What is the difference between map and EFG's motorist assistance plan?

EFG Vehicle Protection: MAP vs. Drive Forever Explained

02/02/2012

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When investing in a vehicle, whether it's a brand-new showroom model or a reliable pre-owned gem, the peace of mind that comes from knowing you're protected against unexpected repair costs is invaluable. While the thrill of a new set of wheels is undeniable, the potential for unforeseen mechanical issues can cast a shadow over the ownership experience. This is where vehicle protection plans step in, offering a crucial safety net. EFG Companies, a long-standing leader in consumer protection, provides a range of solutions designed to alleviate these worries. Among their key offerings are the comprehensive Motorist Assistance Plan (MAP) and the distinct Drive Forever® Limited Lifetime Powertrain Protection. Understanding the nuances of each can help both dealerships and vehicle owners make informed decisions about safeguarding their investment.

What is the difference between map and EFG's motorist assistance plan?
With EFG’s Motorist Assistance Plan star coverage, you can provide every customer with a vehicle service contract. MAP allows each customer to have their own coverage. There’s no such thing as one size fits all! MAP allows for exact match of miles driven to contract specificity and rating.

Vehicle service contracts and extended warranties are often discussed in the same breath, but they serve different purposes and offer varying levels of coverage. EFG's approach is to provide flexible and robust options tailored to diverse needs. Let's delve into the specifics of MAP and Drive Forever® to illuminate their unique features and how they can benefit you.

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What is EFG’s Motorist Assistance Plan (MAP)?

EFG’s Motorist Assistance Plan, often referred to simply as MAP, is designed as a highly flexible and comprehensive vehicle service contract. The core philosophy behind MAP is that 'one size fits all' simply doesn't work when it comes to vehicle protection. Instead, MAP focuses on providing highly customised coverage that aligns precisely with an individual customer’s specific vehicle and driving habits. This adaptability is what sets it apart, allowing for an exact match of miles driven to contract specificity and rating.

With MAP, EFG Companies aims to empower dealerships to offer every customer a vehicle service contract that truly meets their needs. This tailored approach is beneficial not just for the customer, who receives relevant protection, but also for the dealerships themselves. By offering such precise and flexible options, dealers can experience a significant increase in product penetration, which means more customers opting for a service contract. Furthermore, the accuracy of the coverage often leads to fewer chargebacks and can result in greater reinsurance profit, creating a win-win scenario.

MAP boasts expanded eligibility requirements, making it accessible to a wider range of vehicles and owners. Its flexibility extends to how coverage terms are structured, with the inclusion of add-on time and add-on mileage options. This means that customers can extend their term mileage in convenient 2,500-mile increments, ensuring their coverage keeps pace with their actual driving. The plan also considers modern driving trends, offering six surcharge options that specifically include commercial and ride-sharing vehicles, acknowledging the increased wear and tear these vehicles might experience.

To further cater to diverse financial situations, MAP provides five deductible options. This allows customers to select a deductible that best fits their budget at the time of a claim, offering crucial financial flexibility. The plan itself offers four distinct levels of coverage, ranging from named components, which list specific parts covered, to more extensive exclusionary coverage, which covers everything unless explicitly excluded. This breadth of options ensures that a customer can find a plan that aligns with both their budget and their desire for comprehensive protection. Eligibility for MAP extends to current plus 12-model-year vehicles with less than or equal to 150,000 miles, making it suitable for a broad spectrum of pre-owned cars as well as newer models.

Introducing Drive Forever® Limited Lifetime Powertrain Protection

In contrast to the customisable vehicle service contract that is MAP, EFG also offers the innovative Drive Forever® Limited Lifetime Powertrain Protection. This product is positioned as a 'game changer' primarily for new and pre-owned vehicle sales, serving as a powerful incentive that addresses one of the biggest concerns for car buyers: the fear of unexpected, expensive repairs. Many prospective buyers worry about balancing monthly car payments with the potential costs of future mechanical failures, especially with used vehicles. Drive Forever® aims to alleviate this specific apprehension.

