What happened to Gourock & Dunoon?

Gourock-Dunoon Ferry Disruptions & Future

01/07/2008

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The Gourock to Dunoon ferry service, a vital link for many commuters and residents, has recently experienced a series of disruptions, raising concerns among passengers and the local community. These disruptions, primarily caused by technical issues with the vessels, have led to cancellations and altered timetables, prompting questions about the reliability and future of this essential route. This article delves into the recent events, the underlying causes, and the Scottish Government's plans for the service, including proposed timetable changes and the commitment to future improvements.

What happened to Gourock & Dunoon?
Wednesday's 0610 and 0705 services from Gourock, and the 0635 and 0735 departures from Dunoon, were both cancelled while the problem was investigated, with a shuttle bus operating in their place. CalMac says the technical issue has now been resolved and service will resume with the 0805 sailing from Gourock.
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Recent Service Disruptions

On Tuesday evening and again on Wednesday morning, services between Gourock and Dunoon were significantly affected due to a problem with the MV Ali Cat's starboard main engine. This mechanical failure resulted in the cancellation of several early morning sailings. Specifically, Wednesday's 0610 and 0705 services from Gourock, and the 0635 and 0735 departures from Dunoon, were all cancelled. During these cancellations, a shuttle bus service was implemented to provide an alternative for passengers. Thankfully, CalMac announced that the technical issue with the MV Ali Cat has since been resolved, and normal service was expected to resume with the 0805 sailing from Gourock.

MV Argyll Flyer's Status

Adding to the operational challenges, the MV Argyll Flyer, the route's second ferry, remains out of service. The vessel was withdrawn on October 2nd to undergo repairs to its exhaust system. CalMac has stated that due to an "ongoing technical issue and the requirement for further spare parts," the MV Argyll Flyer will not be returning to service in the immediate future. An update on its expected return was anticipated around midday on Wednesday. This situation means that the MV Ali Cat will be operating a single-vessel timetable for the foreseeable future.

Revised Timetable and Operational Adjustments

With the MV Ali Cat operating as the sole ferry, a revised timetable has been put in place. The departures from Gourock are scheduled at: 0805, 0905, 1005, 1105, 1205, 1305*, 1405, 1605, 1705, 1810, 1905, 2010, 2135, and 2235. From Dunoon, departures are scheduled at: 0835, 0935, 1035, 1135, 1235, 1335*, 1435, 1535, 1635, 1735, 1835, 1935, 2040, 2205, and 2305. It is important to note the asterisk (*) indicating special arrangements. Due to the MV Ali Cat needing to refuel, the 1305 sailing from Gourock and the 1335 sailing from Dunoon will be replaced by a shuttle bus service. These buses are scheduled to depart Gourock at approximately 1255 and Dunoon at 1330.

A CalMac spokesperson acknowledged the inconvenience caused by these disruptions: "Disrupting a sailing is a decision we do not take lightly because we know it will inconvenience our customers and the communities we serve. We apologise for any inconvenience caused." For the latest updates, passengers are advised to check calmac.co.uk/service-status.

Future Timetable Reductions and Consultation

Beyond the immediate operational challenges, the Scottish Government has announced plans to reduce the number of daily ferry crossings between Gourock and Dunoon. Currently, the ferry makes 30 crossings a day. However, following a consultation process and careful consideration, this number is set to decrease to 27 crossings per day once the changes are implemented. The specific sailings to be cut have not yet been announced, but a consultation will take place before a final decision is made later in the year.

A survey conducted on the route indicated that while the service is crucial for daily commuting for work and education, there are low usage levels on many sailings outside of the peak morning and evening periods. Jim Fairlie, Minister for Agriculture and Connectivity, stated that the service is "highly valued" but acknowledged that it is not well utilised at certain times. The government's aim is to ensure that CalMac services are both efficient and effective, balancing demand with identified travel needs and focusing on the quality and reliability of the remaining sailings. The Minister emphasised the importance of considering the needs of dedicated users who rely on the service for their daily travel at peak times, while lesser-used services will be reviewed, with consideration given to alternative transport options.

How many times a day will a ferry cross from Gourock to Dunoon?
The Scottish Government has announced it is to consult with passengers, communities and unions over removing three daily crossings from Gourock to Dunoon from the schedule. The ferry crosses 30 times a day, but this will drop to 27 once the consultation is completed.

