Acklam Medical Centre: Your Local GP Guide

Acklam Medical Centre: A Comprehensive Overview for Patients

Navigating the healthcare landscape can sometimes feel like a complex journey. For residents in Middlesbrough and the surrounding Cleveland area, understanding the services and accessibility of their local GP practices is paramount. Acklam Medical Centre stands as a cornerstone of primary care in the region, offering a wide array of services to meet the diverse health needs of its growing patient population. This article aims to provide a detailed insight into Acklam Medical Centre, covering its location, contact information, operational hours, the comprehensive range of services it offers, its commitment to accessibility, the dedicated medical staff, and its performance metrics. Whether you're a new resident seeking a GP or an existing patient looking for more information, this guide is designed to be your go-to resource.

Locating Your Local Practice: Acklam Medical Centre's Address

Finding your GP practice is the first step towards accessing consistent and reliable healthcare. Acklam Medical Centre is conveniently situated at Trimdon Avenue, Acklam, Middlesbrough, Cleveland, TS5 8SB. This central location makes it accessible for many within the Middlesbrough borough. For those unfamiliar with the area, Trimdon Avenue is a well-established road within Acklam, ensuring that the centre is not difficult to find. Parking facilities are also available, contributing to the ease of access for patients travelling by car.

Getting in Touch: Contacting Acklam Medical Centre

Effective communication is vital between patients and their healthcare providers. Acklam Medical Centre prioritises patient accessibility through various channels. The primary method for booking appointments and making general enquiries is via telephone. You can reach the practice directly at 01642 827697. For those who prefer written communication or require information outside of calling hours, the practice also provides an email address: [email protected]. While a website is available at https://acklammedicalcentre.co.uk, it's always advisable to use the direct phone number for urgent matters or immediate appointment booking.

Opening Hours: When is Acklam Medical Centre Open?

Understanding the opening hours of your GP practice is crucial for planning visits and appointments. Acklam Medical Centre offers extended hours on certain days to accommodate a wider range of patient schedules. The standard opening hours are as follows:

It's important to note that these hours are for general access to the practice. Specific clinic times or doctor availability may vary, and it is always best to check with the reception when booking an appointment.

Comprehensive Services and Clinics Offered

Acklam Medical Centre prides itself on offering a diverse range of medical services designed to cater to the primary healthcare needs of its registered patients. These services go beyond routine consultations and include specialised clinics and support for various health conditions. Key services include:

• Child Health and Development: Regular check-ups and developmental assessments for infants and children, ensuring they reach their milestones.
• Asthma Clinic: Dedicated support and management for patients with asthma, including inhaler technique advice and personalised action plans.
• Long-Acting Reversible Contraception (LARC): Provision and fitting of LARC methods such as IUDs (coils) and implants, offering long-term contraception solutions.
• Minor Surgery: In-house minor surgical procedures, such as the removal of moles, skin tags, and other benign skin lesions, performed by experienced practitioners.
• Learning Disability Health Checks: Tailored health assessments for individuals with learning disabilities, ensuring their specific health needs are met.
• Electronic Prescription Service (EPS): This modern service allows your prescriptions to be sent electronically directly to your chosen pharmacy, eliminating the need for paper prescriptions and streamlining the repeat prescription process.

Commitment to Accessibility and Facilities

Inclusive healthcare is a core principle at Acklam Medical Centre. The practice has invested in a range of facilities to ensure that all patients, regardless of their physical abilities, can access services comfortably and efficiently. These facilities include:

• Step-Free Access: Ensuring easy entry for individuals with mobility issues.
• Wheelchair Access: Throughout the practice premises.
• Disabled WC: Specially adapted toilet facilities.
• Disabled Parking: Designated parking bays close to the entrance.
• Induction Loop: Available for patients with hearing aids.
• Braille Translation Service: To assist visually impaired patients.
• Signing Service Available: For patients who use sign language.
• Car Parking: Ample parking for all patients.
• Cycle Parking: Facilities for those arriving by bicycle.

These provisions demonstrate the centre's dedication to providing a welcoming and supportive environment for everyone.

Meet the Medical Team

The strength of any GP practice lies in its medical professionals. Acklam Medical Centre boasts a team of dedicated healthcare staff, including General Practitioners, Nurse Practitioners, and Healthcare Assistants, all working collaboratively to deliver high-quality patient care. The current medical staff includes:

The presence of Advanced Nurse Practitioners and Nurse Practitioners signifies the practice's commitment to utilising the skills of its entire team to provide efficient and effective care.

Patient Population and Online Services

Acklam Medical Centre serves a substantial patient base, with 11,183 registered patients. This includes 5,439 female and 5,744 male patients, reflecting a balanced demographic. The practice actively engages with modern technology to enhance patient experience and access.

Patient Online Management Information (POMI) highlights the practice's digital capabilities:

• Online Appointment Booking: Enabled, with 5,729 patients registered for this service, and 7 transactions recorded in the reporting month.
• Online Repeat Prescriptions: Enabled, with 5,828 patients registered, and 1,749 prescriptions ordered online in the reporting month.
• Online Patient Record Access: Enabled for viewing Detailed Coded Care Records, with 1,330 patients registered and 1,385 accesses recorded.

These figures indicate a strong uptake of online services, empowering patients to manage their healthcare more effectively.

Performance Metrics: A Look at Quality of Care

The practice's commitment to quality is reflected in its performance metrics, often benchmarked against national standards. Key performance indicators include:

• Care Quality Commission (CQC) Rating: Rated as 'Good'.
• Cervical Cancer Screening: 74.5% of eligible women (2,399) were screened.
• Diabetes Management: 74.01% of patients with diabetes had their HbA1c levels within the recommended range.
• High Blood Pressure Management: 89.42% of patients had their blood pressure measurement within recommended parameters.
• Flu Vaccinations: High uptake rates for both the over-65s (69.9%) and under-65 at-risk groups (35.6%).
• Childhood Vaccinations: Excellent coverage rates for MMR (93.81%), Hib/Men C (94.85%), Pneumococcal (94.85%), and 5-in-1 vaccines (97.00%).
• Patient Experience: 100% of surveyed patients expressed confidence and trust in healthcare professionals, and 81.34% were satisfied with appointment times.

These statistics provide a transparent view of the practice's effectiveness in delivering essential healthcare services.

Frequently Asked Questions

Q1: How do I register as a new patient at Acklam Medical Centre?
New patients wishing to register should contact the practice directly on 01642 827697 or visit the centre to obtain registration forms. You may be asked to provide proof of identity and address. A health check may be offered upon registration.

Q2: Can I get a repeat prescription online?
Yes, Acklam Medical Centre offers an Electronic Prescription Service (EPS) and enables online ordering of repeat prescriptions through their patient portal. You need to be registered for this service.

Q3: What should I do in case of a medical emergency?
For life-threatening emergencies, always call 999. For urgent medical advice outside of opening hours, please contact NHS 111.

Q4: Does the practice offer any private services?
While the provided information focuses on NHS services, many GP practices offer a range of private services. It is best to inquire directly with Acklam Medical Centre regarding any non-NHS or private medical examinations or treatments.

Q5: How can I provide feedback about my experience at the practice?
Patient feedback is highly valued. You can provide feedback directly to the practice through their reception, or by writing to the Practice Manager. Comments and suggestions help the centre to continually improve its services.

Acklam Medical Centre continues to be a vital resource for the Middlesbrough community, offering accessible, high-quality primary healthcare services supported by a dedicated team and modern facilities. Its commitment to patient care and continuous improvement makes it a trusted choice for local residents.

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