11/07/2013
Visiting Mayo Clinic in Rochester, Minnesota, whether for an appointment, treatment, or to support a loved one, can be a significant undertaking. While your primary focus will undoubtedly be on health and well-being, ensuring you have reliable and comfortable transportation is paramount to a stress-free experience. This comprehensive guide aims to demystify the various travel options available, from convenient on-campus shuttles to premium private car services, helping you navigate your journey with ease and confidence.

- Navigating Mayo Clinic Campuses: Shuttle Services
- Private Chauffeured Services: The Ultimate Comfort and Convenience
- Essential Contact Information
- Tips for a Smooth Journey to Mayo Clinic
- Frequently Asked Questions (FAQs)
- Q: How do I make a Mayo Clinic round trip reservation with a private car service?
- Q: Is there a free shuttle service between Mayo Clinic buildings in Rochester?
- Q: Can I arrange for airport pick-up and drop-off at Mayo Clinic?
- Q: Are the drivers of private car services to Mayo Clinic experienced and vetted?
- Q: What if my Mayo Clinic appointment runs over schedule, or I need to make an unplanned stop?
The Mayo Clinic's Rochester campus is extensive, comprising over 30 buildings spread across the downtown area and the nearby Saint Marys Campus. Moving between these locations efficiently is crucial, especially for patients with mobility challenges or tight schedules. Fortunately, Mayo Clinic provides dedicated shuttle services to facilitate this movement.
Mayo Clinic Patient/Visitor Shuttle
For seamless transfers between the main Mayo Clinic facilities, a free, wheelchair-accessible shuttle service operates continuously. This shuttle connects the main Mayo Clinic campus with the Mayo Clinic (Saint Marys Campus), ensuring patients and visitors can travel between these key locations without hassle. It's a highly recommended option for inter-campus travel due to its convenience and accessibility.
- Availability: Runs Monday through Friday.
- Hours of Operation: 6:45 a.m. to 5:30 p.m.
- Accessibility: Fully wheelchair-accessible.
- Cost: Free for patients and visitors.
Departure and arrival locations are clearly marked at both campuses, making it easy to find your way. This service is designed to alleviate the burden of navigating the large campus on foot or arranging separate transport between buildings.
Private Chauffeured Services: The Ultimate Comfort and Convenience
For those travelling to Mayo Clinic from further afield, particularly from airports like Minneapolis-Saint Paul (MSP) or Rochester International (RST), or for individuals seeking a higher level of comfort, privacy, and flexibility, private chauffeured car services offer an unparalleled solution. Companies like Aspen Limo and Car Services specialise in providing premium transport tailored to the unique needs of Mayo Clinic visitors.
Why Choose a Private Car Service?
The benefits of opting for a professional chauffeured service, especially when travelling for medical reasons, are numerous. It’s about more than just getting from A to B; it’s about providing peace of mind, comfort, and reliability.
Unmatched Reliability: Punctuality is key, especially when dealing with medical appointments. Reputable services guarantee on-time pick-ups and drop-offs, eliminating the stress of delays.

If you have detailed questions, please contact Mayo Clinic Parking & Transportation (507-281-8513), or Rochester Public Transit (507-328-7433) for more information about bus routes and schedules. These are available for employees to drive to and catch the bus to work Monday through Friday. Superior Comfort: Travel in luxury-class vehicles – from sedans and SUVs to stretch limousines and high-top vans. These vehicles are meticulously cleaned, well-maintained, and non-smoking, offering a serene environment for your journey.
Professional Drivers: Drivers are highly vetted, mature, well-dressed, and professional. They undergo extensive background checks, receive thorough training, and are experienced in navigating routes safely and efficiently. They understand the importance of privacy and discretion.
Flexibility and Customisation: Whether you need multiple stops, extended waiting times for appointments, or specific pick-up locations (e.g., airport baggage claim, front door, company lobby), private services can accommodate your unique requirements.
- Stress Reduction: Eliminate the hassle of driving, parking, or navigating unfamiliar public transport systems. Sit back, relax, and focus on your health, knowing that your transportation is expertly handled.
