02/01/2020
When your vehicle suffers damage, whether it's a minor scuff or a significant impact, finding a reliable and capable repairer is paramount. Many individuals and businesses often wonder about the scope of services offered by specialised automotive facilities. In this regard, a common query arises: Does McKinnon & Forbes repair cars? The answer is a resounding yes, and their capabilities extend far beyond just standard passenger vehicles.
Comprehensive Bodyshop Facilities
McKinnon & Forbes boast an impressive bodyshop facility equipped to handle a wide spectrum of vehicle repair needs. Their operation isn't limited to the typical domestic car. Instead, they possess the infrastructure and expertise to work on vehicles ranging from private cars right up to substantial 18-tonne trucks. This broad capability means that whether you own a family hatchback, a commercial van, or a heavy goods vehicle, McKinnon & Forbes can cater to your repair requirements.
The sheer scale of their bodyshop is noteworthy. With a working floor space spanning 6000 square feet, there is ample room to manoeuvre and work on multiple vehicles simultaneously. This substantial area is crucial for accommodating larger vehicles and ensuring efficient workflow. Within this expansive space, they have installed two state-of-the-art painting ovens. One of these ovens is particularly impressive, capable of accommodating vehicles as large as a 7.5-tonne box van. This ensures that even larger commercial vehicles receive a high-quality, factory-standard finish after their repair work is completed.
The credibility and quality of a bodyshop are often reflected in its industry recognition and accreditations. McKinnon & Forbes' bodyshop has earned an award-winning reputation, and crucially, it is recognised by all major insurance companies to carry out their approved repairs. This is a significant endorsement, as insurance companies typically have stringent criteria for the repairers they authorise. Being on their approved lists signifies that McKinnon & Forbes meet high standards of workmanship, customer service, and operational efficiency.
Furthermore, they are acknowledged as a major repairer. This status has led to them being the preferred bodyshop contractor for many of the larger fleet leasing groups. Their client portfolio includes prestigious organisations and companies such as the NHS, Menzies Distribution, and various leading hire companies like Thrifty and Hertz. Partnering with such high-profile clients underscores their reliability, capacity, and commitment to delivering exceptional service consistently. For fleet managers, knowing they can rely on McKinnon & Forbes for efficient and professional repairs is invaluable for minimising downtime and maintaining operational continuity.
Customer Convenience and Support
Understanding that vehicle downtime can be a major inconvenience, McKinnon & Forbes place a strong emphasis on customer support and minimising disruption. They actively provide courtesy cars or vans to clients who need alternative transport following an accident. These courtesy vehicles can be pre-booked, ensuring that you have mobility while your own vehicle is undergoing repairs. This proactive approach helps to significantly reduce any inconvenience you might experience during the repair process.
In addition to courtesy vehicles, they also offer an up-lift and delivery facility for all their clients. This means that if you are unable to bring your vehicle to the bodyshop, or if it's more convenient for them to collect it, they can arrange to pick it up and return it to you once the repairs are complete. This door-to-door service is a testament to their commitment to making the repair process as seamless as possible.
Hassle-Free Claims Process
Dealing with insurance claims can often be a complex and stressful experience. McKinnon & Forbes aim to alleviate this burden by offering to deal directly with the insurance company on your behalf. They are happy to provide free estimates for the required repair work. By managing the communication and settlement of your claim, they effectively reduce the hassle you might encounter during this often-challenging time. This frees you up to focus on other priorities while they expertly handle the administrative and repair aspects.
Award-Winning Management
The quality of management is a critical factor in the success of any repair facility. McKinnon & Forbes' award-winning bodyshop is under the leadership of Liam Ormiston. Liam is not just a manager; he is a highly recognised figure in the industry, having won the prestigious 2018 British Bodyshop Awards for “HGV Repairer of the Year”. This accolade highlights his exceptional expertise, particularly in the challenging field of heavy goods vehicle repair, and reflects the high standards maintained throughout the entire operation.
Summary of Services
To summarise, McKinnon & Forbes provide a comprehensive suite of services designed to get your vehicle back on the road in optimal condition. Their capabilities include:
| Service Category | Details |
|---|---|
| Vehicle Range | Private cars to 18-tonne trucks |
| Bodyshop Size | 6000 sq ft working floor space |
| Painting Facilities | Two painting ovens, one up to 7.5-tonne box van capacity |
| Insurance Approvals | Recognised by all major insurance companies |
| Fleet Contracts | Authorised repairer for major fleet leasing groups (NHS, Menzies, Thrifty, Hertz etc.) |
| Customer Support | Courtesy cars/vans, uplift and delivery service |
| Claims Handling | Direct liaison with insurance companies, free estimates |
| Management Expertise | Led by Liam Ormiston, 2018 HGV Repairer of the Year winner |
Frequently Asked Questions
Q1: Can McKinnon & Forbes repair minor dents and scratches on my car?
A1: Absolutely. Their extensive bodyshop facilities are equipped to handle everything from minor cosmetic damage like dents and scratches to more substantial structural repairs on all types of vehicles, including private cars.
Q2: Do I need to book in advance for a courtesy car?
A2: Yes, it is recommended to pre-book a courtesy car or van to ensure availability and minimise any inconvenience during your vehicle's repair period.
Q3: What types of commercial vehicles can they repair?
A3: McKinnon & Forbes can repair commercial vehicles up to 18 tonnes, including box vans, trucks, and other heavy goods vehicles. Their painting ovens are capable of accommodating vehicles up to 7.5 tonnes.
Q4: How does McKinnon & Forbes handle the insurance claim process?
A4: They simplify the process by dealing directly with your insurance company. They will provide free estimates and work to settle your claim, reducing the administrative burden on you.
Q5: Is their bodyshop approved by my insurance company?
A5: McKinnon & Forbes are recognised by all major insurance companies for carrying out repairs. It's always a good idea to confirm with your specific insurer, but their wide industry recognition suggests broad approval.
In conclusion, if you're seeking a competent, reliable, and customer-focused bodyshop that can handle a diverse range of vehicles and associated repair complexities, McKinnon & Forbes stand out as an excellent choice. Their combination of advanced facilities, industry accolades, and commitment to client convenience makes them a leading provider of vehicle repair services.
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