17/06/2016
Preparing Your Lease Car for Return: A Comprehensive Guide
So, your car lease is drawing to a close, and it's time to hand back the keys. While the prospect of a new vehicle is exciting, the return process can sometimes feel a little daunting. To ensure a smooth and stress-free handover, and crucially, to avoid any unexpected charges, there are several important steps you should take. This guide will walk you through everything you need to know, from understanding wear and tear to ensuring all your paperwork is in order.
Understanding 'Fair Wear and Tear'
One of the most common areas of confusion when returning a lease car is the concept of 'fair wear and tear'. Leasing companies understand that a car will be used during the contract period, and therefore, a certain amount of wear is expected. However, this does not mean you can treat the car carelessly. Each leasing company will have its own specific guidelines on what constitutes fair wear and tear, so it's vital to familiarise yourself with these before the return date.
Generally, fair wear and tear includes minor scuffs on alloy wheels (if they haven't gone through to the metal), small chips on the windscreen (as long as they don't obstruct the driver's view), and light wear on the interior fabric consistent with normal use. What is not considered fair wear and tear includes:
- Deep scratches or dents that have gone through the paintwork.
- Cracked or heavily damaged alloy wheels.
- Large stains or rips in the upholstery.
- Damage to the interior trim or dashboard.
- Tyres that are below the legal tread depth (1.6mm).
- Damage to windows or mirrors.
It's always best to err on the side of caution. If you're unsure whether a particular mark or scuff falls within the guidelines, it's worth considering getting it repaired professionally before the car is collected. This small investment could save you a significant amount on end-of-lease charges.
Essential Documentation and Keys
When you took delivery of your lease car, it came with a specific set of documents and keys. For a seamless return, you'll need to ensure you have all of these ready for collection. This typically includes:
| Item | Importance | Action Required |
|---|---|---|
| All Sets of Keys | Essential for the handover. The vehicle cannot be collected without them. | Locate all spare keys and fobs. |
| V5C Registration Document | Proof of vehicle registration. | This is usually retained by the leasing company. Check your contract. |
| Service History / Book | Records of all maintenance carried out. | Ensure all services are up-to-date and documented. |
| MOT Certificate (if applicable) | Proof the vehicle has passed its annual roadworthiness test. | Check if your car requires an MOT before return (see below). |
| Owner's Manual | Contains important information about the car's operation. | Keep it with the vehicle's documents. |
| Any Repair Invoices | Documentation for any repairs undertaken during the lease. | Keep these organised with your service history. |
Missing keys or important documents can lead to delays and potentially additional charges. Take the time to gather everything well in advance.
MOT and Servicing Requirements
The requirement for an MOT (Ministry of Transport) test depends on the age of your vehicle. New cars are exempt from their MOT for the first three years of their life. After this period, an MOT is required annually. If your lease car is due for an MOT before its collection date, you are typically responsible for ensuring it passes. Some leasing agreements include a maintenance package that covers MOTs and routine servicing, so it's crucial to check your specific contract terms.
Regarding servicing, it's essential that the car has been serviced according to the manufacturer's schedule. If your lease agreement includes a maintenance package, the leasing company will usually arrange for servicing. If not, you are responsible for ensuring it's done. Neglecting servicing can be considered a breach of contract and may result in charges.
Cleaning and Valeting
While you're not expected to return the car in showroom condition, a thorough clean and valet can make a significant difference. A clean interior and exterior not only presents the car well but can also help the inspector identify any pre-existing damage more easily. This can be beneficial in disputes about wear and tear. Consider:
- Exterior Wash and Polish: Remove dirt, mud, and grime.
- Interior Vacuuming: Clean carpets, seats, and boot.
- Window Cleaning: Ensure all glass is spotless inside and out.
- Dashboard and Interior Wipe Down: Remove dust and smudges.
A good valet can highlight any minor imperfections that might have been missed under layers of dirt, allowing you to address them proactively.
Tyre Condition
As mentioned earlier, tyre tread depth is a critical factor. The legal minimum tread depth in the UK is 1.6mm across the central three-quarters of the tyre's breadth. However, many leasing companies specify a minimum of 3mm of tread across the entire tyre for lease returns. Check your contract for the specific requirement. If your tyres are below the required depth, they will need to be replaced. It's often more cost-effective to replace them yourself before collection, especially if you can find a good deal on a set of compliant tyres.
Fuel Levels
If your lease agreement includes a fuel allowance or if you've taken out a maintenance package that covers fuel, ensure the vehicle is returned with the agreed-upon fuel level. If it's a standard contract hire, you'll typically need to return the car with at least a quarter of a tank of fuel. However, it's always best to check your lease agreement for the precise terms. Returning the car with a significantly lower fuel level than agreed may result in charges for the missing fuel, often at a premium rate.
Pre-Collection Inspection
Before the official collection, it's a good idea to conduct your own thorough inspection of the vehicle. Walk around the car, checking for any new damage that might have occurred since your last inspection. Check the interior for any personal belongings you may have left behind. This self-inspection can help you identify any potential issues that might be flagged by the collection agent, giving you an opportunity to clarify or dispute them at the time of handover.
Contacting Your Leasing Company
As your lease end date approaches, it's essential to communicate with your leasing provider. They will usually contact you to arrange a collection date and time. However, it's wise to proactively reach out to them a few weeks in advance to confirm the process, understand their specific return requirements, and clarify any questions you may have. This proactive approach ensures you're fully prepared and that there are no last-minute surprises.
Frequently Asked Questions
Q1: What happens if my car has minor damage that is within fair wear and tear?
If the damage is genuinely within the leasing company's 'fair wear and tear' guidelines, you should not be charged. However, it's crucial to have familiarised yourself with these guidelines beforehand.
Q2: Can I sell the car myself before the lease ends?
No, you cannot sell a lease car. The vehicle remains the property of the leasing company throughout the contract. You must return it to them at the end of the agreement.
Q3: What if I disagree with the damage assessment upon collection?
If you disagree with the assessment of damage, you should raise your concerns with the collection agent immediately. Document your disagreement and the reasons for it. Your leasing company will usually have a process for handling such disputes.
Q4: Do I need to remove personal items from the car?
Absolutely. It is your responsibility to remove all personal belongings, including in the boot and glove compartment, before the car is collected. Any items left behind may be disposed of by the leasing company.
Q5: What if my car is due for a service just before it's collected?
If a service is due, and you don't have a maintenance package, it's best to get it serviced. If you have a maintenance package, contact your leasing provider to arrange the service.
By following these steps, you can ensure that returning your lease car is a straightforward process, allowing you to move on to your next vehicle with confidence and without any unwelcome end-of-lease bills.
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