21/10/2021
When it comes to finding a reliable and customer-focused dealership for all your automotive needs in the Chippenham area and beyond, MRG Chippenham Ford stands out. More than just a place to buy a new car, MRG Chippenham Ford offers a comprehensive suite of services designed to keep your Ford running smoothly throughout its lifespan. Whether you're in the market for a brand-new model, need routine maintenance, or require expert repairs, their dedicated team is equipped to handle it all with professionalism and efficiency. This article delves into the diverse array of services that make MRG Chippenham Ford a trusted name in the Wiltshire automotive landscape.

New and Used Vehicle Sales
At the heart of MRG Chippenham Ford's offering is their extensive selection of both new and pre-owned Ford vehicles. Their showroom is a testament to the latest innovations from Ford, showcasing everything from the popular Ford Focus and the versatile Ford Kuga to the robust Ford Ranger and the family-favourite Ford Puma. Each new model is presented with the latest specifications, technology, and innovative features that Ford is renowned for.
Beyond the new car experience, MRG Chippenham Ford also boasts a carefully curated inventory of used vehicles. These aren't just any used cars; they are often part-exchanges from satisfied customers, meticulously inspected and prepared by their skilled technicians. This commitment to quality means you can drive away with confidence, knowing your pre-owned Ford has undergone rigorous checks. Their sales team is knowledgeable and approachable, dedicated to understanding your individual needs and budget to help you find the perfect vehicle. They are adept at explaining the nuances of different models, available finance options, and the benefits of choosing a Ford.
Aftersales and Servicing Expertise
The relationship with a vehicle doesn't end once it leaves the forecourt. MRG Chippenham Ford understands this intrinsically, which is why their aftersales department is a cornerstone of their operation. They offer a full spectrum of servicing options to ensure your Ford remains in optimal condition. This includes:
Routine Maintenance and Servicing
Regular servicing is crucial for maintaining the performance, safety, and longevity of your vehicle. MRG Chippenham Ford provides scheduled servicing tailored to your Ford's specific requirements, as outlined in the owner's manual. These services typically include:
- Oil and Filter Changes: Essential for engine lubrication and health.
- Brake Checks and Replacements: Ensuring your stopping power is reliable.
- Tyre Inspections and Replacements: Maintaining grip, fuel efficiency, and safety.
- Fluid Level Checks and Top-Ups: Including coolant, brake fluid, and windscreen washer fluid.
- Multi-Point Inspections: A comprehensive check of various vehicle components.
Using genuine Ford parts is paramount in their servicing. These parts are designed to the exact specifications of your vehicle, ensuring a perfect fit and optimal performance, which can also help maintain your vehicle's warranty.
MOT Testing
An annual MOT test is a legal requirement for vehicles over three years old. MRG Chippenham Ford is an authorised MOT testing centre. Their experienced technicians conduct thorough inspections to ensure your vehicle meets the road safety and environmental standards required. If any issues are identified, they can provide clear explanations and competitive quotes for any necessary repairs to get your vehicle through its MOT.
Vehicle Repairs
From minor issues like faulty bulbs or wipers to more complex mechanical problems, MRG Chippenham Ford's workshop is equipped with the latest diagnostic tools and technology. Their technicians are highly trained and specialise in Ford vehicles, meaning they have the in-depth knowledge to diagnose and repair a wide range of issues efficiently. Whether it's an engine problem, a transmission issue, or electrical faults, you can trust their expertise.
Tyre Services
Properly maintained tyres are critical for safety and fuel economy. MRG Chippenham Ford offers comprehensive tyre services, including checks for wear and tear, pressure adjustments, puncture repairs, and replacement with high-quality tyres from leading brands. They can advise on the best tyres for your specific model and driving conditions.
Brake Services
Your braking system is a vital safety component. MRG Chippenham Ford provides expert brake inspections, servicing, and repairs. This includes checking brake pads, discs, fluid levels, and the overall functionality of the braking system to ensure optimal stopping performance.
Air Conditioning Servicing
A well-functioning air conditioning system is essential for comfort, especially during warmer months. MRG Chippenham Ford offers air conditioning servicing, including re-gassing and system checks, to ensure your system is working efficiently and free from harmful bacteria.
Parts and Accessories
To complement their servicing and repair capabilities, MRG Chippenham Ford also maintains a well-stocked parts department. They supply genuine Ford parts and a range of accessories designed to enhance your vehicle's style, comfort, or utility. Whether you need replacement parts or wish to personalise your Ford, their team can help you find exactly what you're looking for.
Customer Service and Experience
What truly sets MRG Chippenham Ford apart is their unwavering commitment to customer service. They strive to create a welcoming and transparent environment for every visitor. From the moment you step into the dealership, you'll be greeted by friendly and helpful staff who are there to assist you without pressure. They understand that buying or servicing a car can be a significant decision, and they aim to make the process as smooth and enjoyable as possible. This dedication to customer satisfaction has earned them a loyal customer base in the Chippenham region.
Why Choose MRG Chippenham Ford?
Here's a summary of why MRG Chippenham Ford is the premier choice for Ford owners:
| Service Area | Key Offerings | Benefits |
|---|---|---|
| Vehicle Sales | New Ford models, Approved Used Fords | Latest technology, Quality assurance, Expert advice |
| Aftersales & Servicing | Scheduled Servicing, MOTs, Repairs, Tyres, Brakes, Air Con | Genuine Ford parts, Trained technicians, Vehicle longevity |
| Parts & Accessories | Genuine Ford parts, Ford accessories | Perfect fit, Enhanced vehicle functionality/style |
| Customer Experience | Friendly staff, Transparent pricing, Hassle-free process | Customer satisfaction, Trust and reliability |
Frequently Asked Questions
Q1: Do I need to book my service in advance?
A1: Yes, it is highly recommended to book your service in advance to ensure availability and minimise waiting times. You can typically book online or by calling the service department directly.
Q2: Can MRG Chippenham Ford service vehicles under warranty?
A2: Absolutely. As an authorised Ford dealer, they are fully equipped to carry out servicing and repairs on vehicles still under their manufacturer's warranty, using genuine Ford parts.
Q3: What types of payment do you accept?
A3: MRG Chippenham Ford typically accepts most major credit and debit cards, as well as cash. They may also offer finance options for larger repairs or vehicle purchases.
Q4: How long does an MOT test usually take?
A4: An MOT test typically takes around 45-60 minutes. You are welcome to wait in the comfortable waiting area while your vehicle is tested.
Q5: What should I do if my Ford breaks down?
A5: If your Ford breaks down, you should contact their roadside assistance or breakdown recovery service. Details are usually available on their website or through your Ford ownership documentation.
In conclusion, MRG Chippenham Ford offers a comprehensive and reliable service for all Ford owners in and around Chippenham. Their dedication to quality, extensive range of services, and customer-centric approach make them an invaluable resource for everything automotive. Whether you're buying your next car or ensuring your current one is maintained to the highest standard, MRG Chippenham Ford is the name you can trust.
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