Hyundai's CORE Servicing Programme Explained

For Hyundai owners whose vehicles have surpassed their initial warranty period, Hyundai UK offers a dedicated solution to ensure continued reliable performance and maintenance: the CORE Servicing programme. Designed specifically for Hyundais aged five years and older, this initiative provides transparent, fixed-price servicing, taking the guesswork and potential for surprise costs out of keeping your vehicle in top condition. It's a smart way to maintain your Hyundai's value and ensure its longevity, all while benefiting from the expertise of trained technicians and genuine Hyundai parts.

Understanding the CORE Servicing Programme

The CORE Servicing programme is Hyundai's commitment to providing affordable and trustworthy after-sales care for its loyal customers. When your Hyundai is no longer covered by its manufacturer warranty, it doesn't mean you have to compromise on the quality of service it receives. The CORE programme ensures that you can access a range of essential maintenance services at a predetermined, fixed cost at your nearest Eden Hyundai retailer. This means you can budget effectively for your car's upkeep without the anxiety of escalating bills.

A significant advantage of enrolling in the CORE programme is the inclusion of up to 12 months of free AA breakdown cover as standard. This is a valuable benefit, with an average worth of £135, offering peace of mind for any roadside emergencies. Furthermore, Hyundai understands the importance of keeping your vehicle road-legal and safe. For an additional fixed price of just £40, you can choose to include your vehicle's MOT test within your service package, streamlining the annual compliance process.

CORE Servicing Packages: A Comparative Look

Hyundai offers two distinct servicing packages under the CORE programme, catering to different levels of maintenance needs. Whether your vehicle requires a routine check-up or a more comprehensive service, there's an option to suit. Here's a breakdown of what each package typically includes and the key benefits:

What is the difference between Core and Major Service?

The fundamental difference lies in the scope of work performed. The Core Service is designed for vehicles requiring essential maintenance, primarily focusing on an oil and filter change, software updates, and a thorough inspection. It ensures your vehicle's core mechanical functions are checked and maintained. The Major Service, on the other hand, is more comprehensive. In addition to the elements of the Core Service, it includes the replacement of the engine air filter, cabin filter, brake and clutch fluid, and inspection of various vehicle fluids, including those for the rear axle and transfer box on 4WD models. This deeper level of service is ideal for vehicles that have covered higher mileage or are approaching more significant service intervals.

Key Customer Benefits Explained

The CORE Servicing programme is built around providing tangible benefits to Hyundai owners. Let's delve into what makes this programme particularly attractive:

• Transparent and Simple Pricing: No hidden costs or unexpected charges. You know exactly what you're paying upfront for the chosen service package.
• Optional MOT Add-on: For a fixed £40, you can conveniently combine your service with your MOT test, saving you time and hassle.
• 12 Months’ Roadside Assistance: Peace of mind on the road with complimentary AA breakdown cover included in both packages. This covers you for breakdowns at home or by the roadside.
• Expert Technicians: All work is performed by Hyundai-trained technicians who possess in-depth knowledge of your specific vehicle model.
• Hyundai Genuine Parts: Only genuine Hyundai parts are used, ensuring perfect fitment, reliability, and adherence to manufacturer specifications. This is crucial for maintaining your vehicle's performance and safety.
• Quality Oil and Filter Change: Using the correct grade of oil is vital for engine health and longevity. The programme guarantees the appropriate oil and filter are used during your service.
• Software Updates: Keeping your vehicle's engine management software up-to-date can improve performance, efficiency, and emissions. Hyundai technicians will install applicable updates during your service.
• 2 Year Hyundai Warranty on Parts: Hyundai stands behind the quality of the parts fitted during your service by offering a 2-year warranty. This provides an extra layer of confidence in the work carried out.
• Service History Maintenance: Receiving a Hyundai stamp in your vehicle service book and having your Hyundai Digital Work Record updated ensures your vehicle's service history is meticulously maintained, which is vital for resale value.

Why Choose CORE Servicing for Your Older Hyundai?

As vehicles age, their maintenance needs evolve. The CORE Servicing programme is specifically tailored to address these needs effectively and affordably. By opting for CORE Servicing, you are choosing:

• Cost-Effectiveness: Fixed prices mean you can manage your car maintenance budget more effectively, avoiding the often higher costs associated with main dealer servicing for newer vehicles.
• Quality Assurance: Despite the lower price point compared to out-of-warranty servicing elsewhere, you are still benefiting from Hyundai-trained technicians and genuine parts, ensuring a high standard of work.
• Maintained Resale Value: A consistent service history, documented with Hyundai, helps to preserve or even enhance your vehicle's resale value. Potential buyers look favourably upon vehicles that have been maintained according to manufacturer standards.
• Enhanced Safety and Reliability: Regular servicing by qualified professionals using the correct parts significantly contributes to the overall safety and reliability of your vehicle, reducing the likelihood of unexpected issues.

Frequently Asked Questions about CORE Servicing

Q1: What age does my Hyundai need to be to qualify for the CORE Servicing programme?

Your Hyundai vehicle must be over 5 years old to be eligible for the CORE Servicing programme.

Q2: Does the CORE Servicing programme include labour costs?

Yes, the fixed prices quoted for the Core Service (£199) and Major Service (£299) include all labour costs associated with the specified work.

Q3: Can I add an MOT to my service if my car is less than 5 years old?

The CORE Servicing programme is specifically for vehicles over 5 years old. The MOT add-on is part of this programme for eligible vehicles.

Q4: What exactly does the 12 months’ Roadside Assistance cover?

The 12 months’ Roadside Assistance, provided by the AA, typically covers breakdowns at home or by the roadside within the UK. Specific terms and conditions apply, which are available from your Eden Hyundai retailer.

Q5: Are there any exclusions to the 2-year warranty on parts?

Generally, the 2-year warranty covers the Hyundai Genuine Parts fitted during the service. Wear and tear items or parts replaced due to external damage are typically excluded. Please refer to the full terms and conditions for precise details.

Q6: Where can I get my CORE Service done?

CORE Servicing is available at Eden Hyundai retailers across the UK. It's advisable to book your service in advance.

In conclusion, Hyundai's CORE Servicing programme offers a compelling and reassuring option for owners of older Hyundai vehicles. It combines affordability with the assurance of quality workmanship and genuine parts, ensuring your Hyundai continues to perform reliably for years to come, all while including valuable benefits like AA breakdown cover. It's a testament to Hyundai's dedication to supporting its customers throughout their ownership journey.

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