23/11/2020
- Understanding Your Diesel Car Claim: A Comprehensive Guide
- What is a Diesel Claim Checker?
- How Does a Diesel Claim Checker Work?
- The Importance of Eligibility Checks
- Who is Eligible for a Diesel Emissions Claim in the UK?
- The "No-Win, No-Fee" Advantage
- Calculating Potential Compensation
- Navigating the Claims Process
- Tips for Selling Your Car After Filing a Claim
- Commonly Affected Manufacturers and Models
- Frequently Asked Questions (FAQs)
- Conclusion
Understanding Your Diesel Car Claim: A Comprehensive Guide
The diesel emissions scandal has significantly impacted many vehicle owners across the UK, leaving them questioning the true value of their cars and their entitlement to compensation. If you own a diesel vehicle, particularly one manufactured between 2007 and 2019, you might be eligible for a claim. Navigating this complex landscape can be daunting, but understanding how a diesel claim checker works is the first crucial step towards securing the compensation you deserve. This guide will demystise the process, from initial eligibility checks to the potential sale of your vehicle after a successful claim.

What is a Diesel Claim Checker?
A diesel claim checker is an online tool designed to help you determine if your diesel vehicle was affected by the emissions scandal and, consequently, if you have a valid claim for compensation. These checkers typically require your vehicle's registration number and some basic information about the keeper. By inputting this data, the system can cross-reference it with databases of affected vehicles and emissions software. The primary advantage of using a claim checker is its speed and efficiency; it can provide an initial indication of your eligibility within seconds, saving you valuable time and effort in pursuing a potential claim.
How Does a Diesel Claim Checker Work?
The process is generally straightforward and user-friendly. You'll typically be guided through a few simple steps:
- Vehicle Registration Input: The most critical piece of information you'll need to provide is your car's registration number (also known as its license plate). This unique identifier allows the checker to access specific data about your vehicle, including its make, model, year of manufacture, and potentially its emissions standards.
- Keeper Information: You might be asked for details about the current or previous keeper of the vehicle. This helps to establish ownership and the period during which the vehicle was in your possession, which can be relevant for claim eligibility.
- Eligibility Assessment: The claim checker's sophisticated algorithm then analyses the provided information against known data of vehicles equipped with 'defeat devices' or those that did not meet the advertised emissions standards. These devices were designed to cheat on emissions tests, meaning the cars emitted significantly higher levels of nitrogen oxides (NOx) in real-world driving conditions than stated.
- Indicative Result: Based on the assessment, the checker will provide an indication of whether your vehicle is likely eligible for a claim. This is often presented as a simple 'yes' or 'no' or an indication of the potential claim value.
The Importance of Eligibility Checks
An eligibility check is more than just a preliminary step; it's a vital component of the claims process. It helps you understand:
- Your Vehicle's Status: Confirm whether your specific diesel car model and manufacturing year were implicated in the scandal. Not all diesel vehicles are affected, so this initial screening is crucial.
- Potential Compensation: While not a guarantee, the checker can provide an estimate of the potential compensation you might be entitled to. This can range from a few thousand pounds to upwards of £10,000, depending on various factors.
- Informed Decision-Making: Knowing your eligibility empowers you to make an informed decision about whether to proceed with a formal claim. It prevents you from investing time and resources into a claim that is unlikely to succeed.
Who is Eligible for a Diesel Emissions Claim in the UK?
Eligibility for a diesel emissions claim in the UK generally hinges on several factors:
- Vehicle Type: The claim primarily relates to diesel-powered vehicles.
- Manufacturer: Major manufacturers like Volkswagen, Audi, Skoda, SEAT, Porsche, Mercedes-Benz, BMW, and others have been implicated.
- Date of Manufacture: Vehicles manufactured roughly between 2007 and 2019 are most commonly affected, as this period saw the widespread use of the EA189 and other affected diesel engines.
- Emissions Standards: The core of the claim relates to vehicles that did not meet the advertised Euro 5 or Euro 6 emissions standards due to 'defeat devices' or flawed emissions control systems.
- Ownership: You must have owned or leased the affected vehicle during the period it was in use and potentially when the misrepresentation occurred.
To find out if your vehicle was affected, you can use an emissions claim checker. Simply input your car's registration number and provide some basic keeper details. This process can often be completed in as little as 30 seconds.
The "No-Win, No-Fee" Advantage
Many reputable claim management companies offer their services on a "No-Win, No-Fee" basis. This is a significant advantage for claimants, as it means you won't incur any upfront costs to pursue your claim. If your claim is unsuccessful, you won't owe any fees for the work done. If you win, the company will typically take a pre-agreed percentage of the compensation awarded to cover their costs and services. This model makes pursuing a claim accessible and significantly reduces financial risk for individuals.
Calculating Potential Compensation
The exact amount of compensation you could receive varies widely and depends on several factors, including:
- Vehicle Make and Model: Different manufacturers and models were affected to varying degrees.
- Year of Registration: Older vehicles or those that were particularly non-compliant might attract higher compensation.
- Purchase Price: The original cost of the vehicle can be a factor in determining the extent of misrepresentation.
- Mileage: The mileage of the vehicle at the time of purchase and throughout its ownership can also play a role.
- The Nature of the Emissions Issue: The specific engine and the extent to which it deviated from advertised standards are critical.
While some sources suggest potential payouts of up to £10,000, it's essential to manage expectations. A claim checker can provide an initial estimate, but the final amount will be determined through the claims process itself.

