21/10/2019
Ensuring your Motability vehicle is regularly serviced is not just a good idea; it's a fundamental part of maintaining its reliability, safety, and compliance with your lease agreement. For many, a Motability car represents essential independence, and keeping it in peak condition means uninterrupted mobility. But a common question that arises is: how often should you actually book a service for your Motability vehicle?
Unlike privately owned cars where service intervals might sometimes be stretched, the Motability Scheme has clear guidelines that are designed to keep your vehicle in optimal working order throughout your lease. These guidelines are primarily dictated by the vehicle's manufacturer and are crucial to adhere to. Let's delve into the specifics to ensure you're always on top of your Motability car's maintenance schedule.

- Understanding Motability Servicing: What's Included?
- The Golden Rule: Manufacturer Guidelines
- Factors Influencing Your Service Schedule
- What Does a Motability Service Cover?
- Service vs. MOT: What's the Difference?
- Booking Your Motability Service
- The Importance of Adhering to the Schedule
- Common Service Interval Examples (Illustrative)
- Frequently Asked Questions (FAQs)
- Do I have to pay for servicing my Motability car?
- Where can I get my Motability car serviced?
- What if I do very low mileage? Do I still need an annual service?
- What happens if I miss a scheduled service?
- Is the MOT test also included in my Motability lease?
- Can I take my Motability car to any garage for a service?
- Is breakdown assistance included with my Motability vehicle?
- Conclusion
Understanding Motability Servicing: What's Included?
One of the significant advantages of the Motability Scheme is that routine servicing and maintenance are typically included as part of your lease package. This means you won't face unexpected bills for standard upkeep. This comprehensive cover is designed to provide complete peace of mind, allowing you to focus on your journey rather than the mechanics.
When you lease a car through Motability, the arrangement covers:
- All routine servicing in line with the manufacturer’s schedule.
- Standard maintenance and repairs, including replacement parts due to normal wear and tear.
- Tyre repairs and replacements through Kwik Fit.
- Breakdown assistance from the RAC.
- Windscreen repairs or replacements.
- An annual MOT test for vehicles aged three years and over.
This extensive coverage simplifies vehicle ownership for many, removing the financial burden and administrative hassle of maintenance.
The Golden Rule: Manufacturer Guidelines
The most important factor determining your Motability car's service frequency is the manufacturer's recommended schedule. Every vehicle comes with a service book or digital service record that outlines exactly when specific checks and maintenance tasks should be performed. This is usually based on a combination of time and mileage, whichever comes first.
For example, a common service interval might be 'every 12 months or 10,000 miles', but this can vary significantly between different makes and models. Modern cars, particularly those with sophisticated engine management systems, might have 'long-life' or 'flexible' service schedules, which can extend intervals up to 24 months or 20,000 miles, depending on driving conditions and how the car's sensors detect wear and tear.
It's vital to consult your specific vehicle's handbook or speak directly with your Motability dealership to confirm the exact servicing requirements for your car. Adhering to these guidelines is not merely a suggestion; it is a contractual obligation under your lease agreement and is essential for maintaining your vehicle's warranty.
Factors Influencing Your Service Schedule
While manufacturer guidelines are paramount, several factors can influence the actual wear and tear on your vehicle and, in some cases, might necessitate more frequent checks, even if not a full service:
- Mileage: High mileage drivers will naturally hit the mileage threshold for servicing sooner than the time threshold. If you cover significantly more miles than average, your car will require servicing more often.
- Driving Style: Aggressive driving, frequent harsh braking, or rapid acceleration can put more strain on vehicle components, potentially accelerating wear and tear.
- Driving Conditions: Vehicles predominantly used for short, stop-start journeys in urban environments often accumulate 'harder' miles than those used for long, consistent motorway trips. Extreme weather conditions (very hot or very cold) can also impact component longevity.
- Vehicle Type: Electric vehicles (EVs) typically have fewer moving parts than petrol or diesel cars, meaning their service schedules can sometimes be longer. However, they still require regular checks of brakes, tyres, suspension, and electrical systems.
What Does a Motability Service Cover?
A standard service for your Motability vehicle is a comprehensive check-up designed to ensure everything is running smoothly and safely. While the exact items can vary slightly by manufacturer and service level (e.g., minor vs. major service), a typical service will generally include:
- Oil and Filter Change: Replacing the engine oil and oil filter is fundamental for engine health.
- Fluid Level Checks: Topping up or replacing brake fluid, coolant, power steering fluid, and windscreen washer fluid.
- Brake System Inspection: Checking brake pads, discs, and calipers for wear and tear.
- Tyre Inspection: Checking tread depth, pressure, and overall condition for damage or uneven wear. Remember, tyre replacement and puncture repairs are included in your lease.
- Light and Electrical System Checks: Ensuring all interior and exterior lights, indicators, and warning lights are functioning correctly.
- Wiper Blades and Washer Jets: Checking condition and operation.
- Suspension and Steering Components: Inspecting for wear, damage, or leaks.
- Exhaust System Check: Looking for damage or corrosion.
- Battery Health Check: Assessing the battery's charge and overall condition.
- Diagnostic Scan: Checking the vehicle's onboard computer for any fault codes.
- General Health Check: A thorough visual inspection of the vehicle for any potential issues.
Service vs. MOT: What's the Difference?
