15/06/2016
Lexus, a name synonymous with refined luxury and cutting-edge engineering, extends its brand far beyond the confines of its dealerships. While renowned for its exquisite vehicles, the Lexus experience encompasses a broader commitment to innovation, culture, and customer care. This article delves into the multifaceted offerings and ethos of Lexus, exploring its significant presence in the arts, its approach to vehicle maintenance, and its overarching philosophy of "Making Luxury Personal." We will examine how Lexus seamlessly integrates its passion for automotive excellence with its engagement in high-profile cultural events, demonstrating a dedication to sustainability and an evolving vision for personal mobility.

Lexus and the Silver Screen: A Ninth Consecutive Year at Venice
Lexus continues to solidify its strong association with the cinematic world, proudly serving as a Sponsor and Official Car for the 82nd Venice International Film Festival – La Biennale di Venezia – for an impressive ninth consecutive year. This enduring partnership underscores a shared spirit between the international luxury automotive brand and the realm of film. Both Lexus and cinema are driven by passion, innovation, and a deep-seated creativity, which are evident in Lexus's distinctive car design and its relentless pursuit of sustainable mobility solutions. The brand's presence at this prestigious festival is a clear manifestation of its desire to embrace the future, championing cutting-edge and sustainable technology.
From 27 August to 6 September, the picturesque Venice Lido transforms into a vibrant hub where cinema and automotive innovation converge. During this period, a specially curated fleet of electrified Lexus vehicles provides luxurious and seamless transportation for directors, actors, creatives, and esteemed VIP guests. These vehicles serve as a dynamic showcase of Lexus's well-established multi-technology approach to reducing carbon emissions. The fleet proudly features a diverse range of models, including the all-electric RZ, the plug-in hybrid NX, and the full hybrid RX, LBX, ES, and UX models. This varied selection highlights Lexus's commitment to offering a spectrum of sustainable powertrain options to meet diverse customer needs and preferences.
Spotlight on the All-New ES Saloon
For this particular edition of the Venice International Film Festival, a significant spotlight is cast upon the all-new, all-electric ES saloon. Much like a true movie star gracing the red carpet, this model receives its own special preview, embodying the elegance and technological prowess that define the Lexus brand. The all-electric ES saloon is presented as a perfect expression of Lexus’s core concept: "Making Luxury Personal." This philosophy translates into tailor-made luxury that intelligently adapts to the evolving demands of the market, consistently delivering innovative, engaging, and memorable experiences – akin to the impact of a masterfully crafted film.
Paolo Moroni, Director of Lexus Italy, articulates the brand's deep-seated philosophy: "Innovation is integral to Lexus’s brand DNA, going beyond technology to include creativity, sustainability and always making the customer the centre of what we do." He further elaborates on the synergy with the film industry: "We share these qualities with the world of cinema, which is why we are proud to partner La Biennale di Venezia for the 82nd Venice International Film Festival." This sentiment highlights Lexus's understanding that true innovation is holistic, encompassing not just technological advancements but also creative expression, environmental responsibility, and an unwavering focus on the customer.
Moroni continues, "It will be a privilege this year to again accompany actors and directors for their red carpet appearances with our fleet of electrified luxury vehicles. Our presence at the festival is also an expression of our commitment to the future, elevating the driving experience, redefining the standards of mobility and respecting the environment." This statement encapsulates Lexus's forward-thinking approach, aiming to enhance every aspect of the driving journey while simultaneously contributing to a more sustainable future and preserving the environment for generations to come.
Lexus Service: Appointment Only for Enhanced Safety
In response to the need to manage customer flow and ensure the safety of both clients and staff, Lexus has implemented an appointment-only service model at its centres. This proactive measure aims to reduce the number of people present at any given time, thereby enhancing the safety and comfort of all visitors. While this may potentially lead to longer booking lead times, Lexus reassures its customers that their warranty coverage remains fully applicable, even if periodic maintenance is not completed precisely within the scheduled timeframe or mileage parameters. This demonstrates Lexus's understanding and flexibility regarding the practicalities of modern life, prioritizing customer well-being without compromising the integrity of their vehicle's warranty. The company expresses its sincere gratitude for the patience and understanding of its valued customers during this period.
