Why Choose Nissan Servicing?

When it comes to maintaining your vehicle, choosing the right service provider is paramount. For Nissan owners, the decision often comes down to whether to opt for a franchised dealer or an independent specialist. However, the comprehensive range of benefits offered by a Nissan service centre, from extensive mobility solutions to expert care with genuine parts, presents a compelling case for sticking with the brand.

Nissan has invested significantly in ensuring that its customers receive not only top-tier mechanical expertise but also a seamless and supportive ownership experience. This commitment extends beyond the initial purchase, covering all aspects of vehicle care and maintenance. Let's delve into the specific advantages that make a Nissan service the smart choice for your Nissan vehicle.

Mobility Solutions: Keeping You Moving

One of the most significant advantages of servicing your Nissan at an authorised dealership or repairer is the commitment to keeping you mobile. This isn't just a vague promise; Nissan offers concrete solutions designed to minimise disruption to your daily life when your car needs attention.

Courtesy Cars and Lifts

If your vehicle is undergoing a confirmed Nissan warranty repair, Nissan will arrange transport for you while your car is in the workshop. This means you won't be left stranded. For routine services or non-warranty repairs, Nissan dealerships and authorised repairers strive to keep you mobile. This can include providing a courtesy car or a lift to your home or workplace. While charges and restrictions may apply, and it's always best to confirm the specifics with your local dealer, the intention is clear: to ensure your day continues with as little interruption as possible.

Courtesy Car Details and Eligibility

When a courtesy car is provided, it's typically subject to availability and vehicle diagnosis. It's worth noting that vehicles over 10 years old from their registration date may be excluded, and repairs for collision damage or bodywork are generally not covered. A modest daily charge, often around £30 including VAT, may apply, which usually covers insurance and a collision damage waiver. Additional costs for fuel, congestion charges, or parking fines are generally the responsibility of the user. There are also specific eligibility criteria for drivers using a courtesy car, including age limits (18-80, or 25-80 for sports cars), UK residency, a valid UK driving licence held for at least 12 months, a clean driving record with no more than 7 penalty points in the last three years, and no pending prosecutions. You may also be asked to provide a DVLA code. It's crucial to discuss these details directly with your Nissan Dealership or Authorised Repairer.

Collection and Delivery Service

In addition to courtesy cars, some dealerships may offer a collection and delivery service, though charges may apply and availability can vary. This offers another layer of convenience, allowing your car to be serviced without you needing to leave your home or office.

Continuous Roadside Assistance: Peace of Mind on Every Journey

Nissan understands that car trouble can strike at any time. That's why they offer robust roadside assistance programmes to provide you with peace of mind.

Initial Cover and Service-Based Extension

All new Nissan vehicles (excluding Light Commercial Vehicles - LCVs) come with a three-year Nissan Roadside Assistance cover from the date of first registration. Once this initial period ends, you can continue to receive 12 months of Nissan Roadside Assistance cover by having a major or minor service carried out at a franchised Nissan Dealer or Nissan Authorised Repairer. For LCVs, the initial cover extends to five years, with a subsequent 24-month cover available after a qualifying service. This service-based extension is a fantastic incentive to keep your vehicle maintained by the experts.

Comprehensive RAC Cover

Nissan's Roadside Assistance is provided in partnership with the RAC, offering comprehensive cover that typically includes Roadside, Recovery, At Home, Rescue & Onward Travel, and European breakdown. This ensures you're covered no matter where your journeys take you within the UK and often beyond.

Financial Benefits: Making Servicing More Accessible

Nissan also offers several financial solutions to make servicing and repairs more manageable.

0% Finance on Vehicle Repairs

For retail customers, Nissan offers 0% finance options on vehicle repairs, allowing you to spread the cost of unexpected or significant maintenance work. With payment plan options ranging from 4 to 9 months, all interest-free and split equally, this provides a flexible way to manage your budget. There's a minimum spend of £150 and a maximum of £3,000, and the offer is available at participating dealers. The finance is provided by Bumper International Limited, subject to status, and requires you to be over 18 and a UK resident. While there are no fees or interest, a one-off missed payment fee may apply.

Free £200 Insurance Excess Return Voucher

When you have a Nissan Service, MOT, or Repair costing over £35, you can receive a free £200 Insurance Excess Return Voucher. This voucher is valid for one year and can be a valuable asset if you need to make a claim on your insurance following an accident. The voucher must be activated before an incident occurs, and the accident repair must be carried out at a Nissan Approved Bodyshop. You'll need to call a dedicated hotline first to initiate the claim.

Pay Monthly Service Plans

Nissan offers flexible service plans that allow you to pay for your scheduled maintenance on a monthly basis. These plans are available for a range of models, including the Ariya, Micra, Juke, Qashqai, X-Trail, LEAF, Note, Pulsar, and e-NV200. New cars can be covered for up to 4 years/4 services, while cars older than 2 months are eligible for 2 years/2 services. These plans can be a cost-effective way to budget for your car's upkeep. Additionally, 'Service Plan Flex' options allow you to tailor coverage for items like key fobs, wiper blades, MOTs, and brake pads and discs, with pricing starting from as little as £4 per month for used cars and £8 per month for new cars, covering a broader range of items.

