05/06/2009
Navigating the UK's extensive motorway network often means relying on service stations for essential stops. Frankley Services, strategically located on the M5 between junctions 3 and 4, and with close links to the M6 and M42, is a significant hub for travellers. This guide aims to provide a comprehensive overview of what Frankley Services, particularly the northbound M6 section managed by Moto, has to offer, addressing common questions about its facilities, pricing, and history.

Frankley Services: Location and Access
Frankley Services operates as two distinct sites, one for northbound traffic and one for southbound, with no direct public connection between them. The northbound services are easily identifiable from the M5 motorway, nestled between junctions 3 and 4. Its postcode is B32 4AR, placing it geographically north of Bromsgrove and south of Birmingham. The site's proximity to major routes like the M6 and M42 makes it a convenient stopping point for a wide range of journeys.
Parking at Frankley Services
Understanding parking regulations and costs is crucial for any motorway stop. At Frankley Services, the initial parking period is generous: the first 2 hours are free for all vehicles. This allows ample time to refuel, grab a bite, or use the facilities without immediate concern for charges. However, beyond this 2-hour window, parking fees apply. Cars are charged at £15, while larger vehicles such as HGVs, caravans, and motorhomes face a higher fee of £29. For HGV drivers, an option exists to pay £32, which includes a £10 food voucher, offering a potential saving for those planning a longer stop and a meal.
Payment for parking can be made conveniently either in the on-site shop or by using the JustPark app. For northbound services, the location code is 625128, and for southbound services, it's 625129. HGVs have an additional payment option via SNAP, with corresponding location codes 13471 (northbound) and 13472 (southbound). It's important to note that these fees are strictly enforced by GroupNexus, so adhering to the time limits is advisable.
Parking Facilities Summary:
| Vehicle Type | Free Parking Duration | Cost After Free Period | HGV Special Offer |
|---|---|---|---|
| Cars | First 2 hours | £15 | N/A |
| HGVs, Caravans, Motorhomes | First 2 hours | £29 | £32 (includes £10 food voucher) |
It is important to remember that parking prices are indicative and provided by third parties. It is always best to check current pricing with staff on site before or after your stay.

Fuel Services and Pricing
Frankley Services has been a location of interest regarding fuel pricing. In July 2020, Moto revealed that Frankley would be one of their trial sites for competitive fuel pricing. This initiative aimed to explore offering more competitive fuel rates compared to typical motorway service stations. The forecourt is operated by BP and includes a shop and Costa Express, in addition to a Greggs. While the initial trial indicated a move towards more competitive pricing, it is always recommended to compare fuel prices at the pump before making a purchase.
Catering and Retail Options
Frankley Services boasts a comprehensive range of catering and retail outlets to cater to diverse tastes and needs. On both sides of the services, travellers can find popular chains such as Burger King, Costa Coffee, and Greggs. Additionally, options like Costa Express, f'real Milkshakes, Krispy Kreme, and Tango Ice Blast are available for quick refreshments and treats.
The northbound services, specifically, offer further choices including a KFC restaurant, which opened in March 2024, and M&S Simply Food for convenience groceries and snacks. WHSmith is also present, providing reading material and travel essentials.
Catering Facilities:
- Both Sides: Burger King, Costa Coffee, Greggs, Costa Express, f'real Milkshakes, Krispy Kreme, Tango Ice Blast
- Northbound Only: KFC, M&S Simply Food, WHSmith
Amenities and Facilities
Beyond food and fuel, Frankley Services provides a range of amenities. Standard parking bays and toilet facilities are available. Notably, the car park does not have a height restriction barrier, which is beneficial for larger vehicles. However, clearly marked parent and child parking bays are not available at this location. For those needing enhanced facilities, the northbound services offer showers and an &Play area, alongside Changing Places facilities, which are crucial for individuals with complex needs and their carers.
Electric Vehicle Charging
In line with the growing demand for electric vehicle infrastructure, Frankley Services has significantly upgraded its charging capabilities. The northbound services are equipped with GRIDSERVE Electric Highway chargers, offering 50kW CCS, 50kW CHAdeMO, and 22kW Type 2 options. The southbound side also features GRIDSERVE Electric Highway chargers, including a high-power 350kW CCS and 100kW CHAdeMO, plus a 22kW Type 2. Furthermore, twelve Tesla Superchargers, capable of 250kW, were also made operational on the southbound side in March 2024, providing rapid charging for Tesla vehicles.

History and Trivia
Frankley Services holds a unique place in the history of UK motorway service areas. It is noted as having some of the oldest buildings on the network, despite not being particularly acclaimed for its architecture. The site has seen periods of development and change, including a significant refurbishment on the northbound side in March 2017 with the opening of the M&S Simply Food store. The expansion of Greggs outlets, both on the forecourt and within the main amenity building, also reflects evolving consumer demand.
The location has also been subject to local discussions, including a past attempt to rename the site 'Birmingham South services', despite the city boundary running around the site. The historical context also includes boarded-up areas in the early 2010s, a contrast to more recently developed service areas, highlighting the continuous need for adaptation in the industry.
Frequently Asked Questions
Is Frankley Services free?
Parking at Frankley Services is free for the first 2 hours for all vehicles. Charges apply after this period.
Where is Costa located at Frankley Services?
Costa Coffee is available on both the northbound and southbound sides of Frankley Services. The northbound Costa is located within the main amenity building, accessible directly off the M5 between junctions 3 and 4.

What are the parking charges at Frankley Services?
After the initial 2 free hours, cars are charged £15, and HGVs, caravans, and motorhomes are charged £29. HGVs have an option to pay £32 which includes a £10 food voucher.
Are there EV charging points at Frankley Services?
Yes, Frankley Services offers electric vehicle charging. The northbound side has GRIDSERVE chargers (50kW CCS, 50kW CHAdeMO, 22kW Type 2), and the southbound side has GRIDSERVE chargers (350kW CCS, 100kW CHAdeMO, 22kW Type 2) and Tesla Superchargers (250kW).
Can I stay overnight at Frankley Services?
While there are no explicit overnight parking facilities mentioned for general public use, the Travelodge hotel is available on the southbound side, offering accommodation options.
Conclusion
Frankley Services provides a well-rounded offering for motorway travellers, combining essential fuel and rest facilities with a variety of food, retail, and modern amenities like EV charging. The initial free parking period is a welcome feature, and the range of services available, from major fast-food chains to convenience stores and enhanced accessibility options, makes it a practical and valuable stop on the M5 and connected motorways. Always confirm the latest details regarding pricing and facility availability directly at the location.
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