Understanding Lexus's Pricing Strategy
The question of whether Lexus UK prices should be fixed across national sites is a complex one, influenced by various market factors including regional economic conditions, logistical costs, and local taxation. While Lexus strives for competitive pricing, specific pricing can vary. It is always advisable for customers to consult their local Lexus dealership for the most accurate and up-to-date pricing information relevant to their specific location and desired model. The brand's commitment to providing exceptional value, however, remains consistent across all its markets, reflecting the quality, innovation, and luxury inherent in every Lexus vehicle.
Key Takeaways: The Lexus Experience
Lexus's engagement with the Venice International Film Festival highlights its dedication to cultural enrichment and its forward-looking vision for sustainable mobility. The showcasing of its diverse electrified fleet, including the all-electric RZ and various hybrid models, underscores its commitment to reducing environmental impact. The "Making Luxury Personal" philosophy, exemplified by models like the new ES saloon, emphasizes tailor-made experiences and customer-centric innovation. Furthermore, the implementation of an appointment-only service model reflects a practical and considerate approach to customer safety and operational efficiency. Lexus consistently aims to elevate the driving experience, merging technological advancement with artistic appreciation and a profound respect for the environment.

Frequently Asked Questions
Q1: What is Lexus's primary focus at the Venice International Film Festival?
Lexus serves as the Official Car and Sponsor, providing transportation for VIPs with its fleet of electrified vehicles, showcasing its commitment to sustainable mobility and innovation in collaboration with the film industry.
Q2: What types of vehicles does Lexus offer in its electrified fleet?
Lexus offers a range of electrified vehicles, including battery electric (RZ), plug-in hybrid (NX), and full hybrid (RX, LBX, ES, UX) models.
Q3: How does Lexus ensure customer safety at its service centres?
Lexus operates an appointment-only service to reduce the number of people in its centres at any one time, thereby enhancing safety for customers and staff.
Q4: Will my Lexus warranty be affected if I miss a scheduled maintenance appointment due to the current service model?
No, Lexus has stated that your warranty will remain applicable even if periodic maintenance is not done precisely on time or within the mileage parameters.
Q5: What is the core philosophy behind Lexus's "Making Luxury Personal" concept?
This concept signifies tailor-made luxury that adapts to market demands, offering innovative, engaging, and memorable experiences designed around the individual customer.
Q6: Does Lexus have fixed prices across all its UK dealerships?
Pricing can vary due to regional factors. Customers are advised to contact their local Lexus dealership for the most accurate pricing information.
| Model | Powertrain Type | Key Feature |
|---|---|---|
| RZ | Battery Electric Vehicle (BEV) | All-electric, advanced EV technology |
| NX | Plug-in Hybrid Electric Vehicle (PHEV) | Electric driving for shorter trips, petrol for longer journeys |
| RX | Full Hybrid Electric Vehicle (HEV) | Seamless blend of electric and petrol power |
| LBX | Full Hybrid Electric Vehicle (HEV) | Compact luxury, efficient hybrid system |
| ES | Full Hybrid Electric Vehicle (HEV) / All-Electric (upcoming) | Elegant saloon, focus on comfort and technology |
| UX | Full Hybrid Electric Vehicle (HEV) | Urban crossover, stylish and efficient |
Lexus's commitment to excellence is multifaceted, extending from its pioneering work in hybrid and electric vehicle technology to its significant cultural partnerships and its dedication to providing a superior customer experience. The brand consistently demonstrates a forward-thinking approach, blending innovation with a deep understanding of what luxury truly means: personalization, quality, and a responsible outlook towards the future.
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