Scottish Government's Commitment to the Route

The Scottish Government has reiterated its commitment to the Gourock-Dunoon ferry route. In a letter to the chair of the Cowal Transport Forum, Jim Fairlie MSP confirmed his approval of a recommendation from Transport Scotland to remove three return sailings a day. This decision is intended to address identified over-provision and ensure compliance with subsidy control requirements, balancing legal compliance with meeting travel needs. Transport Scotland had considered more substantial service reductions, such as an hourly service all day or ending services after 8 pm, but these were deemed to have significant negative impacts that could not be easily mitigated.

The Minister acknowledged that the decision was not made lightly and recognised potential concerns and impacts on passengers. To minimise these, CalMac has been asked to identify lesser-used, off-peak sailings as potential candidates for removal. Furthermore, the availability of local public transport, including alternative foot passenger connections via Western Ferries, will be taken into account, even if these involve longer journey times. This approach aims to mitigate the impact of losing direct passenger ferry crossings.

The community engagement process is expected to begin around mid-April, following the Easter break, and conclude within approximately a month, with a final decision anticipated before summer. The Minister added, "The Scottish Government remains committed to the Gourock-Dunoon passenger ferry route." He highlighted that the service is required to meet identified needs, with significant use by commuters and for health, social, and other reasons, forming an integral part of the public transport network, including connections with rail services to Glasgow. The route's high frequency, compared to other CalMac routes, means that many off-peak sailings are lightly used. The government acknowledges that past poor reliability has affected user confidence and numbers, but the route still serves a dedicated user base.

Improving Reliability and Vessel Replacement

The Minister welcomed the efforts of the Cowal Transport Forum in promoting public transport connectivity and improving connections with rail services. He expressed a willingness to meet with the forum again after the community engagement to discuss the final decision on service removals. The focus will now shift towards pressing forward with the vessel replacement project, which aims to ensure a more reliable service for the Gourock-Dunoon route, meeting the expectations of the communities it serves. This project is a key element in the government's strategy to enhance the overall quality and dependability of the ferry service.

Frequently Asked Questions

Q1: What caused the recent ferry disruptions?
A1: The disruptions were primarily caused by a technical issue with the MV Ali Cat's starboard main engine, leading to cancellations and revised timetables.

Q2: Will the MV Argyll Flyer be returning to service soon?
A2: The MV Argyll Flyer was withdrawn for repairs to its exhaust and, due to ongoing technical issues and the need for spare parts, its return to service is uncertain at this time. CalMac will provide updates.

Is the Scottish Government committed to the Gourock-Dunoon ferry route?
Mr Fairlie added: “The Scottish Government remains committed to the Gourock-Dunoon passenger ferry route.

Q3: How many ferry crossings will be reduced?
A3: The number of daily crossings is planned to be reduced from 30 to 27, with specific sailings to be determined through a community consultation process.

Q4: Why are the ferry services being reduced?
A4: The reductions are being made to address identified over-provision on certain sailings, particularly during off-peak times, to improve efficiency and comply with subsidy control requirements, while maintaining service for peak commuters.

Q5: Is the Scottish Government committed to the Gourock-Dunoon ferry route?
A5: Yes, the Scottish Government has stated its commitment to the route and is focusing on improving its reliability through measures like vessel replacement and service optimisation.

Q6: What are the revised sailing times?
A6: Revised single-vessel timetables are in effect, with specific departure times from Gourock and Dunoon, and some sailings replaced by shuttle buses due to refueling requirements.

Q7: Where can I find the most up-to-date information?
A7: For the latest service updates, passengers should refer to the CalMac website at calmac.co.uk/service-status.

Comparative Table: Current vs. Planned Service

FeatureCurrent ServicePlanned Service (Post-Consultation)
Total Daily Crossings3027
Primary Ferry (Current)MV Ali Cat (operating solo due to MV Argyll Flyer withdrawal)MV Ali Cat (expected to be supplemented by a more reliable vessel in the future)
MV Argyll Flyer StatusWithdrawn for repairs (exhaust)Status TBC, ongoing technical issues
Focus of ServiceBalancing commuter needs with operational challengesOptimising for peak demand, improving reliability, and ensuring efficient operation
Community ConsultationOngoing regarding service reductionsKey element in determining which sailings are removed

The recent disruptions highlight the ongoing challenges faced by ferry services, but the commitment from the Scottish Government and CalMac to improve the Gourock-Dunoon route offers a path towards greater reliability and passenger satisfaction in the future. Passengers are encouraged to stay informed about service updates and participate in the upcoming consultations to help shape the future of this vital transport link.

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