The unique selling proposition of Drive Forever® is its complimentary nature. When dealerships offer this limited lifetime powertrain protection, it can significantly boost customer confidence, encouraging them to sign on the dotted line and drive away without the usual worry about major mechanical breakdowns. This complimentary coverage focuses specifically on the powertrain, which includes some of the most critical and expensive components to repair in a vehicle, such as the engine, transmission, and drive axle. By covering these vital parts for as long as the customer owns the car, it removes a significant financial burden.

The impact of Drive Forever® on sales has been notable. Case studies reveal impressive results, with one dealership reporting an amazing 20 percent increase in used car sales after implementing the programme. Customers frequently view this limited powertrain protection even more favourably than a manufacturer’s warranty, with many stating they wouldn’t even consider buying a used car without it. This underscores its effectiveness as a sales tool and a strong indicator of customer value.

Coverage under Drive Forever® begins the moment a buyer drives their car off the lot, providing immediate peace of mind. It is available on new and thoroughly inspected pre-owned vehicles with less than 100,000 miles, ensuring that the vehicles covered are in a reasonable condition at the outset. While the base coverage focuses on the powertrain, customers have the option to upgrade their complimentary Drive Forever® protection to a 'Lifetime Wrap'. The Drive Forever® Lifetime Wrap allows customers to enhance their complimentary powertrain coverage to include even more components on their vehicle for life, offering a broader scope of protection beyond just the powertrain.

Key Differences: MAP vs. Drive Forever®

While both MAP and Drive Forever® are valuable vehicle protection offerings from EFG Companies, they cater to different needs and serve distinct purposes. Understanding these differences is crucial for both consumers seeking the right coverage and dealerships aiming to provide the most appropriate solutions.

The most significant distinction lies in their fundamental nature. MAP is a comprehensive, purchasable vehicle service contract that offers extensive customisation across various components, terms, and deductibles. It's designed to be a flexible, all-encompassing protection plan that can be tailored to match a driver's exact requirements and budget. You select and pay for the specific level of coverage you desire, with options ranging from basic named components to broad exclusionary coverage.

Does EFG offer a powertrain warranty?
There’s no downtime for your customers, no claim forms to be sent in for reimbursement, and no hassle for service managers. (Please see contract for full product details) A Powertrain warranty from EFG gives consumers confidence to drive without worry for as long as they own their car with Drive Forever Program.

Conversely, Drive Forever® is primarily a complimentary lifetime warranty specifically for the powertrain. Its main purpose is to act as a powerful sales incentive, providing immediate, long-term peace of mind regarding the most expensive mechanical components. While it can be upgraded to a Lifetime Wrap for broader coverage, its foundational offering is the powertrain warranty, often provided at no direct cost to the customer by the dealership as part of the vehicle purchase.

Another key difference is the scope of coverage. MAP can cover a wide array of vehicle systems, depending on the chosen level, from electrical to air conditioning, and everything in between. It's about comprehensive protection for the vehicle as a whole. Drive Forever®, in its complimentary form, is laser-focused on the powertrain – the engine, transmission, and drive axle. This targeted approach is highly effective for addressing the biggest repair cost fears, but it doesn't cover other potential issues like electrical system failures or air conditioning problems unless upgraded.

Eligibility criteria also vary. MAP is available for vehicles up to 12 model years old and with up to 150,000 miles, offering protection for a very broad range of pre-owned vehicles. Drive Forever® has a stricter mileage cap, typically available on new and thoroughly inspected pre-owned vehicles with less than 100,000 miles, reflecting its role as a long-term, high-value incentive on generally newer or lower-mileage vehicles.

