21/04/2006
Purchasing a used car, especially from a dealer via a platform like Autotrader, can be a great way to save money. However, it's also a minefield where hidden problems and outright deception can cost you dearly. The scenario you've described – a car with suspiciously low mileage that quickly develops major faults, with evidence suggesting the odometer has been tampered with – is a classic example of vehicle clocking. This practice, where the mileage recorded on a car is illegally reduced to make it appear less used and therefore more valuable, is unfortunately still prevalent. Understanding your rights and how to protect yourself is paramount. This article will delve into the importance of MOT history checks, explain what clocking is, how it's detected, and what you should do if you suspect you've been a victim.

What is Vehicle Clocking?
Vehicle clocking, also known as odometer rollback, is the illegal practice of altering a vehicle's mileage display to show a lower figure than has actually been covered. This is typically done to increase the car's resale value. A car with a lower recorded mileage is generally worth more money, even if its mechanical condition doesn't reflect that lower mileage. The components most affected by mileage are wear-and-tear items like the engine, gearbox, suspension, and brakes. Reducing the mileage can mask significant wear and make a car seem like a much better investment than it truly is.
Why an MOT History Check is Crucial
The Driver and Vehicle Standards Agency (DVSA) in the UK maintains a database of all MOT test results. This database allows you to check a vehicle's MOT history online using its registration number. This history provides a valuable record of the car's past mileage readings at each annual MOT test. By comparing these recorded mileages, you can often spot discrepancies that might indicate clocking.
For instance, if a car's MOT history shows it had 70,000 miles recorded in 2022 and then suddenly shows 40,000 miles in 2023, it's a massive red flag. Even if the mileage appears to be increasing consistently, a significant jump (e.g., 10,000 miles in one year and then only 2,000 the next, without a plausible explanation) can also be suspicious.
Benefits of Checking MOT History:
- Detecting Clocking: The primary benefit is identifying potential odometer fraud.
- Assessing Wear and Tear: Higher mileage generally means more wear on components. The MOT history gives you an idea of how much the car has been used.
- Identifying Past Issues: It can reveal if the car has a history of failing MOTs due to specific faults, which might recur.
- Building Confidence: A clean MOT history can give you greater confidence in the vehicle's condition.
How is Clocking Detected?
As your situation illustrates, clocking is not always straightforward to detect. Modern cars have multiple electronic control units (ECUs) that store mileage data, not just the dashboard display. These ECUs can include those for the engine management system, ABS, airbags, and even the infotainment system. A reputable specialist garage can often access this data to cross-reference it with the dashboard reading.
Your mechanic's observation that the timing belt "doesn't look like it's done 40k more like 90k" is a strong indicator of mechanical wear inconsistent with the displayed mileage. Timing belts, while not having a mileage recorded on the MOT history itself, have recommended replacement intervals. If a belt looks significantly worn at a mileage where it should be relatively new, it suggests the car has actually covered far more miles than indicated. The specialist's video evidence, showing the mileage recorded from the power steering sensor (often linked to the vehicle's speed and thus mileage) compared to the dashboard, is compelling proof.
The auction house's response, claiming the video is "not right" and demanding their own mechanic inspect it, is a common tactic to delay or deny responsibility. They are likely aware of the vehicle's true history or are trying to protect their reputation and avoid admitting to selling a clocked vehicle.
Your Rights as a Consumer
You have significant rights when purchasing a vehicle from a dealer, especially under the Consumer Rights Act 2015. This Act states that goods must be of satisfactory quality, fit for purpose, and as described. If a car has been clocked, it is not as described, and it is not of satisfactory quality because its true mileage indicates a higher level of wear than represented.
Key Rights:
- Right to Reject: Within 30 days of purchase, you have the right to reject the car and receive a full refund if it is found to be faulty or not as described.
- Right to Repair or Replacement: If the fault is discovered after 30 days but within six months, the law presumes the fault was present at the time of sale. The dealer has the first opportunity to repair or replace the car. If they fail to do so satisfactorily, you can then claim a refund.
- Proving the Fault: The burden of proof is on the dealer to show the fault was not present at the time of sale (after six months). However, for issues like clocking discovered within six months, proving it was clocked *at the time of sale* is your responsibility, which your specialist's report helps with.
Where to Report Suspected Clocking
If you believe you have purchased a clocked vehicle, there are several avenues for reporting and seeking resolution:
1. The Dealer
Your first step, as you've already done, is to formally complain to the dealer. Do this in writing (email is acceptable) clearly stating the evidence you have (mechanic's report, specialist's findings, video) and what you want as a resolution (e.g., a refund, compensation for repairs).
2. Trading Standards
Trading Standards is a government body responsible for enforcing consumer protection laws. They investigate and prosecute businesses that engage in illegal practices like clocking. Report the dealer to your local Trading Standards office. They can provide advice and may take action against the business.
3. The Police
Vehicle clocking is a criminal offence. You can report it to the police via their non-emergency number (101) or through their website. They may investigate, especially if there is a pattern of such behaviour by the dealer.
4. Motor Ombudsman/Citizens Advice
If the dealer is unresponsive or refuses to resolve the issue, you can seek further advice from Citizens Advice. If the dealer is a member of a trade association, you might also be able to go through their dispute resolution service, such as the Motor Ombudsman.
5. Autotrader
While Autotrader is a platform, they often have their own policies regarding dealers who are found to be engaging in fraudulent activity. Report the dealer to Autotrader; they may take action such as removing the dealer's listings.
What to Do Next
Given the evidence you have, you are in a strong position. The specialist's confirmation and video evidence are crucial. The dealer's attempt to dismiss this evidence is a tactic to avoid accountability.
Recommended Actions:
- Formal Written Complaint: Send a formal, polite but firm letter or email to the dealer outlining the facts, the evidence you possess (mentioning the specialist's report and video), and stating your desired outcome (e.g., a full refund as the car is not as described). Give them a reasonable deadline to respond (e.g., 14 days).
- Escalate if Necessary: If the dealer refuses to cooperate or offers an unsatisfactory resolution, inform them you will be escalating the matter to Trading Standards and potentially seeking legal advice.
- Gather All Documentation: Keep copies of all communication with the dealer, the purchase agreement, the specialist's report, the video evidence, and any repair invoices.
Frequently Asked Questions
Q1: Can I get my money back if the car was clocked?
A1: Yes, if you can prove the car was clocked at the point of sale, you likely have grounds to reject the vehicle and claim a full refund under consumer protection laws.
Q2: How much does a mileage check specialist cost?
A2: Costs can vary, but typically range from £75 to £150 for a thorough check, which is a small price to pay for potentially avoiding thousands of pounds in losses or repair bills.
Q3: What if the dealer says they bought it at auction and didn't know?
A3: While they may have bought it at auction, as a dealer, they have a responsibility to ensure the vehicles they sell are accurately described and of satisfactory quality. They cannot pass on the blame for selling a clocked vehicle.
Q4: Is it worth pursuing legal action?
A4: If the dealer remains uncooperative and the value of the dispute is significant, pursuing legal action (e.g., through a small claims court) might be an option, but it's often best to try Trading Standards and other avenues first.
In conclusion, an MOT history check is an indispensable tool for any used car buyer. Coupled with thorough mechanical inspections and a healthy dose of scepticism towards suspiciously low mileages, it can save you from becoming a victim of vehicle clocking. Trust your instincts, gather evidence, and know your rights. The evidence you have is significant, and by following the correct procedures, you stand a good chance of resolving this unfortunate situation.
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