Once you've confirmed your eligibility, the next step is to initiate a formal claim. This typically involves:
- Choosing a Reputable Claims Company: Look for companies that are regulated by the Financial Conduct Authority (FCA) and have a proven track record in handling emissions claims.
- Providing Documentation: You'll need to provide necessary documentation, such as proof of ownership (V5C logbook), purchase or lease agreements, and any service history.
- Submitting the Claim: The claims company will handle the submission of your claim to the relevant manufacturer or their appointed representative.
- Negotiation and Resolution: This can involve a period of negotiation. The claims company will act on your behalf to secure the best possible outcome.
Tips for Selling Your Car After Filing a Claim
If you're considering selling your diesel car after filing a claim, here are some important considerations:
- Transparency is Key: Be upfront with potential buyers about the fact that you have a pending emissions claim. Hiding this information could lead to legal issues later.
- Disclose the Situation: Explain that the vehicle's emissions have been a subject of investigation and that a claim has been lodged.
- Value Adjustment: Understand that the car's market value might be affected by the scandal. You may need to adjust your asking price accordingly. Buyers might be wary of potential future issues or the reputational impact of owning an affected vehicle.
- Pending Compensation: Clearly communicate that any compensation from the claim is separate from the sale of the vehicle.
- Consider the Timing: Selling before your claim is resolved might be simpler for some, while others may prefer to wait for the outcome. This decision depends on your individual circumstances and financial needs.
Commonly Affected Manufacturers and Models
While the scandal has touched multiple brands, some of the most frequently cited manufacturers and their affected diesel models include:
| Manufacturer | Potentially Affected Models (Diesel) |
|---|---|
| Volkswagen | Golf, Passat, Tiguan, Polo, Amarok, Crafter, Touran, Sharan, Scirocco, Eos, Jetta, Beetle, Transporter |
| Audi | A1, A3, A4, A5, A6, Q3, Q5, TT |
| Skoda | Octavia, Superb, Yeti, Fabia, Roomster, Rapid, Citigo |
| SEAT | Ibiza, Leon, Toledo, Alhambra, Arona, Ateca, Tarraco |
| Porsche | Cayenne, Macan |
| Mercedes-Benz | A-Class, C-Class, E-Class, GLA, GLC, ML/GLE |
| BMW | 3 Series, 5 Series, X1, X3, X5 |
| Ford | Focus, Fiesta, Kuga, Mondeo, Transit (certain diesel engines) |
| Nissan | Qashqai, X-Trail (certain diesel engines) |
Disclaimer: This table is illustrative and not exhaustive. The specific engines and model years affected can vary. Always use a dedicated claim checker for definitive information.
Frequently Asked Questions (FAQs)
1. What exactly is the "diesel emissions scandal"?
The diesel emissions scandal, often referred to as "Dieselgate," refers to the revelation that several car manufacturers intentionally programmed vehicles with "defeat devices." These devices could detect when they were being tested for emissions and alter the performance accordingly to improve results. In real-world driving, however, these vehicles emitted significantly higher levels of pollutants, particularly nitrogen oxides (NOx), than legally permitted.
2. Do I need to have purchased my car new to be eligible?
No, you do not necessarily need to have purchased the car new. If you are the current owner or have owned the affected vehicle during the relevant period, you may still be eligible to make a claim.
3. How long does a diesel claim typically take?
The duration of a diesel claim can vary significantly. Some claims may be resolved relatively quickly, while others can take many months or even years, depending on the complexity, the manufacturer's response, and the court system if legal action is involved.

4. Can I claim if my car has been sold?
In many cases, yes. If you owned the affected vehicle at the time of the misrepresentation and suffered a loss as a result, you might still be able to claim even if you have since sold the car. The key is establishing that you were financially impacted.
5. What if my car has had a software update to fix emissions?
Having a software update or "fix" applied to your vehicle generally does not prevent you from making a claim. The claim is based on the fact that the vehicle was sold in a non-compliant state and that you may have overpaid for it or suffered other losses as a result of the manufacturer's actions.
Conclusion
The diesel emissions scandal has created significant uncertainty for diesel car owners. However, by understanding how a diesel claim checker works and what factors determine eligibility, you can take proactive steps to assess your situation. Remember to use reputable claim checkers and, if you decide to proceed, engage with FCA-regulated claims management companies. While the process can seem complex, seeking fair compensation for the misrepresentation of your vehicle is a right you are entitled to explore. Be informed, be transparent, and ensure you understand your rights and the value of your vehicle throughout this process.
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