Aspen Limo and Car Services: A Trusted Partner
Aspen Limo, established in 1995, is highlighted as a premier provider of transportation services to and from Mayo Clinic. They offer a range of vehicle options and flexible booking methods to cater to diverse needs.
Vehicle Options:
- Affordable Chauffeured Mayo Clinic Car Service and SUVs
- Affordable Chauffeured Mayo Clinic Stretch Limousines
- Affordable On-Demand Mayo Clinic Vans and Group Shuttles
- Private Shuttle to Mayo Clinic from Minneapolis and Back
Booking Your Private Transport:
Making a reservation with a service like Aspen Limo is designed to be straightforward:
- Online: Utilise their website reservation application.
- Mobile Apps: Download their Android or Apple iOS mobile app. When downloading, use the activation code AspenLimo for their "Trip Broker" reservations app.
- Phone: For direct assistance or to discuss specific needs, you can call them.
Flexible Pricing and Service Options:
Understanding that every journey is unique, private car services offer various pricing models:
| Service Option | Description | Ideal For |
|---|---|---|
| Per-Hour Rates | Allows for unlimited stops and waiting times. | Multiple appointments, sightseeing, flexible schedules. |
| Per-Mile Rates | Calculated based on miles from pick-up to drop-off. | Direct, point-to-point transfers. |
| Mayo Clinic Flat Service Round-Trip Options | Includes in-transit stops and extended appointment waiting times. | Full-day appointments, requiring return transfer. |
| In-Airport Service Options | Meet & Greet at baggage claim, heated valet pick-up, call upon arrival, flight tracking. | Seamless airport transfers, especially for first-time visitors. |
| Custom Pricing | Discuss specific needs for a tailored quote. | Unique requirements, group travel, complex itineraries. |
Airport Transfers to Mayo Clinic
For visitors flying into the region, ground transportation from the airport to Mayo Clinic is a primary concern. Private services offer dedicated airport-to-airport ground transfer services from major hubs like Minneapolis-Saint Paul (MSP) International Airport and Rochester (RST) International Airport, as well as private jet airports.
The journey from Minneapolis (MSP) to Rochester, MN, is approximately 80 miles (130 kilometres) and typically takes around 1.5 to 2 hours, depending on traffic and weather conditions. Opting for a private shuttle or car service ensures a direct, comfortable, and efficient transfer without the need for multiple connections or navigating unfamiliar routes. Your driver will know the best way to get you to your specific Mayo Clinic building.
Essential Contact Information
Having the correct contact details readily available can save you time and stress. Here are the key numbers for transportation and general Mayo Clinic enquiries:
| Service/Department | Contact Number | Purpose |
|---|---|---|
| Mayo Clinic Parking & Transportation | 507-281-8513 | Detailed questions regarding parking and on-site transport. |
| Rochester Public Transit | 507-328-7433 | Information on local bus routes and schedules (primarily for employees). |
| Aspen Limo and Car Services | 612-590-8000 | Private car, SUV, and shuttle service reservations. |
| Mayo Clinic (General Enquiries) | 507-284-2511 | General hospital information and appointments. |
Remember, it's always advisable to contact the relevant service directly for the most up-to-date information, especially concerning schedules, fares, and specific requirements.

Tips for a Smooth Journey to Mayo Clinic
Preparing adequately for your trip can significantly enhance your experience. Here are some invaluable tips to ensure your journey to and from Mayo Clinic is as seamless as possible:
- Plan Ahead: As soon as your Mayo Clinic appointments are confirmed, start planning your transportation. Booking private car services or understanding shuttle timetables well in advance can prevent last-minute stress. For airport transfers, aim to book at least 24-48 hours prior to your travel date to secure the best rates and availability.
- Confirm Reservations: Always re-confirm your transport reservations a day or two before your scheduled travel. This simple step ensures that all details are correct and that there are no misunderstandings regarding pick-up times or locations.