It's important to understand that a service and an MOT are two distinct requirements, although they often happen around the same time of year for convenience.
- A Service: This is preventative maintenance. Its purpose is to keep your car running efficiently, reliably, and to identify potential issues before they become major problems. It's about maintaining the health of your vehicle.
- An MOT (Ministry of Transport) Test: This is a legal requirement for most vehicles aged three years and over in the UK. Its purpose is to ensure your vehicle meets minimum road safety and environmental standards at the time of the test. It is not a guarantee of the vehicle's mechanical condition for the year ahead, nor does it cover the general mechanical health of the engine, clutch, or gearbox.
For your Motability vehicle, both routine servicing and the annual MOT (once your car is three years old) are included in your lease package. Your Motability dealer will typically arrange the MOT alongside a service, making it convenient for you.
Booking Your Motability Service
Booking a service for your Motability vehicle is straightforward. You should always contact your supplying Motability dealer or an approved main dealer for your vehicle's make. They have the specialist knowledge, tools, and genuine parts required to service your specific vehicle correctly and keep your warranty valid.
It's recommended to book your service well in advance of the due date to ensure you can get an appointment at a convenient time. Your dealer will remind you when a service is due, often through letters, emails, or phone calls, but it's always good practice to keep track yourself.
The Importance of Adhering to the Schedule
Missing a scheduled service for your Motability vehicle can have several serious implications:
- Breaching Your Lease Agreement: Your lease contract requires you to maintain the vehicle according to the manufacturer's guidelines. Failing to do so could be considered a breach of contract.
- Invalidating Your Warranty: Most manufacturers require a full service history to uphold their warranty. If you miss a service and a component fails, the repair might not be covered.
- Compromising Safety: Regular servicing identifies potential safety issues, such as worn brakes or steering components, before they become dangerous. Missing services puts you and other road users at risk.
- Increased Running Costs: A well-maintained vehicle is generally more fuel-efficient and less likely to suffer from costly breakdowns or premature wear of parts.
- Reduced Reliability: Neglected vehicles are more prone to unexpected breakdowns, which can be highly disruptive, especially if you rely on your car for essential mobility.
Common Service Interval Examples (Illustrative)
| Vehicle Type/Manufacturer | Typical Service Interval | Notes |
|---|---|---|
| Standard Petrol/Diesel (e.g., Ford, Vauxhall) | 12 months or 10,000-12,500 miles | Whichever comes first. This is a very common interval. |
| Long-Life Service (e.g., Volkswagen, Audi, Skoda) | Up to 24 months or 18,000-20,000 miles | Variable, depends on driving conditions and oil quality sensor readings. |
| Electric Vehicles (EVs) (e.g., Nissan Leaf, MG ZS EV) | Often 12-24 months or 12,000-25,000 miles | Fewer mechanical components mean less frequent servicing, but still essential checks on battery, brakes, and software. |
| Commercial Vans (Motability Scheme allows some vans) | Often 12 months or 15,000-25,000 miles | Can vary widely based on duty cycle and manufacturer. |
Frequently Asked Questions (FAQs)
Do I have to pay for servicing my Motability car?
No, routine servicing and maintenance are included in your Motability lease package. This covers all scheduled services, standard repairs, and even things like tyre replacements and breakdown assistance.
Where can I get my Motability car serviced?
You must have your Motability vehicle serviced by an authorised main dealer for your car's make. This ensures that genuine parts are used, and the work is carried out by trained technicians, keeping your warranty valid and your lease agreement compliant. Your supplying dealer is usually the best first point of contact.
What if I do very low mileage? Do I still need an annual service?
Yes, even if you do very low mileage, your car still needs to be serviced according to the time interval (e.g., annually). Components like engine oil degrade over time, regardless of mileage, and regular checks are essential for safety and to maintain your warranty.
What happens if I miss a scheduled service?
Missing a service can lead to serious consequences. It could invalidate your warranty, potentially lead to higher repair costs down the line, and might even be considered a breach of your lease agreement. It's crucial to adhere to the manufacturer's schedule.
Is the MOT test also included in my Motability lease?
Yes, once your Motability vehicle is three years old, its annual MOT test is included as part of your lease package. Your dealer will usually arrange this for you alongside a service.
Can I take my Motability car to any garage for a service?
No, you must take your Motability car to an authorised main dealer for your vehicle's make. This is a condition of your lease agreement and ensures that all work is carried out to the manufacturer's standards.
Is breakdown assistance included with my Motability vehicle?
Yes, comprehensive breakdown assistance from the RAC is included as part of your Motability lease, providing peace of mind should you encounter any issues on the road.
Conclusion
In summary, the frequency of servicing for your Motability vehicle is primarily determined by the manufacturer's recommended schedule, which typically involves an annual service or a service every set number of miles, whichever comes first. Adhering to this schedule is paramount for your safety, to maintain your vehicle's warranty, and to comply with the terms of your lease agreement.
With servicing, maintenance, tyres, and breakdown cover all included, the Motability Scheme truly offers a worry-free motoring experience. By simply following your dealer's guidance and your car's service reminders, you can ensure your Motability vehicle remains reliable, efficient, and ready to support your independence for the entirety of your lease.
If you want to read more articles similar to How Often Should Your Motability Car Be Serviced?, you can visit the Servicing category.
