05/02/2013
Navigating the healthcare landscape can sometimes feel like a labyrinth, but understanding your local GP practice is a crucial first step towards effective health management. Greenford Road Medical Centre stands as a prominent GP practice within the Greenford area, dedicated to serving its community with a comprehensive range of medical services. Whether you're seeking to book an appointment, understand the facilities available, or gauge the practice's performance, this article aims to provide a clear and detailed overview.
Contacting Greenford Road Medical Centre
Reaching out to your GP practice is often the initial point of contact for all your healthcare needs. Greenford Road Medical Centre makes this straightforward. For appointments and general enquiries, patients can directly contact the centre by dialling 02085 758347. The practice is located at 591 Greenford Road, Greenford, Middlesex, UB6 8QH. While a direct email address is not provided in the available information, the phone number serves as the primary channel for patient communication.
Services and Clinics Offered
Greenford Road Medical Centre offers a variety of services designed to cater to diverse patient needs. These include:
- Minor Surgery: The practice provides in-house minor surgery, which can encompass procedures such as the removal of moles and skin lesions. This convenience means patients can often receive these treatments without needing to be referred to external facilities.
- Child Health and Development: Essential services for monitoring and supporting the healthy growth and development of children are available.
- Learning Disability Health Check: The centre is committed to ensuring individuals with learning disabilities receive appropriate and regular health checks to manage their well-being effectively.
The practice also supports the Electronic Prescription Service (EPS). This modern approach allows patients to receive their prescriptions electronically, eliminating the need for paper copies and streamlining the process of obtaining medication from a pharmacy of their choice.
Opening Times
Consistent and accessible opening hours are vital for any medical centre. Greenford Road Medical Centre operates from Monday to Friday, opening its doors at 08:30 and closing at 18:30 each day. This provides a substantial window for patients to access services throughout the working week.
| Day | Opening Time | Closing Time |
|---|---|---|
| Monday | 08:30 | 18:30 |
| Tuesday | 08:30 | 18:30 |
| Wednesday | 08:30 | 18:30 |
| Thursday | 08:30 | 18:30 |
| Friday | 08:30 | 18:30 |
Facilities and Accessibility
Ensuring that all patients can access the centre comfortably and efficiently is a priority. Greenford Road Medical Centre has made provisions for accessibility:
- Disabled WC: Accessible toilet facilities are available.
- Induction Loop: An induction loop system is in place to assist patients with hearing aids.
- Step-Free Access: The centre offers step-free access, making entry easier for those with mobility issues.
- Wheelchair Access: Facilities are designed to accommodate wheelchairs.
- Parking: Car parking is available for patients.
These facilities underscore the practice's commitment to inclusivity and patient comfort.
Medical Staff
A dedicated team of medical professionals forms the backbone of any GP practice. Greenford Road Medical Centre is staffed by a team of 4 medical professionals, including:
- Dr Rosalyn A Lewis (General Practitioner, GMC Number: 2949202)
- Dr Jacqueline Swords (General Practitioner, GMC Number: 3321863)
- Dr Pedram Azarbod (General Practitioner, GMC Number: 6053523)
- Dr Salewa Makoyawo (General Practitioner, GMC Number: 5207961)
This team works collaboratively to provide high-quality care to the registered patient list.
Patient Demographics and Online Services
Greenford Road Medical Centre serves a significant patient population, with a total of 7668 registered patients. Of these, 3616 are female and 4052 are male. The practice actively promotes the use of online services to enhance patient engagement and convenience.
Online Appointment Booking and Cancellation
The practice enables patients to book and cancel appointments online through its principal system. As of the reporting period, 3729 patients were registered to use these online transactional services, with 231 appointment scheduling or cancellation transactions occurring within the month.
Online Repeat Prescription Ordering
Similarly, patients can order repeat prescriptions online. With 3733 patients registered for this service, 567 prescriptions were ordered online during the reporting month, highlighting the efficiency and uptake of digital solutions.
Online Patient Record Access
For those who wish to have greater insight into their health records, Greenford Road Medical Centre allows online access to detailed coded care records. A total of 444 patients are registered for this service, with 414 accesses recorded in the reporting period, demonstrating a growing trend in patients actively managing their health information.
Practice Performance Metrics
Understanding how a GP practice performs across various key areas can be informative for patients. Greenford Road Medical Centre's performance is measured against several indicators:
| Measure | Value |
|---|---|
| Cancer Detection Rate | 38.24% (34 new diagnoses) |
| Cervical Cancer Screening | 65.3% (of 2186 eligible women) |
| Dementia - Face to Face Reviews | 84.91% (of 53 patients diagnosed) |
| Diabetes - Managing Blood Glucose Level (HbA1c) | 72.57% (of 463 patients) |
| Flu Vaccinations - Aged 65 and over | 71.0% (of 908 eligible people) |
| Flu Vaccinations - Under 65 At Risk Groups | 51.6% (of 672 eligible people) |
| High Blood Pressure Management | 82.48% (of 982 patients) |
| Mental Health – Comprehensive Care Planning | 79.52% (of 83 patients) |
| Patient Experience - Confidence and Trust in healthcare professional | 93.32% (of 86 respondents) |
| Patient Satisfaction with GP Practice Appointment Times | 61.40% (of 92 respondents) |
| Percentage of children aged 1 completed primary course of 5:1 vaccine | 91.96% |
| Proportion of children aged 2 with Haemophilus influenzae type b and Meningitis C booster vaccine | 89.47% |
| Proportion of children aged 2 with Measles, Mumps and Rubella vaccine | 89.47% |
| Proportion of children aged 2 with pneumococcal conjugate booster vaccine | 89.47% |
| Stroke prevention: medication for patients with atrial fibrillation | 100.00% (of 75 patients) |
The Care Quality Commission (CQC) inspection rating for Greenford Road Medical Centre is 'Good', indicating a positive assessment of the services provided. While some satisfaction metrics, like appointment times, show room for improvement, other areas, such as patient trust and specific vaccination uptake, demonstrate strong performance.
Frequently Asked Questions
Q1: How do I book an appointment at Greenford Road Medical Centre?
You can book an appointment by calling the practice directly on 02085 758347. Online booking is also available for registered users.
Q2: What are the opening hours for the practice?
The centre is open from 08:30 to 18:30, Monday to Friday.
Q3: Can I get my repeat prescriptions online?
Yes, Greenford Road Medical Centre offers an online service for ordering repeat prescriptions. You will need to be registered for online services.
Q4: Does the practice have parking facilities?
Yes, car parking is available for patients.
Q5: What types of services are offered besides general consultations?
The practice offers minor surgery, child health and development checks, and learning disability health checks, among other services.
In conclusion, Greenford Road Medical Centre is a well-established GP practice equipped to handle a range of healthcare needs. With its accessible location, comprehensive services, dedicated staff, and increasing adoption of online patient services, it aims to provide efficient and effective care to the Greenford community.
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