluntary excess is an amount you choose to pay towards a claim, and increasing it can often lower your premium.
Should I increase my voluntary excess to lower my insurance costs?
Increasing your voluntary excess can lower your premium, but it means you'll have to pay more if you make a claim. Consider if you can comfortably afford the higher excess amount in the event of an accident. It might also make you less likely to claim for minor repairs.
When do I pay my car insurance excess?
You pay your car insurance excess when you make a claim. If the cost of the repair is less than your excess, you may choose not to claim, as you would cover the full cost yourself.
Do I pay excess if the accident wasn't my fault?
Not always. If your insurer confirms the accident was not your fault and they successfully recover the costs from the third party, they may waive your excess or refund it to you. However, this depends on your policy terms and the insurer's ability to recover the funds.
Is excess insurance the same as my car insurance excess?
No. Your car insurance excess is the amount you pay as part of a claim on your main policy. Excess insurance is a separate policy that covers the cost of your car insurance excess, offering an additional layer of protection.
If you want to read more articles similar to Understanding Car Insurance Excess, you can visit the Insurance category.
