26/07/2013
Halfords stands as a cornerstone of the United Kingdom's automotive, cycling, and leisure retail landscape. For decades, it has been the go-to destination for motorists, cyclists, and outdoor enthusiasts alike, offering an unparalleled range of products and services designed to keep you moving, safe, and prepared for any adventure. While millions are familiar with their high street stores and extensive online presence, fewer might ponder the operational heart of this expansive enterprise: the Halfords Head Office. Understanding its location, functions, and the breadth of products and services Halfords provides offers a deeper insight into this iconic British brand.

The Head Office serves as the strategic nerve centre for Halfords Group, overseeing everything from supply chain logistics and financial management to product development and customer service initiatives across its vast network. It's the place where decisions are made that impact the everyday experiences of countless customers across the UK, ensuring that Halfords continues to meet the evolving needs of its diverse clientele.
- Locating the Halfords Head Office
- The Extensive Product and Service Range of Halfords
- In-Store Expertise and Services
- The Halfords Motoring Club
- How to Contact Halfords
- Frequently Asked Questions About Halfords
- Where exactly is Halfords Head Office located?
- What are the operating hours for the Halfords Head Office?
- Who is a primary contact at Halfords Head Office?
- What types of products and services does Halfords offer to the public?
- Can I purchase items directly from the Halfords Head Office?
- How can I contact Halfords for customer service or product inquiries?
- What is the Halfords Motoring Club?
Locating the Halfords Head Office
For those interested in the operational core of Halfords, the Head Office is strategically situated in the heart of England. This central location facilitates efficient management and coordination for a company with a nationwide footprint.
The Halfords Head Office is precisely located at:
- Address: Icknield St Dr, Washford Ln, Redditch B98 0DE, United Kingdom, England.
This address marks the pivotal point from which the company's extensive operations are orchestrated. It's not a retail outlet where you can browse products or receive vehicle services, but rather the administrative and corporate hub.
Operating Hours of the Head Office
Like any major corporate entity, the Halfords Head Office operates on a structured schedule, catering to its internal functions and various business interactions. Understanding these hours is crucial for any official correspondence or planned visits (which would typically be by appointment only, given its corporate nature).
The Halfords Head Office is open during the following hours:
| Day | Operating Hours |
|---|---|
| Monday | 9:00 AM – 6:00 PM |
| Tuesday | 9:00 AM – 6:00 PM |
| Wednesday | 9:00 AM – 6:00 PM |
| Thursday | 9:00 AM – 6:00 PM |
| Friday | 9:00 AM – 6:00 PM |
| Saturday | 9:00 AM – 6:00 PM |
| Sunday | 10:00 AM – 5:00 PM |
These hours reflect a comprehensive working week, including weekend operations, which is indicative of a dynamic retail business that supports its widespread store network and online presence seven days a week.
Primary Contact at the Head Office
For specific corporate inquiries or direct communication related to the systems and operational aspects of Halfords, a key contact has been identified. This individual plays a crucial role in the technological infrastructure that underpins Halfords' vast retail and online operations.
- Primary Contact: D. Griffiths (Systems Director) at Halfords - Head Office.
For general customer service or product-related queries, it is always recommended to use the dedicated customer service channels available through the Halfords website or by visiting a local store, as the Head Office is not equipped to handle individual customer product inquiries or returns.
The Extensive Product and Service Range of Halfords
While the Head Office manages the strategic direction, the true face of Halfords to the public is its extensive array of products and services available in stores and online. Halfords is renowned for its comprehensive offerings across several key categories, making it a convenient one-stop shop for many household needs related to transport and leisure.

