28/07/2016
When it comes to finding a reliable vehicle and dependable aftercare, Partridge Motor Cars Limited stands out as a premier destination. Based in the picturesque West Grinstead, Horsham, this esteemed dealership offers a multifaceted approach to car ownership, ensuring customers receive not only a quality vehicle but also a seamless and supportive experience from start to finish. With a strong emphasis on customer satisfaction and a commitment to transparency, Partridge Motor Cars has carved a niche for itself in the automotive landscape of Sussex.

A Comprehensive Suite of Services
Partridge Motor Cars Limited prides itself on offering a diverse range of services designed to cater to every aspect of your motoring needs. Whether you're looking to purchase a new vehicle, require expert maintenance, or need convenient options for acquisition, they have you covered. Let's delve into the specifics of what makes Partridge Motor Cars a cut above the rest.
Vehicle Sales and Acquisition Options
At the heart of Partridge Motor Cars' offering is their selection of quality used cars. Each vehicle is not merely a commodity but a carefully chosen asset, personally selected and thoroughly inspected to meet rigorous high standards. This meticulous approach ensures that customers are acquiring vehicles that are not only aesthetically pleasing but also mechanically sound and reliable. The dealership understands that purchasing a car is a significant investment, and they are dedicated to providing peace of mind through their thorough vetting process.
Beyond the showroom, Partridge Motor Cars embraces modern convenience with services like:
- Home Delivery: For those who prefer the comfort of their own home, Partridge Motor Cars offers a convenient home delivery service. This means your newly acquired vehicle can be brought directly to your doorstep, saving you time and hassle.
- Live Video Viewing: In an age where digital interaction is key, the ability to view a vehicle remotely is invaluable. Partridge Motor Cars provides live video viewings, allowing potential buyers to get an up-close and personal look at a car from anywhere, guided by a knowledgeable member of their team.
- Click and Collect: This streamlined service combines the ease of online purchasing with the immediacy of collecting your vehicle. Browse, buy, and collect your car at your convenience, with all the necessary checks and preparations completed beforehand.
Business Services and Onsite Facilities
For businesses or individuals with specific commercial needs, Partridge Motor Cars also offers dedicated business services. While the exact nature of these services is best discussed directly with the dealership, their commitment to supporting a wide range of customers is evident. Furthermore, their onsite facilities are designed to enhance the customer experience, providing a comfortable and efficient environment for all interactions, from sales consultations to service appointments.
Commitment to Quality and Customer Trust
Partridge Motor Cars' dedication to customer satisfaction is deeply rooted in their affiliation with the AA. As a proud member of the AA Dealer Promise, they are committed to upholding gold-standard customer care. This promise signifies a dedication to honesty, transparency, and fair dealing, providing customers with an extra layer of assurance.
The AA Dealer Promise Explained
What does being a trusted dealer with AA Cars truly mean? It means that Partridge Motor Cars adheres to strict standards set by the AA to give you unparalleled peace of mind. This commitment includes:
- Trusted Dealers Only: All dealers associated with AA Cars have committed to the AA Cars Standards. This ensures a baseline of quality and ethical practice across the network.
- All Vehicles Checked: Every vehicle sold by Partridge Motor Cars undergoes a comprehensive check. This includes verifying the vehicle history, MOT status, mileage authenticity, and ensuring there are no undisclosed accident or police reports. This diligence is crucial for building trust and ensuring customer safety.
- Exclusive AA Offers: Customers benefit from exclusive offers through the AA partnership. This typically includes 12 months of free breakdown cover, or a discounted upgrade for existing AA members, along with potential discounts on servicing and MOTs. These added benefits significantly enhance the value proposition for buyers.
Expert Vehicle Maintenance and Servicing
Partridge Motor Cars isn't just about selling cars; they are equally dedicated to keeping your vehicle in optimal condition. Their team of experienced mechanics offers a full spectrum of maintenance and repair services, ensuring your vehicle remains safe, reliable, and performing at its best.

Their service offerings include:
- Servicing: Regular servicing is vital for the longevity and performance of any vehicle. Partridge Motor Cars provides comprehensive servicing packages tailored to manufacturer specifications.
- Repairs: From minor adjustments to major overhauls, their skilled technicians can diagnose and fix a wide range of vehicle issues.
- MOTs: Ensuring your vehicle meets legal roadworthiness standards is paramount. Partridge Motor Cars conducts MOT tests efficiently and professionally, identifying any potential issues that need addressing.
- Tuning: For those seeking to optimise their vehicle's performance, tuning services are also available, carried out by experts who understand the intricacies of engine management and enhancement.
Peace of Mind with Every Purchase
To further solidify their commitment to customer confidence, every car purchased from Partridge Motor Cars comes with a 3-month warranty. This provides a crucial safety net, covering unforeseen mechanical issues that may arise shortly after purchase. Coupled with the one year of AA breakdown cover, this package offers a robust foundation for worry-free driving.
Part Exchange: Maximising Your Value
Recognising that many customers will have a vehicle to trade in, Partridge Motor Cars welcomes part exchanges at competitive prices. This service simplifies the process of upgrading your vehicle, allowing you to leverage the value of your current car towards your next purchase, making the transition smoother and more cost-effective.
Contacting Partridge Motor Cars
For those eager to explore their offerings or discuss specific requirements, Partridge Motor Cars is readily accessible. Their dealership is located at West Grinstead, Horsham, RH13 8LP, offering a unique setting on a charming farm site that adds to the distinctive customer experience.
You can get in touch through various channels:
- Call: 01403 485 928
- Message: Send an enquiry via their website.
- Visit: Experience their dealership firsthand during their opening hours:
- Monday - Saturday: 08:30 - 18:00
- Sunday: 10:00 - 16:00
It's important to note that calls may be recorded for training and monitoring purposes. Customers are advised against providing credit or debit card information over the phone, as doing so is at their own risk.
Frequently Asked Questions
What are the main services offered by Partridge Motor Cars?
Partridge Motor Cars offers a range of services including the sale of quality used cars, home delivery, live video viewing, click and collect, vehicle servicing, repairs, MOTs, and tuning. They also welcome part exchanges.

What makes Partridge Motor Cars a trusted dealer?
They are a proud member of the AA Dealer Promise, meaning they adhere to gold-standard customer care. All vehicles are thoroughly checked, and they offer a 3-month warranty and 12 months of AA breakdown cover with every car purchased.
Can I view a car remotely before visiting?
Yes, Partridge Motor Cars offers live video viewing, allowing you to inspect vehicles remotely.
Do Partridge Motor Cars accept part exchanges?
Yes, they welcome part exchanges at competitive prices.
What are the opening hours for Partridge Motor Cars?
They are open Monday to Saturday from 08:30 to 18:00, and on Sundays from 10:00 to 16:00.
Conclusion
In summary, Partridge Motor Cars Limited offers a comprehensive and customer-centric approach to the automotive sector. From their meticulously selected inventory and convenient acquisition methods like home delivery and click and collect, to their expert aftercare services and strong commitment to trust through the AA Dealer Promise, they provide a complete motoring solution. Their dedication to building lasting customer relationships through honest advice and exceptional service makes them a go-to choice for car buyers and owners in Sussex and beyond.
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