- Pack Light (If Possible): While not always feasible for extended stays, try to minimise unnecessary luggage, especially if you plan to use shuttles or public transport. If you opt for a private car service, inform them in advance if you have excessive luggage or require assistance with bags, as professional drivers are often happy to help.
- Arrive Early for Flights: If your journey involves air travel, give yourself ample time at the airport. This accounts for check-in procedures, security queues, and unexpected delays. It’s always better to wait comfortably at the gate than to rush and risk missing your flight.
- Stay Hydrated and Carry Snacks: Long journeys, especially those involving medical appointments, can be draining. Keep a bottle of water handy and some light snacks to maintain your energy levels.
- Know Your Mayo Clinic Address: The main Mayo Clinic address is 200 First Street SW, Rochester, Minnesota 55905. However, with over 30 buildings, confirm the specific building and department address for your appointment. If using a private service, provide this detail to your driver. Key patient care buildings include the Mayo Building and Gonda Building, Mayo Clinic Hospital (Methodist Campus), Mayo Clinic Hospital (Saint Marys Campus), and Mayo Eugenio Litta Children's Hospital.
- Communicate Your Needs: Don't hesitate to communicate any special requirements to your transport provider. Whether it's a need for a wheelchair-accessible vehicle, assistance with mobility, or a preference for a quiet ride, reputable services are there to accommodate your needs.
Frequently Asked Questions (FAQs)
Q: How do I make a Mayo Clinic round trip reservation with a private car service?
A: To make a round trip reservation with a private car service like Aspen Limo, you have several convenient options. You can book directly through their website's reservation application, use their dedicated mobile apps (Android or Apple iOS – remember the activation code AspenLimo), or simply call their reservation line at 612-590-8000. It's advisable to specify your exact vehicle type preference, pick-up/drop-off locations, and any specific needs, such as in-transit stops or extended waiting times for appointments, to ensure a tailored service.
Q: Is there a free shuttle service between Mayo Clinic buildings in Rochester?
A: Yes, there is a free, wheelchair-accessible shuttle service available for patients and visitors. This shuttle runs continuously between the main Mayo Clinic campus and the Mayo Clinic (Saint Marys Campus). It operates Monday through Friday, from 6:45 a.m. to 5:30 p.m., providing a convenient way to travel between these two major locations within the Rochester campus.
Q: Can I arrange for airport pick-up and drop-off at Mayo Clinic?
A: Absolutely. Private chauffeured services, such as those offered by Aspen Limo, specialise in airport-to-Mayo Clinic ground transfers. They provide services to and from all regional, international (like Minneapolis-Saint Paul MSP), and private jet airports. You can arrange for a seamless pick-up directly from your airport's baggage claim area, or request a heated valet area pick-up, ensuring a comfortable transition from your flight to your destination at Mayo Clinic.
Q: Are the drivers of private car services to Mayo Clinic experienced and vetted?
A: Reputable private car services, like Aspen Limo, place a high emphasis on the professionalism and safety of their drivers. Their drivers are typically mature, well-dressed, and highly professional. They undergo in-depth background checks and interviews, followed by initial training, mentoring, and close supervision. This ensures that you are transported by an expert driver who knows the routes, prioritises your safety, and respects your privacy, providing a secure and reliable journey.
Q: What if my Mayo Clinic appointment runs over schedule, or I need to make an unplanned stop?
A: One of the key advantages of professional chauffeured services is their flexibility. If you've booked a service with per-hour rates or a Mayo Clinic flat service round-trip option, it typically allows for unlimited stops and extended waiting times. Services are designed to accommodate changes in your plans, whether it's a longer-than-expected appointment, a quick stop along the way, or a slight delay in your schedule. It's always best to communicate any potential changes to your driver or the service provider as soon as possible.
Ensuring you have reliable and comfortable transportation to and from Mayo Clinic is a crucial aspect of managing your health journey. Whether you opt for the convenience of on-campus shuttles or the premium comfort of a private chauffeured service, understanding your options and planning ahead will significantly contribute to a stress-free and positive experience. Prioritise your peace of mind and travel with confidence, allowing you to focus on what truly matters: your well-being.
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