Motoring Essentials and Accessories
Halfords has long been synonymous with motoring. Its aisles are packed with everything a driver could need, from routine maintenance items to comfort and safety accessories. This category is incredibly broad, catering to everyday commuters, long-distance travellers, and even car enthusiasts looking to enhance their vehicles.
- Car Parts: A vast selection of essential car parts, ensuring vehicles can be maintained and repaired effectively. This includes crucial components for various makes and models.
- Car Accessories: From interior comforts like seat covers and floor mats to exterior enhancements and practical additions, Halfords offers a wide range of accessories to personalise and improve any car.
- Car Batteries: A critical component for any vehicle, Halfords provides a comprehensive range of car batteries, often with fitting services available in-store to ensure proper installation.
- Car Bulbs: Essential for safety and visibility, a wide variety of car bulbs are stocked, with expert fitting services to help motorists quickly replace faulty lights.
- Car Cleaning: Products for both interior and exterior car cleaning, from car shampoos and polishes to detailing kits, ensuring vehicles can be kept pristine.
- Wiper Blades: Crucial for clear visibility in all weather conditions, Halfords offers a range of wiper blades, also with convenient fitting services.
- Brakes: Essential components for vehicle safety, including brake pads and discs, often available for various vehicle types.
- Air Con: Products and services related to vehicle air conditioning systems, helping to maintain comfort during warmer months.
- Tools: A comprehensive selection of hand tools and power tools specifically for automotive maintenance and DIY projects.
- Workshop: Equipment and supplies for home mechanics and professional workshops, ranging from jacks and stands to specialised diagnostic tools.
- Motorcycle Accessories: Catering to two-wheeled motoring enthusiasts, Halfords also stocks a selection of accessories for motorcycles.
Cycling and Scooting Solutions
Beyond cars, Halfords is a leading retailer in the cycling world, catering to riders of all ages and abilities. Their commitment to cycling extends from selling bikes to offering repair services and essential gear.
- Bikes: An extensive range including road bikes for speed, mountain bikes for off-road adventures, hybrid bikes for versatile commuting, and electric bikes for assisted riding.
- Kids Bikes: A vibrant selection of bikes designed for children of all ages, promoting outdoor activity and learning to ride.
- Scooters: Both traditional kick scooters and the increasingly popular E-scooters, offering alternative modes of personal transport.
- Bike Repair: Expert bike repair services are available in many stores, ensuring cyclists can keep their bikes in top condition for safety and performance.
- Cycling Clothing: A selection of apparel designed for comfort and safety while cycling, including helmets, gloves, and reflective gear.
Leisure and Travel Equipment
For those who love the great outdoors or require practical solutions for travel, Halfords extends its offerings into leisure and travel essentials.
- Camping: A wide array of camping gear, including sleeping bags, cooking equipment, and camping furniture, to make outdoor adventures comfortable.
- Tents: Various sizes and styles of tents, suitable for solo adventurers, couples, or families, ensuring shelter in the wilderness.
- Roof Bars and Roof Boxes: Essential for increasing vehicle carrying capacity, allowing for easy transport of luggage, sports equipment, or camping gear.
- Travel Accessories: Other accessories designed to make journeys smoother, from car tidies to travel pillows.
Child Safety and Transport
Understanding the needs of families, Halfords places a strong emphasis on child safety during travel.
- Car Seats: A crucial category, offering a wide range of child car seats suitable for different ages and weights, with expert advice and fitting services to ensure maximum safety.
- Child Seats: Specifically designed seats to secure children safely within a vehicle, adhering to strict safety standards.
In-Store Expertise and Services
Beyond just selling products, Halfords prides itself on offering valuable in-store services that provide convenience and expert assistance to customers. These services often include:
- Bulb Fitting: Quick and efficient replacement of vehicle bulbs by trained staff.
- Wiper Blade Fitting: Professional installation of new wiper blades to ensure optimal visibility.
- Battery Fitting: Expert fitting of new car batteries, often including checks of the charging system.
- Free Car Checks: A range of complimentary checks, such as tyre pressure, oil levels, and battery health, helping motorists stay on top of vehicle maintenance.
These services underscore Halfords' commitment to not just selling products, but also providing the expertise and convenience that modern motorists and cyclists require.
The Halfords Motoring Club
To further enhance customer value, Halfords offers the Motoring Club, a membership programme designed to provide exclusive benefits and savings. Members can often enjoy discounts on products and services, freebies, and priority access to certain offers. This initiative reflects Halfords' desire to build lasting relationships with its customer base, rewarding loyalty and making vehicle maintenance more affordable.
How to Contact Halfords
While the Head Office details are useful for corporate matters, for general inquiries, product information, or customer support, Halfords provides more accessible channels:
- Website: The primary point of contact for most customers is the official Halfords website:
www.halfords.com
The website offers detailed product information, online purchasing options, store locators, and a comprehensive customer service section.
- Landline (Head Office): For specific inquiries directed at the Head Office, the landline number provided is 01527 517601. This number is generally for business-to-business or corporate communications rather than direct customer service.
- In-Store: Visiting a local Halfords store is often the best way to get hands-on advice, view products, or utilise their fitting and repair services.
It is important to note that Halfords, as a publicly traded company, adheres to strict financial reporting standards. Financial information is published on their company website in accordance with UK legislation, ensuring transparency and accountability. The integrity of this financial information, as well as the overall maintenance of the group's website, is the responsibility of the directors, extending to the ongoing accuracy of the financial data presented online.
Frequently Asked Questions About Halfords
Where exactly is Halfords Head Office located?
The Halfords Head Office is located at Icknield St Dr, Washford Ln, Redditch B98 0DE, United Kingdom, England. This is the central administrative hub, not a retail store.

What are the operating hours for the Halfords Head Office?
The Halfords Head Office is open Monday to Saturday from 9:00 AM to 6:00 PM, and on Sundays from 10:00 AM to 5:00 PM. These hours are for corporate operations and not for customer shopping.
Who is a primary contact at Halfords Head Office?
D. Griffiths, the Systems Director, is a primary contact at the Halfords Head Office for relevant corporate or systems-related inquiries.
What types of products and services does Halfords offer to the public?
Halfords offers a vast range of products and services across motoring, cycling, and leisure. This includes car accessories and parts, car batteries, car bulbs, car cleaning products, tools, bikes (road, mountain, hybrid, electric, kids), scooters, camping gear, tents, roof bars, roof boxes, and child car seats. Services include bike repair, bulb, wiper blade, and battery fittings, and free car checks.
Can I purchase items directly from the Halfords Head Office?
No, the Halfords Head Office is a corporate and administrative facility, not a retail store. All purchases must be made through Halfords retail stores or their official website, www.halfords.com.
How can I contact Halfords for customer service or product inquiries?
For customer service, product information, or general inquiries, it's best to visit the Halfords official website (www.halfords.com), use their online contact forms, or visit your nearest Halfords retail store. The Head Office landline (01527 517601) is typically for corporate or business-to-business communications.
What is the Halfords Motoring Club?
The Halfords Motoring Club is a membership programme designed to offer exclusive benefits and savings to its members, including discounts on products and services, and other special offers, rewarding customer loyalty for their motoring needs.
In conclusion, Halfords continues to be an integral part of British life for motorists, cyclists, and outdoor enthusiasts. While its Head Office in Redditch serves as the vital strategic core, it is the comprehensive range of products and services, combined with expert advice and convenient in-store offerings, that truly defines the Halfords experience for millions across the UK. Whether you're in need of a new bike, essential car parts, or advice on maintaining your vehicle, Halfords remains a reliable and extensive resource.
If you want to read more articles similar to Your Guide to Halfords Head Office & Offerings, you can visit the Automotive category.