Comparative Overview: MAP vs. Drive Forever®

FeatureEFG’s Motorist Assistance Plan (MAP)Drive Forever® Limited Lifetime Powertrain Protection
Type of PlanFlexible Vehicle Service ContractComplimentary Lifetime Powertrain Warranty (upgradeable to Lifetime Wrap)
Primary PurposeComprehensive, customisable vehicle protectionSales incentive; peace of mind for powertrain repairs
Coverage ScopeBroad (named or exclusionary components), various vehicle systemsPowertrain (engine, transmission, drive axle) only; upgradeable for broader coverage
Cost to CustomerPurchased plan, customisable deductiblesComplimentary (often provided by dealer); upgrade to Lifetime Wrap has cost
Eligibility (Vehicles)Current + 12 model years, ≤ 150,000 milesNew & thoroughly inspected pre-owned, < 100,000 miles
FlexibilityHigh: Add-on time/mileage, 6 surcharge options, 5 deductible options, 4 coverage levelsLimited: Focus on powertrain; upgrade option for broader coverage
Key BenefitTailored protection against wide range of mechanical failuresLifetime coverage for most expensive repairs; strong sales closing tool

Frequently Asked Questions

Is a vehicle service contract the same as a manufacturer's warranty?

No, a vehicle service contract (like MAP) is different from a manufacturer's warranty. A manufacturer's warranty is provided by the vehicle manufacturer and covers defects in materials or workmanship for a specified period, typically from the date of purchase. A vehicle service contract, on the other hand, is an agreement to pay for certain repairs or services after the manufacturer's warranty expires, or for parts not covered by it. It's essentially an extended protection plan you purchase.

Who benefits most from MAP?

MAP is ideal for vehicle owners who want comprehensive and customisable protection against a wide range of mechanical failures beyond just the powertrain. It's particularly beneficial for those with slightly older or higher-mileage vehicles (up to 12 model years and 150,000 miles) who want to tailor their coverage to their specific driving habits and budget. If you want control over deductibles, coverage levels, and term flexibility, MAP is a strong choice.

Who benefits most from Drive Forever®?

Drive Forever® is a fantastic benefit for new and pre-owned car buyers who want long-term peace of mind specifically for the most expensive potential repairs: those related to the powertrain. It's especially appealing for those purchasing a thoroughly inspected pre-owned vehicle, as it addresses a major concern about the longevity of critical components. It's often offered as a complimentary incentive by dealerships, making it an excellent added value.

Can I have both MAP and Drive Forever®?

While the primary Drive Forever® coverage is for the powertrain, and MAP offers broader coverage, it's generally unlikely you'd need or purchase both as separate, overlapping products for the same vehicle. Drive Forever® serves a specific purpose as a complimentary lifetime powertrain warranty. If you desire broader protection beyond the powertrain, you would typically opt for a comprehensive vehicle service contract like MAP, or consider upgrading your Drive Forever® to a Lifetime Wrap to broaden its scope.

What's the difference between 'named components' and 'exclusionary' coverage?

'Named components' coverage explicitly lists every part that is covered by the plan. If a part isn't on the list, it's not covered. 'Exclusionary' coverage, conversely, covers everything on the vehicle except for a specific list of parts or conditions that are explicitly excluded. Exclusionary coverage is generally the most comprehensive type of protection available, offering broader peace of mind as it covers virtually everything unless stated otherwise.

Does EFG also offer roadside assistance with these plans?

While the provided information focuses on mechanical breakdown coverage, many comprehensive vehicle service contracts, including those offered by reputable providers like EFG, often include additional benefits such as roadside assistance, breakdown recovery, and trip interruption coverage. It's always best to review the specific terms and conditions of your chosen plan to understand all included benefits.

Innovation and Expertise at Your Command

Both the Motorist Assistance Plan (MAP) and Drive Forever® Limited Lifetime Powertrain Protection exemplify the innovation and expertise that EFG Companies brings to the automotive protection market. Developed by leaders in consumer protection with almost four decades of experience, these plans are designed not just to protect your vehicle, but to provide genuine peace of mind and enhance the overall vehicle ownership experience. Whether you're a dealership looking to boost sales and customer confidence, or a car owner seeking robust protection, EFG's tailored solutions offer compelling value. Understanding the distinct roles of MAP as a flexible, comprehensive service contract and Drive Forever® as a powerful, complimentary powertrain warranty ensures you can make the best choice for your automotive needs.

If you want to read more articles similar to EFG Vehicle Protection: MAP vs. Drive Forever Explained, you can visit the Automotive category.

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