11/12/2004
- Arrow Cars: Your Official East Midlands Airport Private Hire Service
- Exclusive Access and Unmatched Convenience
- A Fleet to Suit Every Need
- Stress-Free Booking and Reliable Service
- Transparent and Fixed Fares
- How to Book Your Arrow Cars Transfer
- Why Choose Arrow Cars?
- Comparison: Arrow Cars vs. Standard Taxis
- Frequently Asked Questions (FAQs)
- Customer Feedback and Contact
Arrow Cars: Your Official East Midlands Airport Private Hire Service
Navigating airport travel can often be a source of stress, from the moment you leave your home to the instant you arrive at your destination. Fortunately, for travellers using East Midlands Airport (EMA), there's a dedicated and highly convenient solution: Arrow Cars. We are immensely proud to hold the distinction of being the official Private Hire company at East Midlands Airport. This prestigious partnership grants us unique advantages, most notably exclusive pick-up and drop-off points, ensuring your journey is as seamless as possible.

Exclusive Access and Unmatched Convenience
As the official private hire partner, Arrow Cars drivers are privileged to drop you off and collect you directly outside the terminal building. This means you're closer to your departure or arrival than with any other taxi company operating at EMA. This proximity significantly reduces the time and effort spent navigating the airport, making your travel experience noticeably easier and more comfortable. Imagine stepping out of the arrivals hall and being just a few paces away from your waiting vehicle – that's the Arrow Cars promise.
A Fleet to Suit Every Need
We understand that travellers have diverse requirements. Whether you're a solo traveller, a family on holiday, or a business executive, Arrow Cars offers a comprehensive range of vehicles to cater to your specific needs. Our fleet includes:
- Estate Cars: Perfect for individuals or couples with extra luggage.
- Minibuses: Ideal for larger groups or families travelling together.
- Luxury Executive Vehicles: For those seeking a premium and sophisticated travel experience.
This variety ensures that no matter the size of your party or your preference for comfort and style, Arrow Cars has the perfect vehicle to transport you to or from East Midlands Airport.
Stress-Free Booking and Reliable Service
Booking your airport transfer with Arrow Cars is designed to be a straightforward process. When you book your East Midlands airport transfer, we will request all of your essential flight details. This allows us to meticulously plan your journey. Our commitment to reliability means that even if your flight experiences delays, one of our dedicated and professional drivers will be there waiting for you. This proactive approach eliminates a significant worry, allowing you to focus on your travel plans with peace of mind.
Transparent and Fixed Fares
A key differentiator for Arrow Cars, particularly when compared to standard taxi companies, is our transparent pricing structure. Fares for all airport journeys are fixed and pre-paid. This means you know the exact cost of your journey before you even set off, with no hidden charges. Crucially, there are no additional car parking fees or waiting time charges, even if your flight is delayed. This predictable and fair pricing policy provides excellent value and avoids any unpleasant surprises upon arrival or departure.
How to Book Your Arrow Cars Transfer
Booking your airport transfer to or from East Midlands Airport with Arrow Cars is quick and easy, with multiple convenient options available:
- Mobile App: Download our user-friendly app for on-the-go bookings.
- Website: Visit our official website to book online.
- Telephone: Call us directly on 01332 814000.
- In-Person: For those who prefer face-to-face service, our booking desk is conveniently located in the arrivals hall at East Midlands Airport.
Why Choose Arrow Cars?
The decision of how to get to and from the airport is an important one. Arrow Cars stands out for several compelling reasons:
Official Status: Being the official private hire company provides a level of trust and integration with the airport's operations that other providers cannot match.
Convenience: Exclusive pick-up and drop-off points right outside the terminal save valuable time and reduce the hassle of getting to your transport.

Reliability: Flight monitoring and experienced drivers ensure you are met on time, regardless of flight delays.
Fixed Pricing: No surprise charges for waiting or parking means you can budget accurately for your trip.
Fleet Variety: A range of vehicles ensures comfort and suitability for all passenger groups.
Professional Drivers: Our drivers are trained to provide a courteous and efficient service.
Comparison: Arrow Cars vs. Standard Taxis
To further illustrate the benefits of choosing Arrow Cars, consider this comparison:
| Feature | Arrow Cars (Official EMA Partner) | Standard Taxi Companies |
|---|---|---|
| Pick-up/Drop-off Location | Exclusive, closest to terminal | Variable, often further from terminal |
| Pricing | Fixed, pre-paid, no extra charges | Metered, potential for waiting/parking charges |
| Flight Delays | Drivers monitor flights and wait | May incur extra charges for waiting |
| Booking | App, Website, Phone, In-Person | Typically Phone or App |
| Vehicle Options | Estates, Minibuses, Executive | Standard Saloons, sometimes larger vehicles |
Frequently Asked Questions (FAQs)
Q1: Are Arrow Cars the only taxi service allowed to pick up directly outside the terminal at East Midlands Airport?
As the official private hire partner, Arrow Cars have exclusive rights to pick-up and drop-off directly outside the terminal, offering a level of convenience unmatched by other services.
Q2: What happens if my flight is delayed? Will I be charged extra for my driver waiting?
No. Arrow Cars monitor your flight details and will adjust their arrival time accordingly. All fares are fixed and pre-paid, meaning there are no additional charges for waiting time due to flight delays.

Q3: How can I book a car with Arrow Cars?
You can book conveniently through our mobile app, our website, by calling us on 01332 814000, or by visiting our booking desk located in the arrivals hall at East Midlands Airport.
Q4: What types of vehicles do Arrow Cars offer?
We offer a range of vehicles including Estate cars for extra luggage, Minibuses for groups, and Luxury Executive vehicles for a premium experience.
Q5: Is the price fixed even if I book last minute?
Yes, our airport journey fares are fixed and pre-paid, ensuring price certainty regardless of when you book, provided you supply accurate flight details.
Customer Feedback and Contact
At Arrow Cars, we value your feedback and are always eager to hear from our customers. Whether you have a question, a comment, or wish to share your experience, we encourage you to get in touch. You can reach us by telephone at (0333) 6000 696 or via email at [email protected]. We typically aim to respond to all emails within 24 hours. Our website, http://www.arrowairporttaxis.co.uk, also provides further information and booking facilities.
Choosing Arrow Cars for your East Midlands Airport transfer means opting for a reliable, convenient, and cost-effective service. Experience the difference that comes with travelling with the airport's official private hire partner.
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