Quality Assured: Genuine Parts and Expert Technicians

The core of any good service lies in the quality of the parts used and the expertise of the technicians performing the work. Nissan excels in both these areas.

Genuine Nissan Parts

When you choose a Nissan service, you can be assured that genuine Nissan parts are used. These parts are specifically designed and manufactured for your Nissan vehicle, ensuring a perfect fit and optimal performance. They come with a 1-year warranty, offering further peace of mind. While Nissan dealerships will recommend genuine or approved quality parts, knowing that these are fitted as standard is a significant advantage.

Expert Nissan Technicians

Nissan technicians undergo rigorous training and certification programmes, equipping them with in-depth knowledge of Nissan vehicles. They are kept up-to-date with the latest technologies, diagnostic tools, and repair procedures specific to the Nissan brand. This specialised expertise means they can accurately diagnose issues and perform repairs to the highest standards, preserving your vehicle's integrity and performance.

Advanced Diagnostics and Updates

Nissan services also incorporate advanced technological capabilities to ensure your vehicle runs as intended.

Free Video Health Check

A valuable service offered is the free video health check. If Nissan-trained technicians identify any potential issues during a service, they will record a short video explaining the problem and the recommended solution. This video is then emailed to you, allowing you to see exactly what your technician sees and make an informed decision about any necessary work. This level of transparency builds trust and empowers customers.

Vehicle Software Updates

Modern vehicles rely heavily on sophisticated software. Nissan dealerships perform essential software updates during scheduled services. These updates often address identified issues, improve performance, or enhance features, and are typically carried out free of charge. Any chargeable updates will be clearly communicated to you by the dealer before the work is undertaken.

Environmental Responsibility: Nissan Green Parts and Waste Management

Nissan is also committed to environmental sustainability, with initiatives that benefit both the planet and vehicle owners.

Nissan Green Parts

Nissan actively promotes sustainability through its 'Nissan Green Parts' programme. This initiative involves the use of remanufactured and recycled components, contributing to a circular economy and reducing waste. By using rebuilt genuine Nissan parts, Nissan is investing in a more sustainable future for motoring.

Hazardous Waste Disposal and Recycling

All Nissan dealers adhere to strict UK legal obligations regarding the safe and responsible management of hazardous waste and non-hazardous waste recycling programmes. This ensures that all waste generated during servicing and repairs is handled in an environmentally conscious manner.

Electric Vehicle Considerations

For owners of Nissan's electric vehicles, such as the LEAF, specific benefits are also available.

Electric Courtesy Cars

Nissan strives to offer electric courtesy cars, such as the Nissan LEAF, at all dealers, subject to availability. If an electric option isn't available, an alternative vehicle will be provided. The same courtesy car terms and conditions apply, including the daily charge for insurance and waivers.

A Comparison: Nissan Service vs. Independent Garages

While independent garages can offer competitive pricing, the comprehensive package provided by Nissan services often outweighs the potential cost savings for many owners. Here's a brief comparison:

Frequently Asked Questions

What is a Nissan service plan?

A Nissan service plan allows you to pay for your scheduled vehicle maintenance in advance, often through monthly instalments. It helps to budget for servicing costs and can sometimes offer savings compared to paying for each service individually. Plans can be tailored to new or used vehicles and may cover various aspects of maintenance.

Do I have to use a Nissan dealer for servicing to keep my warranty valid?

While you are not legally obliged to use a franchised dealer for routine servicing to maintain your warranty, using a Nissan Authorised Repairer ensures that only genuine Nissan parts and approved procedures are used. This significantly reduces the risk of any warranty claims being disputed due to improper maintenance.

What happens if my courtesy car is not available?

Nissan dealerships will do their best to keep you mobile. If a courtesy car is unavailable, they may offer alternative solutions, such as a lift or other transport arrangements, depending on availability and dealership policy.

Are software updates included in a standard service?

Standard software updates that address identified vehicle issues or service campaigns are typically carried out free of charge during a service at a Nissan Dealership or Authorised Repairer, provided they are required for your vehicle.

What is the benefit of using genuine Nissan parts?

Genuine Nissan parts are designed to meet the exact specifications of your vehicle, ensuring optimal performance, reliability, and safety. They are manufactured to high standards and come with a warranty, providing greater assurance than aftermarket alternatives.

In conclusion, choosing a Nissan service centre for your vehicle's maintenance provides a holistic package of benefits that extend far beyond a simple oil change. From ensuring your continued mobility and providing expert care with genuine parts to offering financial flexibility and supporting environmental responsibility, the advantages are clear. By investing in a Nissan service, you're investing in the longevity, performance, and reliability of your Nissan vehicle.

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