Accessible Vehicle Hire Guide

Navigating the world with mobility needs doesn't have to mean compromising on freedom or convenience. For those requiring a wheelchair accessible vehicle (WAV), the prospect of hiring one can sometimes feel daunting. However, with the right information and providers, securing a suitable vehicle for a day out, a holiday, or essential appointments is entirely achievable. This guide aims to demystify the process, focusing on the services offered by specialists like McElmeel Mobility Services, and providing you with the knowledge to make an informed decision.

Understanding Wheelchair Accessible Vehicle Hire

Wheelchair accessible vehicle hire is designed to provide individuals who use wheelchairs with independent and comfortable transportation. These vehicles are specifically adapted to allow easy entry and exit for wheelchair users, and securement of the wheelchair within the vehicle. This service is invaluable for a multitude of reasons, from personal appointments and social outings to longer-term needs such as holidays or temporary mobility challenges.

McElmeel Mobility Services: Your Accessible Hire Partner

McElmeel Mobility Services is a prominent provider of wheelchair accessible vehicles for hire. Their commitment is to ensure you can maintain your independence and enjoy your journeys, whatever the purpose. Whether you're planning a special occasion, a shopping trip, or need to attend a crucial appointment, their hire department is equipped to assist. They offer a range of WAVs that can be hired with your own insurance, providing flexibility and peace of mind.

Vehicle Options Explained

McElmeel Mobility Services understands that one size does not fit all when it comes to accessible transport. They offer a diverse fleet to cater to different needs and group sizes. Here's a breakdown of the types of WAVs typically available:

Compact WAVs

• Citroen Berlingo or Peugeot Rifter: These are excellent compact options, ideal for individuals or smaller groups. They are designed to comfortably accommodate a wheelchair user and typically seat up to three additional passengers. These vehicles offer a good balance of manoeuvrability and space.

Comfortable Mid-Size WAVs

• Ford Grand Connect Flexi: Stepping up in size, the Ford Grand Connect Flexi provides enhanced comfort and space. It can accommodate a wheelchair user and up to four additional passengers, making it a great choice for families or small groups requiring a bit more room.

Medium Size WAVs

• VW Caddy, Citroen SpaceTourer: For those needing more passenger capacity, these medium-sized WAVs are ideal. They can seat up to five passengers in addition to the wheelchair user, offering versatility for various group sizes and activities.

Larger WAVs with Enhanced Access

• Ford Tourneo Custom Family or Renault Master: For maximum space and accessibility, the larger WAVs are the go-to. These vehicles often come equipped with a tail lift, which simplifies the boarding process for individuals with more complex mobility requirements. They can accommodate larger groups and more equipment.

Driver Adapted Hire Vehicles

Beyond wheelchair accessibility, McElmeel Mobility Services also provides driver-adapted hire vehicles. These vehicles are modified for drivers with physical disabilities. Adaptations can include:

• Hand Controls: For acceleration and braking.
• Infra-Red Units: Often used in conjunction with steering wheel adaptations.
• Left Foot Accelerator: For drivers who cannot use their right foot for the pedals.

If you require a vehicle with specific driving adaptations, it is crucial to discuss your needs in detail when making an enquiry.

The Booking Process: Simple and Efficient

Hiring a WAV from McElmeel Mobility Services is designed to be straightforward:

1. Enquire: Contact McElmeel Mobility Services via phone or their website.
2. Specify Dates: Clearly state your desired hire period – the dates you wish to pick up and return the vehicle.
3. Provide Wheelchair Measurements: This is a critical step. Supplying accurate measurements of the wheelchair (length, width, and height) ensures that the most suitable vehicle is allocated, guaranteeing a safe and comfortable fit for both the user and the equipment.
4. Confirm Insurance: Discuss whether you will be using your own insurance or if alternative arrangements are available.

Pricing Structure

While specific pricing can vary based on vehicle type and hire duration, McElmeel Mobility Services offers a clear pricing structure:

Please note: These are indicative prices. For precise quotes, especially for weekend and weekly hires, it is best to contact McElmeel Mobility Services directly.

Important Considerations for Hire

When hiring a WAV, there are several factors to keep in mind to ensure a smooth experience:

• Insurance: Clarify the insurance requirements. Many hire companies will require you to provide proof of your own comprehensive insurance for the hire period, or they may offer specific insurance packages.
• Driver Requirements: Ensure the designated driver meets the age and licensing requirements of the hire company.
• Fuel Policy: Understand the fuel policy. Most companies expect the vehicle to be returned with a full tank of fuel.
• Mileage Limits: Check if there are any mileage restrictions on the hire agreement.
• Deposit: A security deposit is often required at the time of booking or collection, which is typically refunded upon safe return of the vehicle in good condition.
• Booking in Advance: Especially during peak seasons or holidays, booking your WAV well in advance is highly recommended to secure the vehicle that best suits your needs.

Frequently Asked Questions

How many wheelchair accessible vehicles are available for hire?

McElmeel Mobility Services offers a range of wheelchair accessible vehicles. The exact number available at any given time can fluctuate based on demand and bookings. It is always best to contact them directly to confirm availability for your specific dates and requirements.

Can I take the hire vehicle on holiday abroad?

Typically, most hire companies have restrictions on taking vehicles outside of the UK. If you intend to travel abroad, you must discuss this with McElmeel Mobility Services at the time of booking to understand their policy and any potential arrangements or limitations.

What happens if I have a breakdown?

Reputable hire companies like McElmeel Mobility Services usually provide breakdown assistance. Clarify the procedure for reporting a breakdown and what support is offered when you book the vehicle.

Do I need a special driving licence to drive a WAV?

Generally, if you hold a standard UK driving licence (Category B), you can drive most of the vehicles offered. However, if the vehicle's Gross Vehicle Weight (GVW) exceeds certain limits, or if it has specific adaptations requiring special training, this will be communicated during the booking process. For driver-adapted vehicles, ensure your licence covers any specific endorsements.

How far in advance should I book?

To guarantee the availability of your preferred vehicle type, especially during busy periods, it is advisable to book at least 2-4 weeks in advance. For longer hires or specific requirements, even earlier booking is recommended.

Conclusion: Reclaiming Your Mobility

McElmeel Mobility Services, through its dedicated hire department, provides a vital service for individuals seeking accessible transportation. By offering a diverse fleet of WAVs, including options with specialized adaptations for drivers, they empower customers to maintain their independence and enjoy life's journeys without unnecessary barriers. Remember to communicate your specific needs, including wheelchair dimensions and any driving adaptation requirements, when you get in touch. With careful planning and the right provider, hiring a wheelchair accessible vehicle can be a seamless and liberating experience, opening up a world of possibilities for travel and daily life.