Sai Medical Centre: Your Guide to Services

Sai Medical Centre: Your Comprehensive Healthcare Hub in Tilbury

Navigating the healthcare landscape can often feel complex, but understanding the services and facilities available at your local GP practice is the first step towards efficient and effective care. Sai Medical Centre, a prominent GP practice situated in Tilbury, Essex, stands as a beacon of accessible and comprehensive medical services for its registered patients. This article aims to provide an in-depth look at Sai Medical Centre, covering everything from how to get in touch to the wide array of services it offers, its commitment to patient care, and the facilities designed to ensure a comfortable and accessible experience for all.

Contacting Sai Medical Centre: Your Direct Line to Care

The primary point of contact for booking appointments and general enquiries at Sai Medical Centre is their dedicated phone line. Patients can reach the practice by dialling 01375 855643. This number is your gateway to scheduling consultations, discussing your health concerns, and obtaining information about the services provided. For those who prefer written communication or wish to send documents, the practice is located at Sai Medical Centre, 105 Calcutta Road, Tilbury, Essex, RM18 7QA. While an email address is not explicitly provided, the website https://www.easttilburyandcorringham.nhs.uk/ serves as an alternative digital resource for information and potentially for submitting non-urgent queries.

A Spectrum of Services Tailored to Your Needs

Sai Medical Centre prides itself on offering a diverse range of services designed to meet the varied health requirements of its patient population. These services extend beyond routine GP consultations, encompassing specialised clinics and preventative care programmes. Key services include:

• Child Immunisations: Ensuring children receive their vital vaccinations on schedule to protect them from preventable diseases.
• Asthma Clinic: Providing support and management strategies for patients living with asthma, helping them to control their condition effectively.
• Obesity Management Clinic: Offering guidance and support for individuals looking to manage their weight and improve their overall health.
• Smoking Cessation Clinic: Assisting patients in their journey to quit smoking, offering resources and encouragement for a healthier lifestyle.
• COPD Clinic with Spirometry: Specialised care for Chronic Obstructive Pulmonary Disease, including spirometry tests to assess lung function.
• Long-Acting Reversible Contraception (LARC): Services such as IUDs and implants are available for patients seeking long-term contraception solutions.
• Learning Disability Health Checks: Tailored health assessments for individuals with learning disabilities.
• Primary Care Counselling Service: Offering mental health support through counselling services within the primary care setting.
• Physiotherapy: In-house physiotherapy services are available, providing essential support for musculoskeletal issues and rehabilitation.

Embracing Technology for Enhanced Patient Experience

In an effort to streamline healthcare delivery and empower patients, Sai Medical Centre utilises the Electronic Prescription Service (EPS). This innovative service allows patients to receive their prescriptions electronically, eliminating the need for paper copies and simplifying the process of collecting medications from their chosen pharmacy. Furthermore, the practice actively promotes online services, with a significant number of registered patients utilising online portals for booking appointments and ordering repeat prescriptions. As of the reporting period, 4649 patients were registered for online appointment booking, with 6 transactions recorded. Similarly, 4666 patients were registered for online prescription ordering, with 1071 prescriptions ordered. The practice also facilitates access to patient records, with 534 patients registered for online access to their detailed coded care records, and 485 accesses recorded.

Dedicated Medical Staff: The Heart of the Practice

Sai Medical Centre is staffed by a team of dedicated professionals committed to providing high-quality care. The practice boasts a total of 11 medical staff members, including experienced General Practitioners and skilled nursing and administrative personnel. The GP profile lists Dr. Olusola Olasehinde-williams (GMC Number: 6118292), Dr. Tham Nimala-raj (GMC Number: 4349567), Dr. Vinita Sangtani (GMC Number: 6037796), and Dr. Vikram Bhat (GMC Number: 6077929) as General Practitioners. Alongside the doctors, a Nurse Practitioner, a Practice Nurse, and reception staff are integral to the daily operations and patient support.

Patient Demographics and Practice Capacity

Sai Medical Centre serves a substantial patient base, with a total of 10,879 registered patients. This diverse population is comprised of 5,454 female registered patients and 5,425 male registered patients, reflecting a balanced demographic. The practice's capacity and operational effectiveness are overseen by NHS Thurrock CCG, which is responsible for the clinical commissioning of services, ensuring that the practice meets the healthcare needs of its community.

Accessibility and Facilities: Ensuring Comfort and Convenience

Sai Medical Centre is committed to providing an accessible environment for all patients. The practice offers a range of facilities designed to accommodate individuals with disabilities and ensure ease of access:

These provisions highlight the practice's dedication to creating a welcoming and inclusive environment for every patient.

Understanding Practice Performance: Key Metrics

Sai Medical Centre's performance is regularly assessed against various healthcare quality indicators. While detailed results for all metrics are extensive, some key performance areas provide insight into the practice's commitment to patient outcomes:

• Cancer Detection Rate: 73.33% detected by the practice out of 15 new diagnoses.
• Cervical Cancer Screening: 66.4% of eligible women (1439) were screened.
• Diabetes Management: 78.30% of patients had their blood glucose levels within a recommended range (HbA1c) out of 235 patients.
• High Blood Pressure Management: 90.41% of patients had their blood pressure managed effectively, out of 730 patients.
• Patient Experience: 98.49% of respondents expressed confidence and trust in healthcare professionals.
• Patient Satisfaction with GP Practice Appointment Times: 67.82% were satisfied with appointment times, based on 61 respondents.

The Care Quality Commission (CQC) has rated Sai Medical Centre as 'Good', underscoring the quality of care and services provided.

Opening Times: Planning Your Visits

Sai Medical Centre operates during the following hours, ensuring accessibility throughout the week:

• Monday: 08:00 - 18:30
• Tuesday: 08:00 - 18:30
• Wednesday: 08:00 - 18:30
• Thursday: 08:00 - 18:30
• Friday: 08:00 - 18:30

These times are consistent across weekdays, providing a reliable schedule for patients to access the practice.

Frequently Asked Questions about Sai Medical Centre

Q1: How can I book an appointment at Sai Medical Centre?
You can book an appointment by calling the practice directly at 01375 855643. Online booking is also available for registered patients.

Q2: What services does Sai Medical Centre offer?
Sai Medical Centre provides a wide range of services including child immunisations, asthma and COPD clinics, obesity management, smoking cessation, LARC, and physiotherapy, among others.

Q3: Is Sai Medical Centre accessible for disabled patients?
Yes, the practice offers several accessibility features, including disabled parking, a disabled WC, step-free access, and wheelchair access.

Q4: Can I order my repeat prescriptions online?
Yes, Sai Medical Centre offers an online service for ordering repeat prescriptions. You can register for this service if you are an existing patient.

Q5: What are the opening hours of the practice?
The practice is open from 08:00 to 18:30, Monday to Friday.

In conclusion, Sai Medical Centre is a well-established and highly regarded GP practice in Tilbury, dedicated to providing comprehensive and accessible healthcare services. With a strong team of professionals, a commitment to utilising modern healthcare technologies, and a focus on patient well-being and accessibility, Sai Medical Centre remains a vital resource for the local community.

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